Apartments in Pala

"Beautiful relaxing hotel in back waters of Kerela. With great spa. Great staff too And fantastic sunsets. Would recommend for relaxing time. "

"The staff were very helpful and competent "

"It was an amazing stay"

"Property should not advertise on Expedia. Had no record of our reservation and did not have one of the rooms we requested. Were not prepared for our stay at all. Adjusted by providing an extra room. None of them had toiletries and none of the TVs worked. One room was in back of hotel where people were burning trash and could smell in room. Would have given even lower rating but they did try and make things right but it just is an incompetent way of running a service oriented business by making the customer ask for everything. Just stop advertising on Expedia and any other site dont have access to see what people are reserving."

"Overall a good property to enjoy a quiet retreat"

"The staff here is just amazing! Always warm, smiling and friendly. Kudos to the mangement and staff for making the resort so welcoming and we get the sense that the staff is also very happy to be there and provide the best service I have experienced worldwide!"

"Spa treatment was great. Excursions could be better coordinated during the rainy season. I’m sure the excursions are better during the dry season. "

"Outstanding service. "

"Not what I expected"