Best Western Ottumwa Inn & Suites

3.0 star property
Travelers can enjoy the indoor pool at this welcoming retreat or explore the area on complimentary bikes before starting the day with a hearty breakfast.

Choose dates to view prices

Best Western Ottumwa Inn & Suites creates a family-friendly atmosphere with its indoor swimming pool and playground. Guests appreciate the free breakfast to start their day, along with convenient in-room WiFi and bicycle rentals for local exploration.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$153
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

Mini 2 Queen Bed Flat Screen Television Microwave Refrigerator Working Desk Coffee Maker Non Smoking

  • Sleeps 4

King Room with Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Microwave And Mini-Refrigerator, Coffee Maker, Telephone

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Accessible Standard King Room Non-Smoking

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Ottumwa is home to Best Western Ottumwa Inn & Suites. Don't miss out on a visit to Southern Iowa Fair. Spend some time exploring the area's activities, including golfing. Visit our Ottumwa travel guide
Map
2813 N Court Street, Ottumwa, IA, 52501

What's nearby

  • View over Dubuque city with Mississippi River
    Bridge View Center
    6 min drive - 6.6 km
  • Iowa Heartland History Connection
    3 min drive - 2.4 km
  • Quincy Place Mall
    7 min drive - 8.3 km
  • William Penn University
    31 min drive - 51.5 km
  • Southern Iowa Fair
    31 min drive - 51.6 km

Getting around

  • Ottumwa Station
    4 min drive

Restaurants

  • Casey's General Store
    6 min drive
  • McDonald's
    17 min walk
  • Graham's Dairy Freeze
    4 min drive
  • Cerro Grande Meats and Market
    5 min drive
  • Sonic Drive-In
    4 min drive

About this property

Best Western Ottumwa Inn & Suites

Property highlights
Consider a stay at Best Western Ottumwa Inn & Suites and take advantage of free full breakfast, dry cleaning/laundry services and a health club. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also enjoy perks such as:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • Smoke-free property, a front desk safe and a vending machine
  • A 24-hour front desk, coffee/tea in reception and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 61 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 42-inch flat-screen TVs with premium channels
  • Fridges, microwaves and free infant beds

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hotel Ottumwa
Fairfield Inn Marriott Ottumwa
Fairfield Inn Ottumwa
Lexington Inn Ottumwa
Lexington Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn & Suites Ottumwa Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn Ottumwa
Lexington Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn & Suites Ottumwa Ottumwa

Frequently asked questions

Does Best Western Ottumwa Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 10:00 AM.

How much does it cost to stay at Best Western Ottumwa Inn & Suites?

As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Ottumwa Inn & Suites on 1 Apr 2026 start from NZ$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Ottumwa Inn & Suites pet-friendly?

Yes, Best Western Ottumwa Inn & Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per day.

How much is parking at Best Western Ottumwa Inn & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Ottumwa Inn & Suites?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Ottumwa Inn & Suites?

Checkout is at 11 AM.

Where is Best Western Ottumwa Inn & Suites located?

Situated in Ottumwa, this hotel is 27.1 mi (43.7 km) from Southern Iowa Fair.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Ottumwa Inn & Suites Reviews

7.0

Good

7.2

Cleanliness

7.8

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 183 out of 673 reviews
Rating 8 - Good. 190 out of 673 reviews
Rating 6 - Okay. 115 out of 673 reviews
Rating 4 - Poor. 85 out of 673 reviews
Rating 2 - Terrible. 100 out of 673 reviews

