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"The hotel staff was very friendly and polite, which I appreciated, but unfortunately the breakfast experience was disappointing. The food was not replenished quickly, so many items stayed empty for a long time, and there was a very limited quantity and selection available overall. The waffle maker was also not working during breakfast service. It seemed like the staff on hand were doing their best, but there wasn’t enough help available to keep up with the guests. With better staffing and improved breakfast management, the experience could be much better."

"Staff is extremely helpful with getting you checked in and navigating the property. Our room was clean and spacious, the kids enjoyed having their own area. My only complaint is that our room was next door to the gym and unfortunately for us the gym is open from 7am-10pm… so we woke up to weights being dropped repeatedly. Being that the rooms are so close to the gym maybe the gym hours should be from 8 or 9am-10pm. We went to the dragons den (MAKE A RESERVATION!!!) for dinner and we enjoyed our food, the breakfast buffet while delicious it was chaotic - for breakfast a reservation does not mean you’ll be checked in at that time since you still have to wait in line to check in and be seated (GET THERE EARLY!!!) and there’s so many people but that’s expected since it’s a family centered hotel. There were so many options for breakfast (cereal, eggs, French toast, pancakes, chilaquiles, biscuits and gravy, fruit, etc) so there’s something for everyone. To get to the Legoland park it only took a hop, skip, and a jump to get there. Definitely would recommend staying at the hotel, it is as one of the easiest stress free trips we’ve had with the kids."

"Good location Shower know broke wife could ot take baths"

"perfect."

"Middle of nowhere hidden Gem in Pala California. Had everything you needed and wanted downstairs from the room, many options for dining and the casino is just so posh and clean. Smells amazing and staff is extremely friendly and helpful"

"Stayed here for one night and overall this is definitely one of the better Motel 6 locations I’ve visited. You can tell this property has to maintain a higher standard because of the Carlsbad area and location near the coast. The room was clean, the king bed was comfortable, and the overall property felt well maintained compared to many other Motel 6 locations. Parking was easy, the location right off I-5 was very convenient, and despite being close to the freeway the noise level was manageable. The pool area was also surprisingly nice, and the lobby/check-in area looked modern and organized. However, my experience with the staff was mixed. The employee who checked me in was not very welcoming and barely acknowledged me. A simple greeting and a friendlier attitude would have made a much better first impression. The bigger issue happened later at the pool area. I was sitting by the pool in the evening talking on the phone, and apparently someone locked the pool gate after 8 PM without checking if any guests were still inside. I ended up locked inside the pool area and had to climb over the fence to get out. Basic hospitality would be politely informing guests that the pool is closing instead of silently locking the gate while someone is still there. Overall, the property itself is above average for the brand, but the customer service experience could definitely be improved."

"There were roaches in the room and the bathroom floor was so dirty doesn’t look like it’s been washed ever. I had to go purchase sandals just to shower. I had to take my belongings everyday because I was afraid of getting roaches. The smell of roaches was pretty strong around one room specifically. I won’t be staying here again."

"The staff were very professional and nice. The room was good size and everything was very clean."

"I arrived at 9:30pm and no one was at the front desk. After ringing the bell multiple times someone finally showed up. The property is in decent shape for a motel at this price point. Very basic amenities."