Pakala Beach Tours and Activities

Peaceful We checked in to a room, extended to another night since it was raining, instead of trying to accommodate in staying into that room until the next room was ready. I had to check out wait while it was pouring rain. The assistant was Vanessa, did not tell me there was a refrigerator where I could store the food we had already purchased, which I did inform her we had food. All she said that she could put that request in and that the room should be ready by 4p,. Check out from the other room was 11am. Room was ready by 2pm . So for 3 hours it was pouring and everything packed. The next day electricity goes out for one hour, while making breakfast, no back up generator. Again, check out 11am. NO SERVICE RECOVERY FOR THE DAY BEFORE AND DAY OF CHECK OUT FOR PIWER OUTAGE!. Same person, Vanessa, requested to at least check out by 12p. Which i thought was reasonable, being i did not say how I was Accommodated for the previous day. She says that the room has someone that needs to be checked in , so if I could be checked out ASAP. I was out by 1130p. As much as this area on the island can be so beautiful, and they have renovated from 10 years ago. Service has diminished for the amount you pay. The last time we had breakfast, and a upgraded room, since they did not have the room available at that time. What happened to Kama'aina and Aloha! It's too bad for such a beautiful place

I’m so glad we chose to stay at the Kauaʻi Inn. With its rich history and old-Hawaiʻi charm, it gave us a much more authentic Hawaiian experience than staying at one of the big-name hotels. The location was perfect and close to everything we wanted to see and do. Most importantly, the staff were absolutely wonderful and made us feel so welcomed. We unexpectedly had to extend our stay by two nights because of the hurricane, and Phil went above and beyond to help us and accommodate the changes. We’re so grateful for his kindness and hospitality during an already stressful situation. Thank you, Kauaʻi Inn, for making our stay so special. 🌺 We would absolutely recommend this place to anyone looking for a genuine, welcoming, and historic Kauaʻi experience!

everything was perfect instead of there was no AC IN ROOM