Paia Holidays from NZ$1,562

The staff at this property is amazing which makes for a superb stay. I hope to be back again.

No complaints about the room and resort but definitely an issue with service and staff. Had dinner there a couple of times and we had to wait around for a while to get served. We had to go find someone to help take our orders.

This is a hidden gem . So relaxed and yet accomodating to all that we need .staff are wonderful , food is made with love and nothing is too much trouble . Highly recommend

Stayed a few months ago and enjoyed it, so I stayed again and the staff remembered me and were lovely. Room was clean. They have laundry which is handy. No gym or pool. But JP’s Fitness gym is behind the hotel with a small supermarket, and Pinati’s is a short walk behind the hotel, with McDonald’s not too far. There’s a taxi stand a short walk behind the hotel as well which is handy.

Don’t read in to the negativity! It’s a picturesque location, with nice comfortable rooms and great aircon! The staff are lovely, the cocktails are good and the food offering is great (for Samoa). To save you the search, this hotel is no longer the Sheraton Samoa Beach resort. It changed hands in Dec 2025. But don’t let that deter you. We stayed at 3 separate hotels between the two main islands (including the actual Sheraton) and this was easily our favourite. The only thing I will say is it could use a little more TLC around the grounds for minor things like gardens, but they seemed to be working on this while we were there. Please taper your expectations for these types of destinations! Small island nations have may have big hearts, but they don’t have big budgets. Don’t expect to find a fancy Bali resort here! All in all, we loved our stay! Thanks team