Exterior

Reviews of Hôtel L de Lutèce

4 out of 5
Hôtel L de Lutèce
65 Rue Saint-Louis-en-l'Ile, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 396 reviews" "
Rating 8 - Good. 115 out of 396 reviews" "
Rating 6 - Okay. 27 out of 396 reviews" "
Rating 4 - Poor. 7 out of 396 reviews" "
Rating 2 - Terrible. 7 out of 396 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very nice staff
Stayed 2 nights in Mar 2024
Response from The Management - La Direction on 20 Apr 2024
Dear Yasmin,Thank you for such a positive review of your stay.Your kind words underscore our commitment to providing an inviting atmosphere and exceptional service on the historic Ile Saint-Louis.We hope to see you again on future occasions.Best regards,The Management - La Direction

10/10 Excellent

Michael, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Cindi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel with friendly and helpful staff.
Stayed 2 nights in Feb 2024
Response from The Management - La Direction on 20 Apr 2024
Dear Cindi,Thank you for this positive review.We are thrilled to hear that our team contributed to your positive experience. It is our pleasure to maintain the cleanliness and condition of our hotel to the highest standards, ensuring a comfortable stay.We hope to see you again on future occasions.Best regards,The Management - La Direction

10/10 Excellent

David

We were a bit leery, choosing a hotel in the heart of the tourist district. Hotel L de Lutece was a real find though. Clean, comfortable, exceptionally friendly, helpful, and welcoming staff. Great breakfast. Would absolutely stay there again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded all expectations! From the extremely helpful and welcoming staff to the comfy modern room, we could not have chosen a better place. The manager always had a smile on his face and reminded us if we needed any recommendations to just ask. He always delivered great places to eat and drink when we needed it. The hotel itself could not be more perfectly located. We were able to get everywhere within 20 mins via the Metro. The street itself has enough amenities that you don’t even need to leave the island. We got so lucky finding them. 10/10

10/10 Excellent

Phillip

Liked: Staff & service, property conditions & facilities
Just perfect
Stayed 4 nights in Sep 2023

10/10 Excellent

Phillip

Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Loved this Hotel! It dates back to late 1600's but surprisingly the room are very comfortable. The bathroom had plenty of counter space and shower. The location was glorious! Short walk to the Seine River with numerous cafes to choose from. Across the river from Notre-Dame. The was great help with taxis and suggestions.
Stayed 5 nights in Sep 2022

10/10 Excellent

Mary

Stayed 2 nights in Sep 2022

10/10 Excellent

Kathleen

Stayed 2 nights in Sep 2022

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

david

Stayed 6 nights in Aug 2022

8/10 Good

Gordon

Stayed 1 night in Sep 2022
Response from Garance, Réception, Hôtel de Lutèce. on 8 Sept 2022
Dear Mr Gordon, We thank you for your kind review. We are delighted that you had an enjoyable time and we look forward to welcoming you back. Best regards,

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Happy in Paris
Lovely stay, helpful staff, great location.
Stayed 5 nights in Jul 2022
Response from Garance, Réception Hôtel de Lutèce. on 8 Sept 2022
Dear Mr Gordon, We thank you for your kind review. We are delighted that you had an enjoyable time and we look forward to welcoming you back. Best regards,

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this gem of a hotel. Will return!
Stayed 1 night in Jun 2022
Response from The Management - La Direction on 20 Jul 2022
Dear Tara, We thank you for your kind review. We are delighted that you had an enjoyable time and we look forward to welcoming you back. Best regards, The Management - La Direction

6/10 Okay

Steven

Liked: Cleanliness, room comfort
Uneven service
The hotel is in a great location. The building was built in the 1600s and thus has a tiny elevator and steep staircases. We booked breakfast included, but after having to wait for a table (they only have 3) we requested to change our reservation to exclude breakfast and the hotel refused. Also the service from the people covering the front desk was very uneven.
Stayed 4 nights in May 2022
Response from The Management - La Direction on 16 Jul 2022
Dear Steven, Thank you for taking the time to share your review. We are concerned about being informed of this experience and can understand your position. However, each booking has specific conditions attached and we regret that we were unable to modify your reservation. We take pride in our high levels of customer service and rest assured that your feedback will be discussed with the reception team. We hope to see you again on future occasions. Kind regards, The Management - La Direction

