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Hotel Castilla Vieja

4.0 star property
Travelers enjoy the best of both worlds at this urban retreat where Spanish cuisine awaits after days exploring the vibrant city center

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Hotel Castilla Vieja blends urban charm with modern comfort in the city center. Enjoy authentic Spanish dishes at two restaurants, relax with a coffee or cocktail at the bar, and stay connected with in-room WiFi. Helpful staff offers concierge services and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
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About this property

Hotel Castilla Vieja

  • Upscale hotel in the city centre
  • You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at Hotel Castilla Vieja. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Spanish cuisine. Free in-room WiFi and a business centre are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Full breakfast (surcharge), self-parking (surcharge) and 4 meeting rooms
    • A lift, a ballroom and luggage storage
    • A TV in reception, a banquet hall and a 24-hour front desk
  • Room features
  • All 69 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and bidets
    • 43-inch HDTVs with digital channels
    • Daily housekeeping, desks and phones

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately EUR 7 for adults and from EUR 5 for children
  • Covered self-parking fee: EUR 11 per day
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is Hotel Castilla Vieja pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 8 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Castilla Vieja?

Self-parking is available for EUR 11 per day.

What time is check-in at Hotel Castilla Vieja?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Castilla Vieja?

Checkout is at noon.

Where is Hotel Castilla Vieja located?

Located in the heart of Palencia, this hotel is within a 5-minute walk of Teatro Principal and Plaza Mayor. Escultura a los Comuneros and Museum of Palencia are also within 10 minutes. Palencia (PCI-Palencia Train Station) is 9 minutes by foot and Palencia Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 35 out of 101 reviews
Rating 8 - Good. 52 out of 101 reviews
Rating 6 - Okay. 11 out of 101 reviews
Rating 4 - Poor. 3 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

Reviews

Verified

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean bedroom. Staff was very nice and helpful.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel centrally located. The room is modern, it has nearly all the amenities you could need, the room is spacious, the staff is friendly, the bed is comfortable, etc. It is within walking distance of the train station, all the tourist attractions, and many places to eat. I would absolutely recommend this hotel.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

FRANCISCO JAVIER ESCANDELL

Liked: Cleanliness, amenities, property conditions & facilities
Personal muy amable, hotel muy correcto
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ilaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- cerca de la estación de trenes - personal amable - camas cómodas
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Rent og godt plassert hotel i byen med gode senger og fine bad
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Dominguez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palencia et cet hôtel vallent le détour

Arrêt sur la route de retour.
Stayed 1 night in Jun 2022
Verified

4/10 Poor

CARLOS T

Disliked: Cleanliness, staff & service, room comfort

Hotel para no volver

Olor a humo en la habitación. Wifi no funciona. Desayuno con falta de higiene.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the way south

The hotel is in the right spot just a street away from everything The staff in the bar were lovely Pity the reception staff weren’t as nice We had a huge room in fact 2 rooms both of which were big but only 2 of us I think it would have slept 6 easily
Stayed 1 night in Oct 2021
Verified

8/10 Good

Antonio

Liked: Staff & service, property conditions & facilities, room comfort

Wifi deficiente

Buena. Únicamente que la wifi no llegaba a la habitación.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Shantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

La habitación bastante grande , la cama comodisima
Stayed 1 night in Sep 2021
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable.

Hotel agradable con un personal amable. Desayuno tipo continental en la cafeteria del hotel por 4,50 euros. Habitación no fumador con cama muy grande y cómoda. Pantalla de plasma grande. Baño con bañera y ducha con secador de pelo
Stayed 5 nights in Sep 2021
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Hotel is clean and comfortable and staff were friendly. Short walk to main streets and squares of town. Parking was easy in the underground car park
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estupendo

Las instalaciones y servicios estupendas. Situado en una avenida moderna, pero a 5 minutos andando del casco antiguo y plaza Mayor. Aparcamiento público frente al hotel que costaba 1,5€ el día completo.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Ema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour

Hôtel très bien situé. Excellentes prestations. Séjour très agréable. Je recommande.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A two night stay in Palencia

A great two day rest to leave the car and traffic behind and enjoy typical Spanish hospitality. The town is small but alive with a superb cathedral and very nice small museum, all easily accessible on foot from the hotel. Could not find a better location.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Céntrico y cómodo

Ubicación excelente. Servicio agradable. Solicitamos un cambio de habitación y fueron atentos y rápidos en gestionarlo. La habitación cómoda, limpia y tranquila, sin ruidos.
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Marta

Liked: Cleanliness, staff & service, room comfort

Olor desagradable en lobby, pasillos a los cuartos

Cama muy confortable. Las ventanas se podian abrir para ventilar el olor a encierro tan desagradable. Desayuno a eleccion a muy buen precio. Cordial atención.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just passing by

Great location near bars and restaurants. Motorbike parking expensive.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Mr T C J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, friendly staff

Situated 5 minutes walking from the Centre. Underground parking facilities @ Eur 10. Good size clean room with all facilities needed. Excellent implementation of Covid19 measures. Kept with the limitations food and beverages still on 90% of normal. Well done! Finaly: friendly and helpful staff.
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejor de lo esperado

Situado en una calle absolutamente céntrica, es un hotel que ha sido reformado y redecorado recientemente y con unas habitaciones muy amplias (al menos la nuestra, que daba a un patio interior, pero no importa en absoluto porque era silencioso) El cuarto de baño también bastante bien. No desayunamos porque no parecía merecer la pena pagarlo, así que tomamos algo en la cafetería del hotel a un precio bastante asequible.Personal amable. Es muy buena opción en Palencia, y de precio bastante bien
Stayed 1 night in Aug 2020
Verified

8/10 Good

Agustín

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situado para ir por el centro. La cama es muy confortable y tiene una buena televisión a diferencia de otros hoteles.
Stayed 2 nights in Jun 2020
Verified

8/10 Good

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel antiguo, pero muy bien situado, limpio y confortable. Personal muy amable.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En lineas generales recomendable y acorde a la descripción. Muy bien ubicado a un paso del centro. El personal amable y la habitación modesta pero amplia, limpia y cómoda. Algún pero: daba a un patio interior feo pero con cerrar la cortina...y la tele pequeña. El servicio de cafetería y buffete muy bueno y su personal muy agradable y atento.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el trato de la recepción , en restaurante y muy limpio Todo muy bien Lo recomendaría
Stayed 1 night in Aug 2019
Verified

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Como uno de 4 estrellas

Hotel con muy buen estado. Comodo, limpio y tranquilo. Muy buena ubicacion, en pleno centro. Parking subterráneo de pago 10e. Desayuno continental algo mas de 4 e.
Stayed 1 night in Jul 2019