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Reviews of Comfort Hotel RunWay

3.5 out of 5
Comfort Hotel RunWay
Hans Gaarders veg 27, Ullensaker

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1105 reviews" "
Rating 8 - Good. 360 out of 1105 reviews" "
Rating 6 - Okay. 75 out of 1105 reviews" "
Rating 4 - Poor. 25 out of 1105 reviews" "
Rating 2 - Terrible. 15 out of 1105 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keqin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Breakfast buffet is great. The transportation is a little bit pricey.
Stayed 1 night in Apr 2024
Response from Frida Andersson on 19 Apr 2024
Thank you for taking the time to share your experience at Comfort Hotel Runway. We are thrilled to see that you enjoyed your stay with us! We always strive to provide the best service to our guests and it's rewarding to see that we managed to meet your expectations. Your feedback is valuable to us and will be shared with our staff.We hope to welcome you back in the future and continue to exceed your expectations.Best Regards,Frida, Guest Service Manager

10/10 Excellent

Philip, Leonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing
Stayed 1 night in Apr 2024
Response from Frida Andersson on 8 Apr 2024
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsFrida, Guest Service Manager

10/10 Excellent

So Wan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good, reasonable price, airport shuttle route S44 takes around 10 minutes to get to hotel
Stayed 1 night in Apr 2024
Response from Frida Andersson on 8 Apr 2024
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsFrida, Guest Service Manager

10/10 Excellent

Deepali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus 44 is a 10 min ride to/from from the airport from 3am to 12am midnight hence very convenient door to door transport. The lady was there at the reception till 1am for a late check-in after I notified them in advance, Breakfast buffet was really good and lots of choices.
Stayed 1 night in Mar 2024
Response from Frida Andersson on 22 Mar 2024
We are thrilled to see that you enjoyed your stay at Comfort Hotel Runway! Your high score is a testament to the hard work and dedication our team puts into creating a memorable experience for our guests.We hope to see you again soon!Best wishes,Frida and the whole team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but perfectly adequate accommodation and price; this is a one night stop location. Breakfast was fantastic
Stayed 1 night in Mar 2024
Response from andrea lundegård on 9 Mar 2024
We are thrilled to see that you enjoyed your stay at Comfort Hotel Runway! Your high score is a testament to the hard work and dedication our team puts into creating a memorable experience for our guests.We hope to see you again soon!Best wishes,Andrea & team

10/10 Excellent

Sophia

Liked: Cleanliness
Nice morden clean and comfortable room. Good value for money!
Stayed 1 night in Mar 2024
Response from Frida Andersson on 4 Mar 2024
We are thrilled to see that you enjoyed your stay at Comfort Hotel Runway! Your high score is a testament to the hard work and dedication our team puts into creating a memorable experience for our guests.We hope to see you again soon!Best wishes,Frida and the whole team

8/10 Good

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, but the restaurant does not have dinner on the weekends. There aren't any places nearby to get food either.
Stayed 1 night in Feb 2024
Response from Frida Andersson on 4 Mar 2024
Hi Alyson,Thank you for taking the time to give us feedback. It is with your help that we can make the way forward in the right direction.We've just start with the dinner on the evening and will try it out and see what out guests think about it and we will develop it on the meantime.But right now we have pizza and lobbyshop food at the weekend, but you can always go to out neighbour hotel Clarion and order some food from The Social restaurant. Kind regards, Frida

8/10 Good

David

Liked: Staff & service, amenities
Clean smart hotel, friendly staff. Room compact but comfortable and quiet. Pleasant breakfast room and good options. Good WiFi. There was no hot water in my room, hence unable to shower. The hotel declined to offer me a partial refund, which disappointed me even though they admitted ‘this was not up to our usual standard’. There was also no black/breakfast tea at breakfast, only Earl Grey/green or fruit tea. No beverage facilities in room. I would use the hotel again.
Stayed 1 night in Feb 2024
Response from Frida Andersson on 29 Feb 2024
Thank you for taking the time to give us feedback. It is with your help that we can make the way forward in the right direction.Our staff is on hand every day to give our guests good experiences, so we are pleased to hear that you are generally satisfied with your stay.We review your feedback with the relevant department, so that we deliver what we need and a little more.We wish you a wonderful day!Kind regardsFrida & Team Comfort Runway