10/10 Excellent

Peter

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Heritage hotel, small rooms, but in the area most are small. Fantastic location and extremely helpful staff.
Stayed 2 nights in Jun 2022
Response from The Management - La Direction on 16 Jul 2022
Dear Peter, Thank you for taking the time to review your recent visit. We are delighted that you enjoyed your stay with us and that you appreciated our high standards. We will pass your comments on to our team who will be very pleased to know that they helped to make your visit so enjoyable. Moreover, it is very rewarding to know that you appreciated our gem of a location in the heart of historic Paris, ideal for visiting the city. We hope to see you again on future occasions. Kind regards, The Management - La Direction

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small Hotel with great service. Francois was exceptional.
Stayed 9 nights in May 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old hotel in a wonderful Paris location
Excellent location and lovely staff. Perfect for walking to St Germain or rhe Louvre.
Stayed 3 nights in May 2022

10/10 Excellent

neale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spontaneous visit to Paris, excellent hotel in excellent location
Stayed 4 nights in Mar 2022
Response from The Management - La Direction on 9 Apr 2022
Dear Neale, Thank you very much for this positive review. We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations. We will be sure to let our team members know how much of an impact they made on your experience. We look forward to seeing you again in the future. Best wishes, The Management - La Direction

8/10 Good

Bo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
Great little, charming hotel in the center of Paris. Not fancy at all but location is great and staff friendly and helpful.
Stayed 2 nights in Jan 2022
Response from The Management - La Direction on 30 Jan 2022
Dear Bo, Thank you for this kind review. We are delighted you had a memorable stay in our boutique hotel. The Ile St Louis is a place apart, an island in the city and we are very lucky to enjoy such an exceptional site. We especially appreciate your kind mention of our team members who work hard to ensure that every guest has the best experience possible. The entire team look forward to welcoming you back on a future visit. Kind regards, The Management - La Direction

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2021
Response from The Management - La Direction on 19 Jan 2022
Dear Kelly, Thank you for this positive rating. We're happy to hear we hit the mark for you. Thank you again. We hope to welcome you back for a return visit, Best regards, The Management - La Direction

8/10 Good

Zeeba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021
Response from The Management - La Direction on 24 Dec 2021
Dear Zeeba, We are grateful for this kind rating of your recent stay. We are happy to have met your requirements. We would welcome your suggestions on how we could improve your experience. Best regards, The Management - La Direction

8/10 Good

Zeeba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021
Response from The Management - La Direction on 24 Dec 2021
Dear Zeeba, Thanks for sending us your rating. We are glad that we met your expectations. We would welcome your suggestions on how we could improve your experience. We hope to welcome you back for a return visit, Best regards, The Management - La Direction

6/10 Okay

Bruno

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Per se it was nice but just outside our room by the staircase they had the hoover and a lot of Towels which made it look a bit shabby
Stayed 2 nights in Nov 2021
Response from The Management - La Direction on 20 Nov 2021
Dear Bruno, Thank you for reviewing your stay at our hotel. We always aim to deliver the best experience possible to all our guests and sincerely apologise for any inconvenience. Under normal circumstances, there are no towels or vacuum cleaner by the staircase. We have addressed this issue with our housekeeping team to ensure corrective actions are taken and avoid this from happening again in the future. We hope to see you again on future occasions. Kind regards, The Management - La Direction

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all so friendly and welcoming and hotel is located in such a great neighbourhood. The hotel itself is charming, the room clean and although on the smaller side was so quiet. We would stay here again.
Stayed 2 nights in Nov 2021
Response from The Management - La Direction on 20 Nov 2021
Dear Emily, Thank you for your positive review. We are delighted that we were able to meet your expectations with our unique location and peaceful surroundings. Our team works hard to ensure that every guest has the very best experience and your positive feedback inspires us to continue with our efforts. We look forward to seeing you again on your next stay. Best wishes, The Management - La Direction

10/10 Excellent

Nicolle

Stayed 2 nights in Oct 2021
Response from The Management - La Direction on 20 Nov 2021
Dear Nicolle, Thanks for giving us a perfect rating. We are happy to hear you enjoyed your stay with us. Thank you again. We look forward to the pleasure of seeing you again in the future. Kind regards, The Management - La Direction

