Ostermalm Hotels, Borlange

"The breakfast, staff and cleanliness were all exceptional!!"

"Really nice staff. Warm and friendly. "

"Every thing was good "

"Clean, friendly staff, nice lounge area"

"The room was very clean, the staff were all very helpful and polite. The star of the hotel was breakfast! What a delicious, healthy choice of food."

"Alltså det var helt generellt jättebra service fint hotell jätte najs frukost och en skön säng att sova på"

"I will not recommend this hotel for stay.. No services. Its under construction site with few room there . In booking they mentioned you will have TV set anr Brekfast included. But in real TV was not there in room. Breakfast is wrost. It was just one boil egg and 2 slice of brown bread packed in polythene bag keep in fridge in kitchen area. Dont know how many day it was there Also the bathroom shower is with horribly adjusted behind washrooms basin with door. Tou cant even stand properly for bath. I asked them to change the room which have tv. But they denied and ask me to stay there for 1 day and will shift to next room which have TV set. Next day they allot me room Where we have TV , but no remote control. So i asked hotel manager on call. He said he will come in 1 hrs to check if they have remote control somewhere and give it to me. But he didnt come or call .me to inform about it l. Lastly again worst thing. Latrin was not clean properly. Some one use that and keep that dirty. Cleaner and owner didnt even check before shifting me there. "

"This hotel is beautiful on the inside. Large and comfortable rooms with amazingly comfy beds that are reclining. Huge clean bathroom, tons of electric outlets in the room. The lobby and restaurant is also very stylish with plenty of space, yet gives a cozy atmosphere with lighting and a fireplace. The food at dinner was great, and there was a huge selection at breakfast. Something for everyone! They even have a games room for kids to play foozeball or Ping pong. We didn’t have time to check out the pool, but we will be back next year!"