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Quite convenient to stay close to the airport for an early flight, comfortable bedroom and good breakfast but their restaurant is not open for dinner.
Stayed 1 night in Feb 2024
Response from Frida Andersson on 27 Feb 2024
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsFrida, Guest Service Manager

6/10 Okay

Roderick

Liked: Cleanliness
The dinner menu options were very limited; the pizza choice was a fairly limp single choice option. I did not take well to being woken twice during the evening by loud voices in the corridor at 12:30 am and again at 2:30 am, accompanied by someone banging on a bedroom door. Would be helpful for guests actively to be reminded to be quiet after say 10:30 pm at night.
Stayed 1 night in Feb 2024
Response from Frida Andersson on 22 Feb 2024
Thank you for taking the time to give us feedback.We want to give our guests a comfortable stay with a good night's sleep. With many guests and a lot going on in the house, noise can occur and we are therefore sorry for your experience. We will review your feedback with relevant departments so that we can look at what we can do to improve this in the future.We hope to see you again!Kind regardsFrida & Team Comfort Runway

10/10 Excellent

kevin

A very very pleasant surprise, most airport hotels are so stuffy and boring and business focused ☹️☹️ This was the exact opposite 👍 super friendly staff, no questions to dull to answer with a real smile 😊 great funky atmosphere…. Loved it, 🥰 so much I am going back next week, will stay there and not in the city centre! What more could I say 👍
Stayed 1 night in Feb 2024
Response from Frida Andersson on 12 Feb 2024
Thank you for taking the time to share your experience at Clarion Hotel Oslo Airport. We are thrilled to see that you enjoyed your stay with us! We always strive to provide the best service to our guests and it's rewarding to see that we managed to meet your expectations. Your feedback is valuable to us and will be shared with our staff.See you this week!Best Regards,Frida, Guest Service Manager

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl working the reception desk was very helpful and very kind
Stayed 1 night in Feb 2024
Response from Frida Andersson on 9 Feb 2024
Thank you SO much for taking the time to review our hotel! And of course for staying with us in the first place! This means the world to us all, and the fact that you share your thoughts with everyone warms our hotel hearts. Hope to see you again soon!Kind regardsFrida, Guest Service Manager

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024
Response from Frida Andersson on 9 Feb 2024
Thank you SO much for taking the time to review our hotel! And of course for staying with us in the first place! This means the world to us all, and the fact that you share your thoughts with everyone warms our hotel hearts. Hope to see you again soon!Kind regardsFrida, Guest Service Manager

10/10 Excellent

Jonathan

Travelled with partner
Liked: Amenities, property conditions & facilities
Guest room is very clean. Breakfast is good.
Stayed 1 night in Feb 2024
Response from Frida Andersson on 9 Feb 2024
Thank you SO much for taking the time to review our hotel! And of course for staying with us in the first place! This means the world to us all, and the fact that you share your thoughts with everyone warms our hotel hearts. Hope to see you again soon!Kind regardsFrida, Guest Service Manager

8/10 Good

Muhammad

Stayed 1 night in Jan 2024
Response from Frida Andersson on 22 Mar 2024
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsFrida, Guest Service Manager

10/10 Excellent

DARREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Jan 2024
Response from andrea lundegård on 25 Feb 2024
Thank you very much for your visit to Comfort Hotel Runway, and thank you for taking the time to give us feedback.Our staff is on hand every day to give our guests good experiences, so we are pleased to hear that you are happy with your stay.Welcome back on a later occasion!Kind regardsAndrea and Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Frida Andersson on 23 Jan 2024
Thank you SO much for taking the time to review our hotel! And of course for staying with us in the first place! This means the world to us all, and the fact that you share your thoughts with everyone warms our hotel hearts. Hope to see you again soon!Kind regardsFrida, Guest Service Manager

