Looks lovely from pics but definitely some rooms dated and rude receptionist! I was given the ‘red room’ which felt like walking in a time warp from the 70’s! The carpet was filthy and had not been cleaned, dreadful lumpy bed, broken lock on bathroom door, hair in bath, and safe not working. When I called reception and politely explained and asked to speak to a manager the receptionist said twice they were fully booked and that she did not like the ‘tone of MY voice! Again I politely asked to speak to manager. Manager Gemma came and sorted the problem out, and offered me a choice of two rooms and was apologised for the member of staff. Thank you Gemma for your kindness however I will not be staying there again ever.