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Reviews of Beaugrenelle Tour Eiffel

3 out of 5
Beaugrenelle Tour Eiffel
19, Rue Viala, Paris, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 169 reviews" "
Rating 8 - Good. 71 out of 169 reviews" "
Rating 6 - Okay. 31 out of 169 reviews" "
Rating 4 - Poor. 12 out of 169 reviews" "
Rating 2 - Terrible. 9 out of 169 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it because we could walk to the Eiffel tower.
Stayed 2 nights in Apr 2024

8/10 Good

Mirlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to all tren and Effiel tower.
Stayed 3 nights in Feb 2024
Response from La direction on 29 Feb 2024
Dear Guest,Thank you for your kind review.We're thrilled to hear that you appreciated the proximity to transportation options and the Eiffel Tower, a highlight of our prime location in the 15th arrondissement.We would be delighted to welcome you back on another occasion.Kind regards,La direction

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Feb 2024
Response from La direction on 18 Feb 2024
Dear Sir,Thank you for this great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you on your next visit to our hotel. Best wishes,La direction

8/10 Good

Seyyed

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from La direction on 15 Jan 2024
Cher Monsieur,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis que votre séjour se soit globalement bien déroulé.Nous espérons avoir le plaisir de vous revoir prochainement.Bien à vous,La direction

8/10 Good

shallemar

Liked: Cleanliness
Stayed 5 nights in Sep 2023
Response from La direction on 2 Jan 2024
Cher Monsieur,Merci pour ce retour très positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.Bien à vous,La direction

8/10 Good

David, Toronto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Pros: 1) Location. 15 minute walk to Eiffel Tower. 2) Price: Great price for this location. 3) Room: Clean and NO bedbugs. Cons: 1) Management not believing me: Bathroom only had one towel when we arrived. I went to the desk to complain and was told there should be 4 towels, I agreed but said there was only one. Manager reluctantly retrieved one bath towel for the two of us. (Note: After room was made up the next day, there were 5 towels; 2 hand, 2 bath, and one in the bathtub meant for the floor).
Stayed 2 nights in Nov 2023
Response from La direction on 13 Nov 2023
Dear Guest,We thank you for sharing this feedback with us.We are delighted to know that you appreciated our prime location near the Eiffel Tower and found our rooms clean and comfortable. It's great to hear that you also found our pricing to be reasonable for the area.We are glad that the issue was resolved during your stay and you had the appropriate number of towels afterwards.We hope to welcome you back. Best wishes,

10/10 Excellent

kathie

Travelled with family
Liked: Amenities, property conditions & facilities
Clean, friendly and accommodating staff. Good for the money
Stayed 2 nights in Oct 2023
Response from La direction on 15 Oct 2023
Dear Guest,Thank you for this positive review of your stay.We are delighted to hear that you found our team friendly and accommodating, as we take pride in providing excellent service to our guests. It's also great to know that you appreciated the cleanliness of our hotel, as we strive to maintain a high standard of cleanliness throughout the property.We hope that you enjoyed your stay and found our hotel to be good value for money. Our convenient location and comfortable rooms are designed to provide a pleasant experience for our guests.We hope to see you again soon.Kind regards,

4/10 Poor

marilyn

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
In all honesty I cannot recommend this property. I believe we were given the wirst room as we had been caught in the rain earlier. Also the front desk rolled his eyes and said Expedia like that was low class. Our room was ground floor and the window was blocked with wooden slats. Im sure that was fir security but it also meant we eard everyone who walked by. The king bed was 2 singles made up separately. The shower drain was partially plugged so eventuall the water drained out onto thebath room floor. Ceiling tile was loose and hanging down. The sink tap was loose. Location was good. But this room was terrible. Way over prived.
Stayed 1 night in Sep 2023
Response from La direction on 24 Sept 2023
Dear Guest,Thank you for taking the time to review your visit.We are glad to hear that you appreciated our convenient location near the Eiffel Tower and the lively Grenelle district. However, we are sorry to learn about the issues you encountered during your stay. Our team strives to provide a comfortable and enjoyable experience for all our guests, and we apologize for any inconvenience caused.Regarding the room assignment, we have a variety of room types and views, and we always do our best to accommodate our guests' preferences. We have addressed the other concerns with our maintenance team..We hope we may have the occasion to welcome you back for an improved experience.Kindest regards,

