Bar (on property)

Reviews of Guglielmo II

Guglielmo II
Via Circonvallazione, 34, Monreale, Sicily

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 132 reviews" "
Rating 8 - Good. 69 out of 132 reviews" "
Rating 6 - Okay. 18 out of 132 reviews" "
Rating 4 - Poor. 7 out of 132 reviews" "
Rating 2 - Terrible. 4 out of 132 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for short stay
The hotel is more like a 3 star property. The reception staff were amazing. The room was ok. Air conditioning didn’t work particularly well. Shower fairly small. Breakfast ok, but probably our least favorite so far in Sicily. Lots of parking. Had a good dinner in hotel dining room.
Stayed 2 nights in May 2018
Response from Sal De Luca on 22 Jul 2018
Dear Sir William, many thanks for your opinion, for us is very important, to improve our services. We are happy to know that you spent a peaceful stay in our hotel and we hope see you soon. Best regards.

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bren and Tom in Monreale
Staff friendly and helpful; room of good standard. Views of Palermo outstanding especially from dining room. One negative was the extremely limited menu, if you didn't like veal or shark fish you were stretched!
Stayed 1 night in May 2018

8/10 Good

Jan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel with Amazing Views!
Warm welcome and lovely room, clean and comfortable. Received extra pillows when requested. Hotel receptionist ordered taxi for us to visit Cathedral. Nice restaurant on roof level with amazing views over Palermo. Food was good but not 5 star even though the price was. Beautiful breakfast buffet but be careful that your booking company includes it in the price. We had to pay 8 euros each for ours.

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service - Mediocre Hotel- 2 star experience
Front desk person was unpleasant. Room was okay. We asked if we could have a room that overlooked the ocean and the temples. We were told that we had booked on Expedia so we couldn't, even though we booked on hotels.com, and it would be 50 euro per person to have a view. Breakfast was mediocre. Bed was beyond firm. I think the listing says it has a temperpedic or air number bed.... More like the firmest cheapest bed imaginable. Had not been updated in a long time. Key for safe, I would guess they have another key. The door was hollow and used an actual key which was our first key in 10 days in southern Italy and Sicily. Below average on all accounts for a 4 star hotel. I should be about a 2 star.

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Good hotel close to Palermo Very friendly and helpfull staff Owner of hotel personally involved in ensuring that hotel guests are properly looked after

10/10 Excellent

John, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Good for parking. Close to Monreale. Hotel was good value for money. Staff were very friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
November 2014
The hotel is situated on the ring road of Palermo. We had a room which windows were on the side of the road. The noise of the cars was a little bit disturbing during the night. Otherwise, the staff was very friendly, the room big and clean. The breakfast was various and tasty, although coffee was just fair for Italy. Regarding the value for money it was great.

10/10 Excellent

Jamie, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, Friendly staff and great views
A stones throw away from Palemero. Has excellent panoramic view of the city. Overall very comfortable nice pool area and friendly knowledgable staff. Monreale is also well worth a visit.

8/10 Good

Louis Richard Capozzoli, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not in Palermo
The hotel was fine once we found it! The map used in Hotels .com should be interactive so that you would realize it is not between Roma and Libertad in Palermo but in Monreale . About 8 miles up the hill out of town.

8/10 Good

james, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
The hotel is nice with very helpful staff. Nice pool and close to monreal.

8/10 Good

Adrienne, italy

Liked: Cleanliness, staff & service, room comfort
Terrific view of the city
We were disappointed that the restaurant wasn't open, but there was a great restaurant next door.

8/10 Good

Chris, Norwich, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Hotel was very nice but on a busy road and slightly out of the centre of Monreal. The area surrounding the hotel is not very clean and it seems a bit misplaced. If you have no car be prepared for a not particularly easy or pleasant walk to Monreale. There is some excellent restaurants and sites once there though. There is a bus stop just up the road from the hotel which goes to Palermo and the train station for just three euro return. The people in the hotel were really friendly and helpful. It is a shame that the restaurant at the top is not used more. (Only for breakfast on our visit)

8/10 Good

Matt, k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Lovely hotel and lovely people, very peacefull would def recommend it ! But no facilities close by and I think I got an ear infection from the pool!? But could have been just one of those things.
Response from kiara on 3 Jan 2015
Dear guest, we are very sorry fo your problem but the pool is cleaned and disinfected regularly every two days

8/10 Good

Daniele, London

Liked: Cleanliness, staff & service, room comfort
Charming people
The only thing wrong was the air conditioning. Everything else was good. Good breakfast, helpful staff, very good value for money

8/10 Good

MLW, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, comfortable room. Hotel staff (especially Benedetta) were helpful re: transportation to Palermo, local sites & access, local restaurants. Beautiful views from hotel restaurant.

