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"very welcoming service, accomodating to pets, and great restaurant menu"

"It's a nice traditional place, very well located in the old town. Very clean but not very modern, and with a shower-in-tub arrangement that was difficult to deal with and felt quite dangerous. Absolutely lovely breakfast room and excellent breakfast. Very good food and huge portions in the hotel restaurant. No English TV at all, not even CNN or BBC, so that was a disappointment, "

"Room cold Told to move car to back lot as it was in an electric one even though there are four spaces. No spot available at back so parked beside building. Next morning i see a non electric car parked in the space I was in. Told receptionist this at check out - she offered to reimburse €15 cost but did not know how to refund me. She spoke with her colleague who decided not to offer a refund as I had parked inside. I stated that there was no reason for me to move from my initial parking space and as such was being asked to pay for a parking space I had not got. He didn’t care. Avoid the hotel - hidden charges to park and use facilities - there was no mention of discount for hotels.com gold members either. "

"All good :)"

"We were visiting from the US and visiting Colditz Castle. This stop was wonderful with clean, quiet, comfortable accommodations. The water park is a big hit with the locals and visitors alike. Some of the best food we had on our trip. I'd definitely choose to stay again."