2/10 Terrible

Isaiah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
on expedia i asked for a hotel with parking,this hotel does not have parking and parking was a 10 minute walk and not free. we had 4 rooms. one was not clean, the other the a/c was leaking. staff was ok one fast to switch. the rooms were small. wouldn't stay there again
Stayed 1 night in Jun 2023
Response from La direction on 10 Jul 2023
Dear Guest,We thank you for sharing this feedback with us.We appreciate your feedback on our team, and we are glad to hear that they were able to assist you during your stay. While our hotel does not have its own parking, there are two nearby car parks (not free) for our guests' convenience.Our team strives to maintain high standards of cleanliness and comfort.. We will share your feedback to our team.We hope to have the opportunity to welcome you back and provide a more satisfying experience. Kind regards,La direction

10/10 Excellent

Mayelin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023
Response from La direction on 9 May 2023
Dear Madam,Thank you for this kind feedback concerning your visit.We are pleased that we were able to meet your expectations.We look forward to the pleasure of seeing you again in the future. Kind regards,La direction

6/10 Okay

Christi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, however the safe didn’t work. We asked about it, and he did come right up to look at it and said it needed new batteries but never came back. We asked the next day and he went then to replace them. Also, the hair dryer will only work on the low setting or will automatically shut off. I asked about that and was told it was for safety reasons. That alone makes it take forever to try my hair. No other hotels in Europe are that way. At night, the doors are locked and we had to ring the bell, and wait for the man to let us back in. That took several minutes. (10:30 pm) location is awesome, rooms are clean, and staff is very friendly.
Response from La direction on 4 May 2023
Dear Christi,thank you for taking the time to share your experience at our hotel.We are delighted to hear that you appreciated our friendly staff, clean rooms, and excellent location.We are glad that our team was able to address the issue and replace the batteries, though we understand it took longer than expected. The hair dryer's low setting is designed to prevent overheating. Moreover, we understand that waiting to be let in at night may have been inconvenient, and we appreciate your patience. Our hotel locks the doors at night for security reasons.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back for an even better stay in the future.Kind regards,La direction

8/10 Good

Rashid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location near to Effeil Tower
Stayed 1 night in Mar 2023
Response from La direction on 15 Mar 2023
Dear Sir,Thank you for your kind review of your recent stay at our hotel.We truly appreciate you choosing to stay with us. It is a pleasure to know that our convenient location met your needs and expectations.We look forward to welcoming you back on your next visit.Best wishes,La direction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Was close enough to walk to the tower (about 20 minutes) could not see it from room, staff was duper helpful
Stayed 1 night in Feb 2023
Response from La direction on 24 Feb 2023
Dear Guest,Thank you for taking the time to share your feedback.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We all look forward to the pleasure of welcoming you again.Kindest regards,La direction

8/10 Good

Giovanna

Stayed 4 nights in Jan 2023
Response from La direction on 6 Mar 2023
Dear Giovanna,We would like to thank you for this rating.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,La direction

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Decent stay, location is the best reason to book
Room was clean and well serviced daily. The WIFI was really slow even though its free. The showers also have the entire back half open and uncovered for some reason so the bathroom will get wet. Also, no option to control the heat or air conditioning in room as it was all centrally controllered. Price was reasonable, extremely close to the metro.
Stayed 4 nights in Oct 2022
Response from La direction on 6 Nov 2022
Dear Guest,Thank you for sharing your opinion of your recent stay.It is a pleasure to know that you found our location to be ideal for your needs and appreciated the high standards we strive to uphold.However, we are sorry that some aspects of your stay did not quite meet your expectations. Please don't hesitate to contact our reception team with any issues or concerns you may have while on-site so we can take action to ensure you fully enjoy your stay.We would love to have you return in the future.Best wishes,La direction