10/10 Excellent

Ana Margarida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room and very comfy bed. There was a shuttle service to the airport, very convenient. Easy to check in and out.
Stayed 1 night in Jan 2024
Response from Frida Andersson on 23 Jan 2024
We are thrilled to see that you enjoyed your stay at Comfort Hotel Runway! Your high score is a testament to the hard work and dedication our team puts into creating a memorable experience for our guests.We hope to see you again soon!Best wishes,Frida and the whole team

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Frida Andersson on 23 Jan 2024
Thank you for helping us to improve! We really appreciate your feedback. We hope to see you again soon, welcome back! Kind regards, Frida, Guest Service Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Straightforward, helpful service. Clean and functional rooms. Would stay again.
Stayed 1 night in Jan 2024
Response from Frida Andersson on 9 Jan 2024
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsFrida

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, simple and easy check and check out. Friendly staff. comfortable beds, and good breakfast with plenty to choose from.
Stayed 1 night in Dec 2023
Response from Frida Andersson on 9 Jan 2024
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsFrida

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service
Good Hotel. I just wish it was a little bit bigger and maybe had a little kitchen
Stayed 10 nights in Dec 2023
Response from andrea lundegård on 29 Dec 2023
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsAndrea

6/10 Okay

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner Buffet left something to be desired.
The weather was a bit nasty out. We were supposed to have a buffet dinner which we paid $30 USD a piece for. They had only a couple of options, no bread, no salad, no sweets. The options were really not that great, and i was really disappointed.
Stayed 1 night in Dec 2023
Response from andrea lundegård on 31 Jan 2024
Thank you very much for the visit and for taking the time to give us a review afterwards!It is very important for us to give our guests the best food experiences, and we are very sorry that your experience here with us didn’t meet yours -and ours expectations.Your feedback will be reviewed by the relevant departments, so that we can improve our level of service.We really value your feedback, thank you for giving us the chance to improve.We hope to see you again on another occasion.

10/10 Excellent

Shirley

Liked: Staff & service, amenities, property conditions & facilities
It was nice and comfortable, the staff were very polite and helpful.
Stayed 1 night in Dec 2023
Response from andrea lundegård on 19 Dec 2023
Thank you so much for choosing to stay with us during your visit to Gardermoen! And of course for posting such a lovely review. This truly means the world to us! Hope to see you again soon! Warm regards Andrea & team

8/10 Good

Eidur

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from andrea lundegård on 19 Dec 2023
Thank you very much for your visit to Comfort Hotel Runway, and thank you for taking the time to give us feedback.Our staff is on hand every day to give our guests good experiences, so we are pleased to hear that you are happy with your stay.Welcome back on a later occasion!Kind regardsAndrea and Team

10/10 Excellent

SIMEN

Stayed 1 night in Nov 2023
Response from andrea lundegård on 29 Dec 2023
Thank you so much for choosing to stay with us during your visit to Gardermoen! And of course for posting such a lovely review. This truly means the world to us! Hope to see you again soon! Warm regards Andrea

8/10 Good

Beth

Stayed 1 night in Dec 2023
Response from andrea lundegård on 29 Dec 2023
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsAndrea

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel breakfast I've had in years
Worth staying just for the breakfast
Stayed 1 night in Nov 2023
Response from andrea lundegård on 5 Dec 2023
Thank you so much for choosing to stay with us during your visit to Gardermoen! And of course for posting such a lovely review. This truly means the world to us! Hope to see you again soon! Warm regards Andrea & team

