8/10 Good
Barbara, North Hollywood
Travelled with partner
17 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great, but we do have several suggestions: We were very excited to see a roof-top pool and brought our bathing suits, only to find out the pool was only for the person renting the top floor apartment ( website should state this). Also, the website said "This property does not have elevators", and we used the elevator - Please check your website! Also, only 1 bottle of water was left for two people in the room, and we were concerned about drinking faucet water in Panama. Also, there were not enough hangers for two of us attending several wedding events, so we purchased a pack of 6 and left them in the room for future guests. Also, the coffee machine was flattening the coffee pods so we could not make a cup of coffee. There was a regular coffee machine, but no coffee provided for this one - suggest providing a bag of wonderful Panama coffee, with some type of creamer also made available. Next, a restaurant link was provided but it was only in Spanish and the tab to switch it to English did not work. Last but not least, the kitchen was wonderful and fully equipped (besides the coffee machine problems), but we could not find a grocery store - suggest having an Information book with links, maps, etc...in Spanish and English. The one nice surprise was Aaron, the Concierge, who was in every day from 1:30pm-7pm - a nice surprise and he was extremely helpful!
Barbara
Stayed 5 nights in Apr 2024