6/10 Okay

DAMIR

Business traveller
Liked: Cleanliness
Location is very good up to excellent, Metro is very near, shops.... Eiffel.. Parking also is available on the street or very near by
Stayed 4 nights in Sep 2022
Response from La direction on 6 Nov 2022
Dear Damir,Thank you for such a positive review.We are glad that you had such an enjoyable experience with us, and found our location ideal for your needs.We hope to welcome you back in the future.Best wishes,La direction

6/10 Okay

Wesley

Disliked: Staff & service, property conditions & facilities
We paid for breakfast and the receptionist refused to serve us an early bite to eat despite being told the day before we could have something. Refund request and bad attidude.
Stayed 1 night in Sep 2022
Response from La direction on 6 Nov 2022
Dear Guest,We thank you for sharing this feedback with us.We are sorry that your recent stay at our hotel didn't meet all your expectations and that you felt we fell short of our high service standards. Rest assured that we will use your feedback to address this matter with our team. Our breakfast is served between 7:00 a.m. and 10:00 a.m; please accept our apologies for any inconvenience you faced.We hope to welcome you back.Best wishes,La direction

10/10 Excellent

Priscilla N.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Eiffel Tower. Nice staff.
Stayed 3 nights in Jul 2022
Response from La direction on 31 Jul 2022
Dear Priscilla, Thank you for sharing your opinion of your stay with us. It is a pleasure to know that our strategic location helped make your stay enjoyable. We look forward to welcoming you back! Best wishes, La direction

10/10 Excellent

nazareno, orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to eiffel tower. Good breakfast.
Stayed 3 nights in Apr 2022
Response from La direction on 14 May 2022
Dear guest, Thank you for taking the time to share your feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to welcoming you for another pleasant stay. Best wishes, La direction

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2022
Response from La direction on 31 Jul 2022
Dear Dana, Thanks for this great rating! We are very pleased you had a perfect stay. Again, thank you very much. We look forward to welcoming you back. Best regards, La direction

6/10 Okay

Roselyn, Pueblo West

Travelled with family
Liked: Staff & service, amenities
Front desk are both helpful & accomodating. They don't allow early check in so we waited for 3 hours as the room is not ready yet. The carpet is so outdated. Shower is half glass covered so we have some splashes on the floor which is so annoying. They gave 2 bottled water so it was great. The buffet has a lot of varieties. Colloseum & Trevi fountain are very close as well.
Stayed 2 nights in Mar 2022
Response from La direction on 3 Apr 2022
Dear Guest, It seems that your review does not correspond to our hotel, which is located in Paris not Rome. Kind regards, La direction

10/10 Excellent

Josef

Stayed 2 nights in Mar 2022
Response from La direction on 21 Mar 2022
Dear guest, Many thanks for this high rating. We are very pleased you had a perfect stay. We hope to welcome you back for a return visit, Best regards, La direction

8/10 Good

Irene

Stayed 1 night in Feb 2022
Response from La direction on 4 Jun 2022
Dear Irène, Thanks for sending us your rating. We are glad we met your expectations. We would welcome your suggestions on how we could improve your experience. We look forward to welcoming you back. Best regards, La direction

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day weekend
Very close to the Eiffel tower. Good pizza down the street. Stayed 3 nights
Stayed 3 nights in Jan 2022
Response from La direction on 25 Jan 2022
Dear Guest, Thank you for this kind review. It is a pleasure to know you found our location ideal for your needs. Thank you again; we look forward to welcoming you back in the future. Kind regards, La direction

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. The rooms are quite small but it was perfect for a short affordable stay
Stayed 2 nights in Sep 2021

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property charge fees por everything. I have to paid initially and also at the check out. I didn't have time to argue with the front desk. So I just paid the fees again. Never come back to this hotel again.
Stayed 7 nights in Jul 2021

