Palandöken Hotels, Erzurum

"The room was nice but the heat was turned up to 25 degrees. I tried to lower it but it wouldn’t work. They sent a tech who pressed a few buttons and said to wait but that also didn’t work. So slept with the window open. We ate at the buffet which was overpriced but we had a long day of travel with no food. My wife instantly got food poisoning so we walked to the hospital across the street which was by far the most unpleasant experience of my life! "

"Beğenmedim tekrar Rez yapmsm"

"Good breakfast. The street is in the middle of downtown, it has restaurants and shops, busses, taxis, cafes...a mall. "

"Simple but good breakfast. Two blocks from a main avenue. And easy walking access to the castle. The best part of my stay was the interactions with the staff. Always helpful, specially Kerim at the reception"

"The rooms were too cold when the surrounding was snowy Staff dont know English thus the communication was hard"

"Very good, dining options, nice location, clean rooms."

"The woman at the front desk was very hrlpful. Unfortunately, the guy was not helpful at all. The room we had was very noisy with construction going on allday and night. I told him about this but nothing changed. When i saw the young lady she helped. The first night was difficult to sleep because of the construction. Second night better."