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service
Great location on the Isle St Louis, so v close to Notre Dame and right on the Seine. Nice neighbourhood with lots of restaurants and shops nearby. The hotel itself is pretty basic as it is so old. But it is kept clean and the staff are helpful. We had two rooms: odd that the one for my mother was large, had a bath, and with a great view. The one for me and my wife was smaller, no bath, with a dingy view of an internal courtyard. Yet cost was same. So when booking try to find out about size/view. Also breakfasts were a bit hit and miss. First two mornings a young man serving a v basic breakfast with no choice. Then after that a young women who gave us a menu and we had lots of choice! Seemed a bit odd. But overall highly recommended.
Stayed 4 nights in Oct 2021
Response from The Management - La Direction on 20 Nov 2021
Dear Luke, Thank you for your valuable feedback. We are delighted you had an enjoyable stay and appreciated our unique location that allows easy access to many must-see attractions. We have rooms that overlook the street, rooftops of Paris or our flowered courtyard and we always try to satisfy your requirements upon simple request and depending on availability. We regret that your breakfast experience didn't meet all your expectations and will be looking into the matter you mention as we have a variety of different options on offer. We hope to be able to welcome you again. Best regards, The Management - La Direction

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from The Management - La Direction on 20 Nov 2021
Dear Richard, We would like to thank you for rating so highly your recent stay. We are glad you appreciated your stay with us. Again, thank you very much. We look forward to welcoming you back. Best regards, The Management - La Direction

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way!
I had cause to stay overnight in Paris as a solo traveller. I have stayed in the city many times but never alone, so I wanted to be sure I would feel safe when out and about at night. A number of years ago I decided that Île Saint-Louis was a very special area - almost like a little village within the city so it seemed like the obvious choice of location. Accommodation tends to be on the more expensive side here, but I was fortunate to get a great rate for Hôtel de Lutèce for the night. What a delightful, peaceful and authentic little hotel. As well as fabulous staff, the room was full of character and the interior was dreamy. A generous size of bedroom and bathroom for a Paris hotel. I would be ecstatic to stay here on every future visit. Highly recommend.
Stayed 1 night in Oct 2021
Response from The Management - La Direction on 20 Nov 2021
Dear Suzanne, We thank you for your fantastic review. It is true the Ile St Louis is a real gem, a place apart, an island in the heart of the city and we are delighted you fell under the charm of our classic style. Knowing that our guests have a positive and memorable experience is very rewarding for us. The icing on the cake is receiving your recommendation and to know that we will be your top choice whenever you are visiting Paris. We look forward to welcoming you back on a future visit. Kind regards, The Management - La Direction

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Charming room! Wonderful location! Everything you would want right outside your door!
Stayed 6 nights in Mar 2020
Response from The Management - La Direction on 25 Apr 2020
Dear Guest, Thank you for this kind feedback of your stay. We are pleased to know that you had such an enjoyable stay and appreciated the location of our hotel on an exceptional site in the heart of historic Paris. We look forward to seeing you again on future occasions. Best wishes, The Management - La Direction

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best area in Paris!
who gets to stay on Ile saint Louis for so cheap! adorable and staff was so sweet
Stayed 2 nights in Mar 2020
Response from The Management - La Direction on 25 Apr 2020
Dear Colleen, We thank you very much for sharing your review. We are delighted you appreciated our historic hotel and prime location in an exceptional site. Your satisfaction is the greatest reward for our team. We look forward to seeing you again on future occasions. Best wishes, The Management - La Direction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Central to what we wanted to do, very quiet staff pleasant
Stayed 5 nights in Jan 2020
Response from The Management - La Direction on 26 Jan 2020
Dear Guest, We thank you very much for sharing this positive review. Your kind words about the friendly and professional service you received from our team members are much appreciated. Thanks also for mentioning our privileged location which is ideal for visiting the city We hope to see you again on a future occasion. All the best, The Management - La Direction

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublimity on the Ile St Louis
Lovely perfect place. The nicest people! Needs a smidge of upkeep on the stairs but the lobby is sublime.
Stayed 6 nights in Dec 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
17th century bldg with modern touches!
Very old building with modern bathrooms, small simple rooms. Great location easy walk all over. It’s an island in the siren river how cool is that. Was there during transit strike a bit chaotic traffic wise. Plan ahead for airport rides.
Stayed 2 nights in Jan 2020

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable! Perfectly located on the island as well! Walking distance to everything!
Stayed 2 nights in Jan 2020

10/10 Excellent

BPOST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
What a lovely hotel! Great room/bed, staff were very pleasant and helpful! Great location!
Stayed 5 nights in Dec 2019

