6/10 Okay
Hannah S.
31 Jul 2023
Liked: Check-in, communication, location, listing accuracy
Overall was a nice stay
Overall was a nice stay. Condo was exactly as pictured. Unfortunately our room was not ready at 4, leaving us with our children and suitcases waiting outside the door waiting for the cleaners to get done. Elevators were down our entire trip, we were on the 5th floor, so it was not a relaxing vacation by any means and lugging your stuff up from the beach with kids up 10 flights of stairs (2 flights per level) is not fun at all. Owners did contact via email but unfortunately said a part had to be ordered and it took the entire week. Even when we checked out we had to carry every thing down the stairs after 7 days of it not working. Wi-Fi does not work in this unit, does not even show up on the options to select. I had to use my personal hotspot for work. I feel like I’m 2023 and paying thousands of dollars for vacation wifi should’ve been working, there is no reason it shouldn’t have since the unit has Xfinity tv.
Room was clean. Once you get into the room, the rugs are very dirty, and the couch had sand all in it. The guest bathroom shower curtain just hangs down and is way too long for the shower and gets wet and dirty. Master bath shower is nice but there is mold growing on the tile that needs actual scrubbing. The door the the balcony is very hard to open, my 200 lb husband had trouble as well. They were doing work on the building every day and ended up getting the dust from sawing on my husbands truck instead of asking him to move. They ended up washing his truck for him
Hannah S.
Stayed 7 nights in Jul 2023