8/10 Good

Dr. Anthony Marchese, West Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Postcard View
If you want to stay right outside of Palermo and want an amazing view with many attractions just a short taxi ride away, consider this hotel. The owner, Enzo is on site daily and cares deeply that his customers are pleased with their stay. This is my second stay in two years. Consistently good!

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stuart, Cookstown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine
Nice hotel, friendly staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of Palermo and the sea and Monreale
Hotel Guglielmo II was a great hotel and in an excellent location for our needs, as our prime reason for staying there was to attend Easter Sunday mass in the cathedral of Monreale which was atop the hill above our hotel. The hotel was easy to find, being right on the main road into Palermo and private parking was right across the street (albeit a busy one) and bustops into town were conveniently close by. All the staff were friendly, helpful, and very patient with us, especially Pietro and Franco, as we tried to communicate in Italian with them, even though their English was good. The food was delicious, and the chef was most accommodating by preparing a special Easter Sunday meal for us that we had requested. We highly recommend this hotel, even though it was some distance from the downtown area. But, as I said, we came particularly to visit Monreale with its cathedral of beautiful mosaics.

6/10 Okay

Kaisa, Stockholm

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Guglielmo II used to be good...
We are so sorry to say that we used to love this hotel but now that love is gone. The hotel has changed from a high quality pretty small hotel to something else. The charm is gone and so is the service and the good breakfast. It still has the magnificient view though.

2/10 Terrible

Mikki, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience!
I was suggested this hotel when I called Expedia as I needed a hotel close to the Palermo airport. I was given this hotel as a suggestion as it was 4 stars and it accomodated the number of people I was traveling with. There are too many bad things to say about this hotel. When we checked in, there were 4 individuals at the front desk and none asked if we needed assistance with our bags. The professionalism of the staff was horrific. When asking them for directions, they had no idea on information of the surrounding area. They were young and unprofessional. Of the 6 rooms we had reserved, none of the rooms had air conditioning that worked. We were told that it had just been turned on & it would be a while for the rooms to cool off. After several hours it was apparent that the A/C was not in working condition. After returning from dinner, we found the hotel also had no power. It was the only establishment on the main road without power so the issue remained with them. They also had no flashlights on hand to assist guests to their room. The breakfast offering was laughable. A small torte was their only offering. I would discourage anyone from staying at this establishment. I'm not certain how they are deserving of a 4 star ranking. After staying at many hotels in Italy, this was by the worse experience!

10/10 Excellent

Dottie, Ocean, N.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice. Newer Hotel. Breakfast excellent Staff helpful. Very clean. Good location. Would recommend. Elevator

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Family of 3, Mississauga, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice
I liked that hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palermo
The only complaint is that we were on the street and it was noisy. The hotel was very nice and the breakfast was great along with the view of Palermo.

10/10 Excellent

Bernie, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel in Monreale!
Excellent accomodations. The room had an excellent view with plenty of room for my wife and me. Wireless Internet is only available in the lobby, but can be accessed from the rooms with a standard cable. Hotel and grounds are very well maintained. We don't speak much Italian, and the staff doesn't speak much English, but we were able to communicate well. The staff was friendly and helpful. Disappointed that the restaurant wasn't open, but the one next door, Al Rustico 2, was excellent.

8/10 Good

Michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona struttura
Buon hotel, personale cordiale, camera confortevole ristorante buono
Stayed 1 night in Nov 2019
Response from Caterina on 2 Dec 2019
Gentile Sig. Michele, La ringraziamo per il Suo riscontro positivo e speriamo di rivederLa presto magari sotto le feste per un brindisi. Cordiali saluti, Caterina

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find, easy to park, near Monreale's Cathedral, that's what we needed!
Stayed 1 night in Jul 2019
Response from Caterina on 29 Jul 2019
Dear guests, thanks for your nice comment. We hope to see you again for a longer journey in our discovering Sicily. Caterina & co.