Reviews

Verified

4/10 Poor

Sara

Liked: Cleanliness, staff & service
This is not a family friendly hotel. Nothing but men and their poor use of an “inside voice”, beer and smoking directly outside the front entrance. The pool water was murky, the room was ice cold walking into it because the heat wasn’t turned on. The bathroom stayed freezing because of the inch gap surrounding the ceiling light, enough to where you could feel the air transfer. The toilet listed to the side when you sat down, the exhaust fan was dirty and Very loud and you couldn’t the light on without it. The security chain was broken on our door as well. Our neighbor kept his Tv volume on max until 230am. I knocked on his door, he didn’t answer. Then the night clerk called him for me, he didn’t answer, it wasn’t until the clerk knocked on the door himself, did the TV stay off. Finally, at 530am someone auto started their diesel truck which was parked below our second floor window and I woke in a panic to our room smelling Very strongly of exhaust fumes. I scrambled to turn off the heat and stop the fumes coming in, only to find out the window was so poorly seal the fumes were still leaking in. We packed up and checked out by 6am. With all that said, the room and property were clean, the beds were comfortable enough, the staff were polite, professional and efficient with checkin and handling my night time issue But, I still wouldn’t recommend staying there unless you are a single male, with a truck.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice hotel. Breakfast was decent. Hot and cold options. Friendly staff. It was a bit noisy though. A lot of doors slamming etc all hours of the night. Overall enjoyable stay.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Tanley

Rooms not clean. Spoiled milk in fridge. Never stay again
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

John

Food was terrible and room was dirty.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
It was clean just had a weird smell.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, everyone was very curtious. We enjoyed our stay.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff was very friendly and attentive. I would suggest that the hotel take off the plastic covering on the mattress of the sofa sleeper because it made loud noises every time you moved. None of us slept much because of it.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, property conditions & facilities
Helpful staff, quiet clean room. Yummy waffles. And good coffee
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paige

The entire experience was a good one. Thank you!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service
Just a trip to visit family.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Room was clean. Staff was friendly and welcoming.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Cassie

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was not very clean. Yucky stuff on the floor and wall next to bed. Bedding had holes and was stained. Room smelled like cigarette smoke. Person who checked us in was nice. The breakfast was nice!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cheryl

Liked: Staff & service, amenities
There was what looked like mold on the wall by the tub. The plug beside the bed did not work.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

The internet wasn’t the greatest. I couldn’t look certain things up until I got outside of hotel. For breakfast the sausage and gravy was on but the eggs were not good. There needs to be homemade not store bought frozen . Everything else was good
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Edidth

Liked: Amenities
Room was okay, had a strong odor upon entering and looks like the room had not been vacuumed
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Dora

Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived the Lady at the front desk was really nice. She did complain to us about the Hotel and how horrible the pay was and how limited they are with staff. They only have one lady that does the cleaning and pretty much 3 other workers running this place. Breakfast was extremely limited. Pretty much you had your choice of cereal, orange juice, bagels and coffee. Once we went to the room, there was a weird smell in the hallway and in the room. Cleanliness is definitely not a thing for them. There was hair in the bathroom, socks hanging in the closet, urine in the toilet, bathtub looked like it had not been scrubbed ever it was just horrible. We had to go buy flip flops just to shower. Parking was okay.
Tub
Hair and dirt in the bathroom floor
Light Out
The sink
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service
Good stay in a safe clean hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nancy

Liked: Amenities
It was a very nice place. For the price we got much more than we were expecting.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating! Room was clean. No complaints from me!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and I felt like I was valued in picking the Best Western for my stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It turned out to be very quiet even though there were two or three bus loads of teenagers on a sports related trip. It is just across the street from two very nice eating establishments.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Lexis

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Kristine

Disliked: Staff & service

How to not get repeat customers

Hotel pool shut down but wasn't told untill check in. Lost 50 dollar deposit, staff said a sheet had a small blue and red dot on it. I feel that was completely made up. I think I should have at least my deposit refunded, because it was a bad experience from the check in
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Checks all the boxes

Clean and quiet room. Staff was friendly and helpful. Would stay here again.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Donna

Liked: Staff & service
Front manager was great. Upset customer in front of me checking in. She kept her calm and tried her best to make things better (not right, better) for the customer who had used a 3rd party booking site to book. Super friendly with the customer and me. Very professional. Room was ok. Smelled like popcorn. Not bad, just not what I want to smell. Bathtub was dirty. Shower curtain had stains on it. Tub corners had dirt. And hair above the shower rod. Bed was comfy.
Stayed 1 night in Aug 2025