10/10 Excellent

Yosoy, Washington DC

Travelled with partner
Liked: Cleanliness
Nothing out of the ordinary, good for a quick stay at Paris. Ten minutes away from the tower. The staff was really bad at cleaning and restocking. There is no AC, luckily I went in the winter so I just had to open the window. The breakfast was really simple, just ham and cheese, with a really hard bread.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
I really wanted Beaugrenelle to be my Paris hotel, having stayed a couple of times previously, but I was disappointed. The room was minuscule - much smaller than last year. The desk people were ho-hum. Do they speak English or not? Do they understand my passable French or not? It was never clear. The neighbourhood is great, the location great, but we felt unwanted or unneeded.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food, friends and a glass of wine
This is a hotel near my old neighborhood when I worked in Paris. I always try and stay around this area as I know it and the restaurants and where the Metro stops are. It has a lot to offer; Sunday morning there is an open street shopping under the Metro. Many restaurants close by, French, Basque, Italian, Asia and more. Three lines 6, 8 & 10 intersect at a station down the road; la motte picquet/Grenelle so you can go to Arc Triumph, Opera or the Latin Quarter quickly
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The room was well ventilated, clean, and cool. The receptionist was very helpful. He gave us directions about the metro, and how to get to a couple of places we wanted to visit. Breakfast was very good too. Fresh fruit, yogurts, baguettes, etc. The room has a closet, and a little fridge. The hotel is great for an affordable price. Transportation is accessible to all points. Plenty places to eat. Metro stations around. Bakeries, and all kind of restaurants around. ATM around the corner. I will recommend this hotel. Be advised, no coffee maker in room, but you can call front desk for one. Outlets are not right next to your bed, so you can not use your devices as you rest in bed. Not a big deal for me, but just little preferences for me. I still liked the hotel, and recommend it.
Stayed 3 nights in Apr 2019

6/10 Okay

Rosalinda, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Tiny tiny tiny tiny room in Paris
Ok, so I've traveled to many many places in Europe and though I'm from Texas, I know better than to expect Texas-sized stuff in Europe. Before staying at this hotel, we also stayed at 4 hotels in Italy so when we arrived at this hotel (great location in Paris! Easy check in at the front desk!) we knew what to expect. Or at least we thought we did. BUT WOAH - this room is SILLY TINY. Like tiny tiny. Small bedrooms are bigger than this room - NYC hotel rooms are mansions compared to these rooms. It was so small that I could probably lay on the "double" bed and touch every piece of furniture in the room. That small. The bed - although comfortable overall for sleeping, it was not a good bed for night time activities with my husband. The beds were actually twin beds made up as two twin beds (separate linens), just pushed together. So if you are a normal sized human, you probably have some restrictions on how much movement you can accomplish on a bed that size. Plus, the beds roll. Fun - not! And the bathroom. Though at first glance looks nice and the shower is modern, it is actually too small for the "open" design. Water gets everywhere and is incredibly slippery. Bring your water shoes or plan to be VERY careful. Then yay, get out of the shower and watch the WHOLE room steam up and be unbearably hot for the next few hours. Hopefully not more than 1 person needs to shower before you leave to get some air circulation. Probably wouldn't stay again just due to size. Beware.
Stayed 2 nights in Sep 2018

4/10 Poor

Juan, Pennsylvania, PA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It is so sad that you can book a hotel on Expedia based on the photos you see in the Expedia web pages and yet arrive at the hotel to see the room is not the room you booked. This hotel is in a great location, 15 minute walk to the Eiffel Tower and various restaurants within walking distance, but if you are taller\bigger than the average person, this place is not good. I am 6'2" and when I got to my room I noticed that the bathroom was the size of my closet. I could squeeze into the shower but was not able to turn around or bend over or make any kind of movement while in there. The toilet was so tight that I could not sit down, if I had to. I complained and was given a slightly bigger room which was not perfect but I was able to at least sit on the toilet with minimal discomfort. No drawers, no Iron or ironing board, no coffee maker and an elevator made for a small person to fit in alone. all in all I will never go back to this hotel. On a good note, the continental breakfast was excellent.
Stayed 4 nights in Sep 2018