4/10 Poor

Michaël

Liked: Room comfort
Disliked: Staff & service
A éviter
Alors que le parking était noté gratuit j'ai du payer 15€ supplémentaire pour en bénéficier. Le restaurant qui était supposer être un des points fort de l'hôtel était fermé sans prévenir lors de la réservation
Stayed 1 night in Jun 2019
Response from Reception on 21 Jun 2019
Cher Mr Pastore, nous Vous remercions pour Votre commentaire. En référence au parking nous en avons bien trois. Deux à à l'extérieur totalment gratuits et un à l'intérieur surveillé par des cameras avec supplément Euro 10,00. Nous regrettons si nous nous sommes mal compris mais on laisse le choix au client. Le restaurant, c'est vrai, il avait beaucoup de succés mais pour le moment il est fermé pour des traveaux de entretien. On s'excuse pour la gêne et nous espèrons Voua acceullir de nouveau bientot. Caterina

6/10 Okay

Roland, Royan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant et proche de la cathédrale
Séjour très satisfaisant et à conseiller vu la proximité de la cathédrale.

4/10 Poor

Luisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Un hotel de cuatro estrellas que no se las merece
Llegamos al hotel con una reserva de tres noches con desayuno incluido pero no fue así ya que la confirmación de hotels.com no se correspondía con la del hotel. La habitación es espaciosa, silenciosa y luminosa pero no se corresponde a un hotel de cuatro estrellas. Para mantener la habitación caliente debes mantener el aire acondicionado encendido toda la noche y es ruidoso. La limpieza diaria de la habitación es deficiente, hacen mal las camas, sin estirar las sábanas, con mantas ridiculamente cortas, sin cambiarte las sábanas aunque se necesite... el secador estaba estropeado y tuve que pedir otro. El aparcamiento del hotel está cruzando una carretera en plena curva con un semáforo que no funciona, peligrosísimo para cruzar cada vez que aparcas el coche. Lo único destacable es la recepcionista que habla español que es especialmente amable, ofrece buenas recomendaciones y se esfuerza en el bienestar de los clientes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נוח,החדרים מרווחים והשהייה נעימה.
המלון נוח ,נמצא במקום טוב עם נוף מקסים של העיר פלרמו נמצא בסמיכות לעיירה מונריאלה.

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel moderne pour la Sicile.
L'hotel est rénové et très propre. Il y a une belle piscine. L'emplacement est loin pour se divertir et aller au restaurant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Lage des Hotels war für uns Sehr gut, zentral und doch oberhalb von Palermo mit schöner Aussicht und ruhig.

8/10 Good

Mario, Dresden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel in nicht so guter Lage
Das Hotel war in Ordnung, die Mitarbeiter waren freundlich. Die Lage jedoch ist nicht so toll. An der Hauptstraße von Palermo in die Berge gelegen, ist das Zentrum von Monreale nach ca. 15 min zu Fuß erreichbar. Der Weg dahin ist jedoch nicht sonderlich angenehm, insbesondere am Abend bzw. im Dunkeln.

10/10 Excellent

Kaya Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

yangfeng

Liked: Cleanliness, staff & service

10/10 Excellent

Julia, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alternative zu Palermo
Toller Blick von oben auf Palermo und den Küstenstreifen Super Service Familienbetrieb, die Tochter spricht sehr gut Deutsch Serviceorientiert Tolle Küche

8/10 Good

antonino, taormina

Liked: Cleanliness, staff & service, property conditions & facilities
funzionale
buono

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marika, Sverige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt hotell med vacker utsikt
Trevligt, mysigt hotell med fantastisk utsikt och mycket hjälpsam personal. Frukosten var kanske inte den bästa men å andra sidan var den inte sämre italienska frukostar i allmänhet!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell med fin beliggenhet oppe i høyden over Palermo. Koselig betjening. Skal du leie bil og kjøre rundt på øya er hotellet et godt utgangspunkt. Du slipper unna den kaotiske trafikken du må takle dersom du bor nede i byen.

8/10 Good

Biquet curieux, Le Mans (France)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A l'écart de la folie palermitaine
Choisi à bon escient pour s'écarter de la folie de Palerme tout en pouvant rejoindre la grande ville par bus régulier et direct; Un peu loin à pied du centre historique de Monreale mais faisable (un quart d'heure de montée à l'aller et dix minute de descente au retour). Pas vraiment de charme mais hotel confortable, propre et accueil très attentif. Parfait pour nous qui le quittions de bon matin pour revenir seulement le soir.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bezoek aan Monreale prima te doen vanuit hotel
Het hotel heft een geode locatie om naar Monreale centrum te gaan. wel per auto of een stevige wandeling omhoog. Verder een mooi uitzicht over Palermo vanuit de ontbijtzaal.

8/10 Good

guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bonne adresse
Bon hôtel pour une visite d'un des hauts lieux de Sicile. Bien situé à condition d'avoir une voiture.

4/10 Poor

GIOVANNI, Nord Italia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Stelle richiedente ristrutturazione
Comodo come base per visitare Palermo e Monreale. Urge ristrutturazione o riduzione stelle immediata.