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"Clean, good breakfast, very nice staff."

"The Staff at the Hotel and restaurant were outstanding from start to finish. Their attention to our satisfaction was a priority."

"Very convenient nice hotel. Customer service was excellent. "

"pleasant experience"

"I didn't have time for the pool, but it looked great. It's a cheap hotel, so it works well for short stays if you just need a place to sleep."

"Nice room, clean and comfy. But the area is busy. Lots of road traffic that can be heard from the room. Easy walking distance to the bus terminal."

"i stayed there for exactly 15 minutes and moved out to the hotel Obaldía, which is much better. I did not even ask for a refund. This is a lousy hotel, you should not be advertising it.. I took it on trust since you were listing it, and it was horrible."

"I liked that the Acala Hotel was different. From the outside it looked like a typical store front, but when you walk inside you're in the hotel lobby. I used rhe stairs and on each level at the top of the stairs was a seating area. It was somethng different. I was exploring just walking around and at the end of one of the hallways was a balcony with a view of the shops on the street. I would recommend the Alcala Hotel. I will stay there again. Also they have a restaurant with very good food. The workers are all very courteous, and helpful. I enjoyed my stay."

"Convenient to reach from Concepcion "