4/10 Poor

B, Corning, NY

Disliked: Staff & service, room comfort
Hotel staff service is very poor. Hotel rated as 3 Star property but barely qualifies for two star. The furniture in the room was beat up as if bought in Garage Sale. Except for one morning a decent individual, most other times the staff service was terrible, unhelpful. Service staff in the breakfast area were also not friendly
Stayed 4 nights in Sep 2018

8/10 Good

Abdelhakim

Liked: Cleanliness

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Beaugrenelle
The staff were very helpful. My main complaint would be that the rooms are very small and don't have enough storage for your luggage. Location was great, within walking distance of the Eiffel Tower and the Metro. Very clean. Road noise from the streets was not good. Wi-Fi was good.
Stayed 3 nights in Sep 2017

6/10 Okay

Wasim

Disliked: Property conditions & facilities, room comfort
Very conjugated and small rooms
Stayed 1 night in Aug 2017

8/10 Good

Eric, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to the Eiffel Tower
The hotel is good, close to the Eiffel Tower. It is about 10-15 minutes walking. The room was a good size and comfortable. The staff from the front desk was helpful and polite. The breakfast was basic, but good enough for us, served with coffee, hot chocolate, milk, juice, croissant, bread, boiled eggs and ham. The breakfast was served from 7-10 am which was very good, but when we got there at 9 am there were only coffee. The lady serving the breakfast didn't replace the croissant and bread.

6/10 Okay

Verified traveller

4/10 Poor

Rani

Disliked: Staff & service, room comfort
The room was not clean up when we leave for sight seeing. We had to inform the reception to get the room clean.Should place kettle to prepare warm water in our own.

10/10 Excellent

anna, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great experience
Although I was not expecting very much given the price, it was a great experience and I had everything I needed. The rooms were clean and the bathrooms updated. Great soaps. The bed was comfortable and had plenty of extra blankets/pillows. The blackout curtain was very much appreciated and I almost never heard any neighbors or passerby. The street is quiet but close to lots of cafes, the metro and a short walk to the Eiffel Tower and the Seine. The breakfast was basic but free and there's a mini fridge in your room. Staff was friendly and even let me use their shuttle hours after I checked out. Wifi was also free and very strong in the rooms. Great value for the price. If I come back, I will definitely book again!

6/10 Okay

MALCOLM, CAMBERLEY, U.K..

Liked: Cleanliness, staff & service
Perfectly satisfactory
Well situated near shops/restaurants/metro. Quiet, without too much traffic noise. We were comfortable (good beds) and the staff were polite and helpful. Our second visit, and would be perfectly satisfied to go again. A hotel is a place to sleep, that's all. Money to be spent on food.

8/10 Good

Fathiyah, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is quite small but lovely. Quite near to the Eiffel Tower. Good food around the hotel.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Good location close to the Eiffel Tower. Excellent breakfast! Very short walk to nearest Metro stop.

10/10 Excellent

Barbara, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
A great place to stay. Spacious comfortable room, friendly staff and a safe environment.

8/10 Good

Judith, Mexico City

Liked: Staff & service, room comfort
Very well located!
a block from a metro station and in a nice neighbourhood, lots of restaurants in the area!

8/10 Good

Maria, Mississauga.Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My good holiday in Paris
Hotel is at great location.Breakfast is very good.I really had a good stay at this place , and plan to go again next year.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Close to metro, Eiffel and good eateries!!
We had a lovely 3 night stay and loved the fact that it was close to the metro which gave us access to Paris. We walked at night and felt safe/secure at all times.

8/10 Good

Samuel, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Service by staff was great. Room clean

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Good location. Easy access by train and the Metro
This average hotel was close to the Eiffel Tower, Metro, cafés and restaurants. Customer service at the front desk was lacking. We felt the location was safe so we could stay out and walk around to the sites in the evening.