2 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews of Madeline Hotel & Residences, Auberge Resorts Collection

5 out of 5
Madeline Hotel & Residences, Auberge Resorts Collection
568 Mountain Village Blvd, Telluride, CO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 567 out of 718 reviews" "
Rating 8 - Good. 95 out of 718 reviews" "
Rating 6 - Okay. 38 out of 718 reviews" "
Rating 4 - Poor. 10 out of 718 reviews" "
Rating 2 - Terrible. 8 out of 718 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher William, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
The service is simply incredible... Best in class.
Stayed 3 nights in Feb 2024

10/10 Excellent

Skyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is impeccable. Rooms are super clean and comfortable. (Especially the deep bath tub.) Restaurant on-site is delicious and classy atmosphere!
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but the tv did not work!
Stayed 3 nights in Oct 2023

10/10 Excellent

Kellen

Stayed 1 night in Oct 2023

4/10 Poor

gregory

Fire strobe started going off first night and made it hard to sleep for entire stay, they never fixed it
Stayed 2 nights in Sep 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Edwin

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience here. I came with my family for a night and we were blown away with the service. We’ll be back soon!
Stayed 1 night in Sep 2023

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Absolutely amazing experience.
Stayed 1 night in Sep 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Brenna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stunning resort with beautiful views
Stayed 3 nights in Sep 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Tim, Bella Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
INCREDIBLE service from the staff. Spa was fantastic. Clean and nice rooms with lots of small touches that are above and beyond a regular hotel.
Stayed 4 nights in Jul 2023

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Top notch hotel with wonderful service and beautiful hotel. Restaurants were very good as well.
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location. It has a fabulous view of the mountains. The service is definitely 5 star. A phone call to the front desk solved a couple of very minor problems immediately. We highly recommend the property.
Stayed 3 nights in Jul 2023

10/10 Excellent

Amy

Stayed 2 nights in Jun 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience - 5 star resort that is worthy of all 5 stars. Loved every minute.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mary J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Friendly and timely service, good food. Convenient to gondola.
Stayed 5 nights in Jun 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Will Be Back!
What a fabulous resort! We were at Hotel Telluride the first leg of our stay, and The Madeline was such an upgrade in every way. The shower was dreamy, with the perfect water pressure. The rooms were beautifully appointed, and the staff was beyond exceptional. We will be back!
Stayed 3 nights in Jun 2023

10/10 Excellent

Academy Roofing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

David

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel was quiet and convenient to the lift which takes you to town. I did not like the parking situation, however. If you valet, it's $50/day. If you don't valet, you need to purchase a parking sticker each day for $35 and put it on your dashboard or you will get a ticket. For pete's sake, if I'm staying for 5 days, the hotel should just provide a sticker or something valid for 5 days.
Stayed 4 nights in May 2023

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful property with outstanding service.
Stayed 4 nights in Mar 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The service at the Madeline was above and beyond. The best I have had at any hotel I have stayed. This was our second visit and they went out of their way to welcome us back with a complimentary desert and bottle of wine in our room. Housekeeping was amazing and on top of it every day. Very responsive to all our requests. Available drinking water in room, in lobby, portable water to take with skiing. Small backpack to use while there to carry water when Skiing. Lobby was awesome to hang-out to eat small meals and play pool. Love this hotel and location in Telluride. Can't wait to come back for another visit. Thank you for a wonderful stay and high level of service.
Stayed 5 nights in Mar 2023

10/10 Excellent

Michael, Ozark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service provided by every member of the hotel staff (front desk, bellmen, concierge and housekeeping) was top notch. The ski valet was incredibly convenient and provided excellent customer service as well. The property was beautiful and the surroundings are stunning. The gondola from Mountain Village down to Telluride is easy, free and an amazing view. I highly recommend treating yourself to this superb lodging experience.
Stayed 8 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip. Good service and loved the hotel and its restaurants
Stayed 2 nights in Feb 2023

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best in Telluride
Just SUCH a relaxing time, great location. We have been to Telluride 5-6 times and always prefer Madeline. Food is awesome, housekeeping is excellent. Obviously an impeccably run hotel.
Stayed 6 nights in Jan 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stay here every year. It is expensive but soo worth it. You cannot beat it. Everything is near you and their amenities are top notch.

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing stay!

10/10 Excellent

Jenny, West Lake Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities
12th Christmas at Madeline and excellent in every regard. Already booked for next year!!! Thx Madeline and keep up the good work.

8/10 Good

Vitaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful property that we fully enjoyed. Some things can be improved, like firness center, more space for sauna and steam room, amenities in the bathroom's showers
Stayed 5 nights in Dec 2022

10/10 Excellent

Dennis Westford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was professional, attentive, friendly and very efficient! Billie was especially helpful!

10/10 Excellent

Majid

10/10 Excellent

Peewee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience, all the staff was very nice and helpful. The room was clean, really beautiful interior design, staff cleans room twice a day and leaves small goodies every day for us to use.. this hotel is one of the best place I’ve ever stayed.. they are top notch, they always follow up if we need anything, like example we were trying to get a morning class for ski, Caroline offered to check in the morning to see if they can get us in hoping someone would cancel.. and she did follow through and called me to me know that morning class was full bur can get us in the afternoon class..I was impressed with them.. to name a few, Charlene, Taylor and the rest of the staff thank you so much for making our honeymoon a one in a lifetime experience!!! We will definitely come back!
Stayed 5 nights in Dec 2022

10/10 Excellent

Dale

Stayed 2 nights in Sep 2022

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Aug 2022

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in a very scenic mountain. Tom T Oakwood, GA
Stayed 2 nights in Aug 2022

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Telluride Perfection
Wow! We absolutely loved everything about this hotel. It was in a great location. The restaurant, Black Iron was beautiful and delicious. The Timber Room was a great place to relax and have drinks and apps. The service was impeccable. All staff went above and beyond to make your stay nice. Most remembered your name!
Stayed 5 nights in Aug 2022

2/10 Terrible

Scott

Stayed 1 night in Aug 2022

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing! The staff is even better. Everyone was friendly and incredibly helpful!! It was a pleasure to stay there!!
Stayed 3 nights in Jul 2022

10/10 Excellent

Ken

Stayed 2 nights in Jul 2022

10/10 Excellent

Joshua

Liked: Property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Jessika

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and room. Good location. The hotel needs to get a real first aid kit. You would think being next to mountain biking and skiing they would be better equipped. I fell mountain biking and was given 3 alcohol pads and 2 bandaids that were obviously not going to work. Also the valet misplaced my keys. They called me at 10pm to ask me if I had my keys… it was nice of them to comp the valet due to inconvenience, but … first time this has ever happened to me.
Stayed 3 nights in Jun 2022

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was Amazing
Stayed 1 night in May 2022

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful.
Stayed 2 nights in Dec 2019

10/10 Excellent

Miranda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly.
Stayed 3 nights in Mar 2022

10/10 Excellent

Alana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Property
Stayed 5 nights in Mar 2022

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

christopher j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super greetings!
The front desk offered champagne and hot chocolate to us when we walked in. And our 2 children were offered complimentary small stuffed animals. Service is always above and beyond.
Stayed 3 nights in Jan 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The best service ever
Stayed 1 night in Jan 2022