Hi Aliyah,Thank you for your review, we hope to see you again soon for another enjoyable stay!

Hi Karen,Thank you for your review, we hope to see you again soon for another enjoyable stay!

Hi Cheska,We are so glad you enjoyed your stay with us! We are sorry to hear you did not see the renovation warning on Expedia's partner site for our property. We hope to see you again once our pool area is re-opened and modernized.

Hi Suyen,We are sorry to hear the commotion and many other factors did not allow you to have a fully enjoyable stay while you were here. We are happy to hear that your room was spacious and clean. We hope upon your next visit, your stay will be more quiet and pleasant!

Hi Jason,We are glad to hear that our wonderful team made your stay even more enjoyable! We hope to see you again soon!

Hi Tom,We are sad to hear you did not have a comfortable stay with us! We are currently undergoing renovations and updating the whole building. As for breakfast, options are available daily starting at 6am at a cost, as Hilton Garden Inns do not have complimentary breakfast as a brand standard. We hope to see you again soon!

Hello! We are so happy to hear that you enjoyed your stay and hope to see you for your next trip to Ottawa!

Hello! We are so happy to hear that our staff's friendliness made your stay all the more enjoyable. We hope to see you for your next trip to Ottawa!

Hi Harold! We are so happy to hear that you enjoyed the cleanliness we pride ourselves with and in turn your stay. We hope to see you for your next trip to Ottawa!

Hi Leonard,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely value your patronage and regret that your experience at our hotel resulted in you being unhappy. I am sorry to hear that your room was very warm. Our rooms are typically warmer in the spring and fall during season changes. Our best option to keep the rooms cooler is to completely turn the thermostat off so that no warm air can run through, and we have fans available to help circulate. I am happy to hear that they were able to do this for you! We were aware of our pool undergoing renovations and made sure to inform our third-party partners as such to inform guests that had booked with them. We are sorry our team did not inform you sooner that you may have been able to use our neighbouring hotels pool. We hope you decide to stay with us again soon so we can make your next visit better and brighter.

Hi Christina,Thank you for your review, we are glad to see you enjoyed your stay! We hope to see you again soon.

Hi Dave,We are glad you enjoyed your stay with us during your travels! We hope to see you again soon!

Hi Caroline,Thank you for letting us know about the smell of cigarettes in your room. We have brought this information to the attention of our housekeeping manager. Rest assured this is not our standard and we will be investigating the cause of the smell during your stay. We are glad to hear that our team offered a solution for you during your stay. We hope to see you upon your next trip to Ottawa for a fully enjoyable stay!

Hello& thank you for your feedback! I am sorry to hear that your room was very warm. Our rooms are typically warmer in the spring and fall during season changes. Our best option to keep the rooms cooler is to completely turn the thermostat off so that no warm air can run through the vents, and we have fans available to help circulate. I hope our front desk team was notified and able to do this for you! to make your stay more comfortable. I thank you again and we hope to see you for your next trip to Ottawa for a fully enjoyable stay!

Hi Mason,We are sad to see you stay was not as pleasant as it could have been. Our guest's satisfaction is at the top of our priorities, and we would like to hear more on how we can improve for your next visit to Ottawa and fully enjoyable stay.

Hi Jack, thank you for your review! we are glad you enjoyed your stay with us.

Hello! We are so happy to hear that you enjoyed your stay and hope to see you for your next trip to Ottawa!

Hello! We are so happy to hear that you enjoyed your stay with us. We are sorry to hear that our shuttle does not have the accessibility you needed to be helpful for you when traveling to the airport. We hope to see you for your next trip to Ottawa!

Hello! We are so happy to hear that you enjoyed your stay and hope to see you for your next trip to Ottawa!

Hello! We are so happy to hear that you enjoyed your stay, and it made your travel experience more enjoyable. We hope to see you for your next trip to Ottawa!

Thank you for your review, Judith! We are so glad you enjoyed your stay with us, and we hope to see you again soon.

Hello! We are so happy to hear that you enjoyed your stay and hope to see you for your next trip to Ottawa!

Hi Mark,We are glad you enjoyed your stay with us! We hope to see you again soon.

Hi Emily,We are so glad you enjoyed your stay with us! We hope to see you again soon.

Hi Catherine,Thank you for your review, we are glad to see you enjoyed your stay! We hope to see you again soon.

Hello! We are so happy to hear that you enjoy your stays with us, and we hope to see you for many more visits in the years to come!

Hi Sam, We are so happy to hear that you enjoyed your stay and our extra spacious rooms! We hope to see you for your next trip to Ottawa!

Hi Tammy,We are so happy to hear that you enjoyed your stay and were able to make a trip to the casino while you were here! We hope to see you for your next trip to Ottawa!

Thank you for your feedback, Ranim. I am so sorry to hear of your recent experience at our hotel. I can assure you that this is not our standard behaviour. We do hope to see you again for a fully enjoyable stay and welcome any additional feedback you may have on this situation.

Hello! We are so happy to hear that you enjoyed your stay and hope to see you for your next trip to Ottawa!

Hello Christy! We are so happy to hear that our staff was as friendly as we know them to be during your stay! We hope to see you for your next trip to Ottawa!

Hi Justine,We are so happy to hear that you enjoyed your stay, especially our large hotel rooms! We hope to see you for your next trip to Ottawa!

Hello! We are so happy to hear that you enjoyed your stay and hope to see you for your next trip to Ottawa!

Hi!We are glad you enjoyed your stay with us! We hope to see you again soon!

Hi Noah,We are so glad you enjoyed your stay with us! We hope to see you again soon!

Hi Jayne,We are so glad you enjoyed your stay with us! Thank you for your kind words, we hope to see you again soon or another excellent stay!

Hi Douglas,Thank you for your kind words! We are so glad you enjoyed your stay with us and hope to see you again soon!

Hi Adam,Thank you for your review. Unfortunately, our pool is currently under renovation and unavailable for guest use. We understand that this may be disappointing but would love for you to comeback once the renovations are complete to enjoy a fully relaxing stay with the pool available during the open hours of 7:30am-10pm.

Hi Faiyaz,We are glad you enjoyed your stay with us and hope to see you again soon!

Hi Mohammad,We are glad to see you enjoyed your stay with us! we hope to see you again soon!

Hi Jennifer,We are glad to see you enjoyed your stay with us! we hope to see you again soon!

We are glad you enjoyed your stay! We hope to see you again soon!

Hi Judy,We are so glad you have enjoyed your stays with us, and we look forward to hosting you again soon!

Hello! We are so happy to hear that you enjoyed your stay and hope to see you for your next trip to Ottawa!

Hello! We are so happy to hear that you enjoyed your stay and hope to see you for your next trip to Ottawa!

Hi Brent,We have planned for a renovation to update some of our décor, we are hopeful to go through a major renovation in the coming years. As you could imagine, it is a large project for a 325-room hotel.

Hi Erin,We are so glad our team was able to have you enjoy our neighbouring hotels pool during your stay! We hope you visit again soon..

Hello! We are so happy to hear that you enjoyed your stay and hope to see you for your next trip to Ottawa!

Hi Theresa,We are sorry to hear that our staff was not friendly at check-in, and this has been referred to our Front Office management team to discuss with our Front Desk team. Please be advised this is not the standard of customer service we strive for and if there is anything you would like to discuss with the Front Office manager please do not hesitate to reach out to us!

Hi Janice,We are so sorry we did not meet your expectations, please let us know if there was anything we could do to make your stay better and brighter for your next visit to Ottawa.