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"Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating "

"The green landscapes The villa area is large The beds are comfortable. Nice swimming pool Great balcony They don't understand English well. The place is used for group events, and the noise continues until 11pm. "

"Enjoy the stay "

"Good environment "

"Good experience there with good service."

"Gorgeous scenery of nature"

"Bed sheets smelled of urine Cockroaches and lizards every where Poor food , terrible breakfast choice made my child sick Never stay there again "

"Overall okay with couple of notes/improvement if possible 1. No elevator to 2nd floor, better put elevator or at least ramp for trolley to bring belonging to 2nd floor 2. Hot water not working in bathroom 3. Jacuzzi not hot at all 4. Parking space very limited 5. Restaurant area is very limited if hotel is fully booked 6. There is no smoking sign on the table in restaurant, but there is still people smoking and hotel staff didn't take action until I request help 7. Safety protocol in restaurant...

"Tempatnya sejuk dan nyaman.. Cocok untuk tempat nginap bareng keluarga..."

"The place is a little bit far from the main road, but the site is quiet and nice. We enjoyed all the facilities and had a nice and delicious meal in the restaurant due to heavy traffic. The price is not low; however, all hotels in Puncak are not cheap too. However, some facilities are worn out. "

"Not so good, facilities too old"

"The staff was great."

"A very nice hotel with golf course nearby "

"Puncuk pass resort is located at one of the best locations in Puncuk. However, resort is very old, not maintained probably due to covid and infrastructure is very old and broken. In our room, all furnishings and towels were very dirty and old. Furniture was also not satisfactory. Condition of swimming pool and outside area needs proper maintenance and cleanliness. Resort will charge you for everything you need extra even water, blanket etc. Size of the studio suite is very small as compared to...