4/10 Poor
Tiffani S.
22 Jul 2025
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication
First glance the condo looked fine. As we started looking around we started finding trash on the floor, in drawers, on the balcony and beside the washer/dryer. We later found out when our clothes weren’t drying that the lint trap was WAY past due to be cleaned out ( which is a nice little fire hazard). On top of all that when the water wouldn’t drain in the bathroom, we found the faucet and drain stopper were broken. Now, you are probably thinking this is a bit much and complaining, but we spent a few thousand to stay here which includes a lot of fees. Cleaning is one of them. I would assume some of those fees are for maintenance too. It would only let me upload 8 pictures and no videos. Out of all of this none of this compares to the pullout couch. Evening of the first night my daughter goes to pull out the couch to lay down and watch tv. To our surprise there was dirt, sand and what appeared to be a toddlers toothbrush. Now the big question is, how long has it been there, because we don’t even know if the people before us even attempted to pull out the couch. If you thought there couldn’t be more, when we pulled out the couch there was water dripping from the couch onto the floor. I have video, but it won’t let me upload it. Contacted Emerald Coast who owns the condo. Sent them pictures/videos and all they said is we will send it to our team. Never heard another word in 7 days of being there. Won’t be staying with them again.
Tiffani S.
Stayed 7 nights in Jul 2025