Palencia Hotels, St. Augustine

"Paying for parking at the Hotel was not disclosed and was very disappointing."

"This is a good place for value shoppers. Nothing posh about it."

"Very good"

"Forth time, great. "

"Great property. Great location. Incredible beach access."

"Yes and a great variety. Very attentive staff in the dining area"

"Extremely disappointed! We will never stay at this hotel again! From a safety concern, showers need no-skid treads or a mat, very slippery. Also, shower could use grab bar on the wall, having one on the door that opens when touched does not provide safety. Need for a guest information booklet to describe how lighting works and other amenities. Bathroom glass Door is noisy and not easy to close. Need a nightlight in bathroom House keeping changed out some towels but not all used ones hanging inside shower door. They never replaced coffee pods for coffee machine. I had to go to front desk and they did not have any. They had to have a person deliver it to my room. TV was not the easiest to use. Remote would not function as expected, went to lobby and asked for a new TV Remote. Coffee in lobby was minimal, not available in afternoon or evening. Breakfast should be complementary for the price that clients pay for the room. Parking Cost of $25 per day (tax included) in an open non-secured lot is ridiculous with the cost of the room that is charged. No alarm clock in room, wall light on side of bed was terrible including on-off switch. Small round table and a single chair not helpful for 2 or 3 guest and computer use. Construction noise was annoying. From Positive side - hotel staff very friendly and polite. Hotel was clean. Positives do not outweigh the negatives, would not stay there again or recommend it. Best regards, Earl & Mary "

"Room was ok. Bathroom shower doors at bottom were discusting. It looked like black mold. Maintenance needs to address. The outside was littered with paper, cups and leaves."

"Nice clean property. The parking is very tight."