The staff were very helpful and accommodating as I needed to arrive later than advertised - efforts were made to communicate with me which was greatly appreciated. The bedding and bathroom were clean enough, but the building was a bit seedy, and room was smelly with old carpets and an alarmingly cracked ceiling. On first telephone discussion I had in advance, I was told only continental breakfast was available and included, but on the morning of my stay I was told my tarriff did not include breakfast at all, so information was inconsistent and could be made clearer one way or the other, plus I noticed full breakfast was available - but clearly not for me, so I had the added expense of finding and purchasing breakfast as an extra in the City Centre which I had not been expecting so disappointing.