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"We love the convenience of this hotel, they are friendly, pet friendly, a free welcome drink and a free yummy breakfast, we love staying here."

"Nice room, clean and comfy. But the area is busy. Lots of road traffic that can be heard from the room. Easy walking distance to the bus terminal."

"i stayed there for exactly 15 minutes and moved out to the hotel Obaldía, which is much better. I did not even ask for a refund. This is a lousy hotel, you should not be advertising it.. I took it on trust since you were listing it, and it was horrible."

"Clean room. The only thing I could recommend is to install a shower door so water doesn't splash outside."

"Very welcoming staff upon arrival, super friendly. We had our dog with us and they were really good with her also. Parking was right at the front door. The hotel is in immaculate condition."

"Excellent restaurant ! "

"I liked that the Acala Hotel was different. From the outside it looked like a typical store front, but when you walk inside you're in the hotel lobby. I used rhe stairs and on each level at the top of the stairs was a seating area. It was somethng different. I was exploring just walking around and at the end of one of the hallways was a balcony with a view of the shops on the street. I would recommend the Alcala Hotel. I will stay there again. Also they have a restaurant with very good food. The workers are all very courteous, and helpful. I enjoyed my stay."

"Convenient to reach from Concepcion "

"Strong Spanish style. All the staff was wonderful, be sure to tell Nivia Joanne said hi. David the manager was so helpful, helped me download and set up my eSIM for the road, got road side assistance for me to get my flat tire changed, far beyond the call of duty. The longer I stayed, the more welcome I felt. "