10/10 Excellent

Lior

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Clara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay in Paris
Great little hotel - great location - friendly staff very accommodating and helpful!! Very much enjoyed our stay - would recommend it to everyone - very nice!!!
Stayed 1 night in Dec 2019
Response from The Management - La Direction on 26 Dec 2019
Dear Clara, Thank you for this kind feedback of your stay. We are delighted you appreciated the location of our hotel which is in an exceptional site, on Ile St Louis in the heart of historic Paris with so many must-see places within walking distance. We appreciate you choosing to stay with us and that we were able to deliver a memorable experience. Our team members are delighted to know they contributed so positively to your trip to Paris and to receive your kind compliments. We look forward to seeing you on a future visit. Best regards, The Management - La Direction

10/10 Excellent

Juhye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff, and clean room and bath.
This hotel is located in the small island in Seine right across the Notre Dam church. It is close to popular area like Le Marais and many cruise boat from here to Eiffel tower. It was so easy to navigate around the city from the hotel. The room was small but the bathroom was big. It had a nice powder desk and big mirror, which is additional to sink and bath. Hotel is in an old building but it was maintained very well and nicely. Room was clean which is super important for me, especially bathroom. One thing, when I got silver benefit as one breakfast, but the hotel doesn't offer this at all and Hotels.com keeps giving this benefit to the customers. They instead gave us a big bottle of Evian water and small Champaign. Staffs were so friendly and helpful. They have umbrellas for us when it rained unexpectedly.
Stayed 2 nights in Nov 2019
Response from The Management - La Direction on 8 Dec 2019
Dear Juhye, It was a pleasure to receive your kind appraisal of your stay with us at Hotel de Lutèce. We are delighted that you were completely satisfied with our convenient, central location and that our team contributed so positively to your experience. We all work hard to ensure that all our guests have the best experience possible and your kind words will be passed on to them. We hope to see you again on a future occasion. All the best, The Management - La Direction

10/10 Excellent

Natalie

Stayed 1 night in Nov 2019
Response from The Management - La Direction on 27 Feb 2020
Dear Natalie, We are grateful for this maximum rating of your recent stay. We are very pleased you had a perfect stay. We look forward to the pleasure of seeing you again in the future. Kind regards, The Management - La Direction

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is not enough
Stayed 2 nights in Nov 2019
Response from The Management - La Direction on 9 Nov 2019
Dear Guest, Thank you for taking the time to let us know your opinion. We are very sorry that we were not able to meet your expectations and would be very pleased to have more information on how we could have improved your experience. Your feedback is very important to us and helps us to ensure the satisfaction of all our guests. We do hope that you will give us another chance in the future and visit our hotel so we may provide you with a memorable stay. Best regards, The Management - La Direction

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the perfect location
Lovely, quiet, comfortable. All staff speak English & are happy to assist with reservations, etc. Convenient to the Marais & L Bank.
Stayed 9 nights in Oct 2019
Response from The Management - La Direction on 12 Nov 2019
Dear Dale, We thank you very much for sharing your positive review. The team and I are so happy we were able to provide you with a memorable experience and can only thank you for all your kind comments. A message of satisfaction such as yours is our best reward. We look forward to welcoming you back. Best regards, The Management - La Direction

8/10 Good

Carlos, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location. The building is historic and interesting. I enjoyed the breakfast. The staff was great. The rooms have a bit more space than traditional Paris hotels. The only complaint is that bed and pillows aren't very comfortable.
Stayed 3 nights in Oct 2019
Response from The Management - La Direction on 9 Dec 2019
Dear Carlos, Thank you for taking the time to provide us with a review of your recent stay. We are delighted you appreciated our charming boutique hotel located in an exceptional site, an island in the heart of historic Paris. However, we regret the mattress and pillows were not quite to your taste and have taken your comments into consideration for the future. We do, nonetheless, have softer pillows available for our guests upon request. It is rewarding to know that you enjoyed our tasty breakfast buffet and which we hope sets you up for the day. We hope to welcome you back on a future occasion. Kind regards, The Management - La Direction

10/10 Excellent

Denton

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect small boutique hotel in the heart of Paris. Perfect.
Stayed 2 nights in Oct 2019
Response from The Management - La Direction on 12 Nov 2019
Dear Guest, Thank you for this wonderful feedback of your stay. All our team aim to provide a memorable experience, and we are delighted that we were able to exceed your expectations. We hope to welcome you back soon. Best wishes, The Management - La Direction