10/10 Excellent

Masaki

Stayed 1 night in Nov 2023
Response from andrea lundegård on 19 Dec 2023
Thank you very much for your visit to Comfort Hotel Runway, and thank you for taking the time to give us feedback.Our staff is on hand every day to give our guests good experiences, so we are pleased to hear that you are happy with your stay.Welcome back on a later occasion!Kind regardsAndrea and Team

10/10 Excellent

Ildar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near Oslo airport. Staff was very friendly and accommodating, especially night auditor - Ella and another girl working morning shift (sorry forgot to ask for name). Breakfast was delicious with many options. Felt very comfortable and relaxed the whole time. Clean room. Quite during nights and noone rushed me to check out at 12. Great hotel and overall experience! highly recommend!
Stayed 2 nights in Nov 2023
Response from andrea lundegård on 22 Nov 2023
Thank you SO much for taking the time to review our hotel! And of course for staying with us in the first place! This means the world to us all, and the fact that you share your thoughts with everyone warms our hotel hearts. Hope to see you again soon!Kind regardsAndrea

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport. Large shuttle bus to airport.
Stayed 1 night in Nov 2023
Response from andrea lundegård on 22 Nov 2023
Thank you so much for choosing to stay with us during your visit to Gardermoen! And of course for posting such a lovely review. This truly means the world to us! Hope to see you again soon! Warm regards Andrea

10/10 Excellent

Ron

Stayed 1 night in Nov 2023
Response from andrea lundegård on 22 Nov 2023
Thank you very much for your visit to Comfort Hotel Runway, and thank you for taking the time to give us feedback.Our staff is on hand every day to give our guests good experiences, so we are pleased to hear that you are happy with your stay.Welcome back on a later occasion!Kind regardsAndrea and Team

10/10 Excellent

Douglas

Liked: Property conditions & facilities
Clean an well maintained. Very convenient to the airport.
Stayed 1 night in Nov 2023
Response from andrea lundegård on 14 Nov 2023
Thank you so much for choosing to stay with us during your visit to Gardermoen! And of course for posting such a lovely review. This truly means the world to us! Hope to see you again soon! Warm regards Andrea & team

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked an overnight stay for airport departure the next day. We arrived way before posted check in time and the desk said they had a room ready. Great! Not crowded, quiet, handy shuttle. Restaurant at the Clarion pretty good.
Stayed 1 night in Nov 2023
Response from andrea lundegård on 9 Nov 2023
Thank you SO much for taking the time to review our hotel! And of course for staying with us in the first place! This means the world to us all, and the fact that you share your thoughts with everyone warms our hotel hearts. Hope to see you again soon!Kind regardsAndrea & team

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from andrea lundegård on 9 Nov 2023
Thank you very much for your visit to Comfort Hotel Runway, and thank you for taking the time to give us feedback.Our staff is on hand every day to give our guests good experiences, so we are pleased to hear that you are happy with your stay.Welcome back on a later occasion!Kind regardsAndrea and Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from andrea lundegård on 9 Nov 2023
Thank you very much for your visit to Comfort Hotel Runway, and thank you for taking the time to give us feedback.Our staff is on hand every day to give our guests good experiences, so we are pleased to hear that you are happy with your stay.Welcome back on a later occasion!Kind regardsAndrea and Team

10/10 Excellent

Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2023
Response from andrea lundegård on 2 Nov 2023
Thank you very much for your visit to Comfort Hotel Runway, and thank you for taking the time to give us feedback.Our staff is on hand every day to give our guests good experiences, so we are pleased to hear that you are happy with your stay.Welcome back on a later occasion!Kind regardsAndrea and Team

8/10 Good

Robert, Punta Gorda

Stayed 1 night in Oct 2023
Response from Frida Andersson on 2 Jan 2024
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsFrida

10/10 Excellent

Claudia

Stayed 1 night in Oct 2023
Response from Frida Andersson on 23 Oct 2023
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsFrida

10/10 Excellent

CRISTINA

Stayed 1 night in Oct 2023
Response from Frida Andersson on 2 Jan 2024
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsFrida

10/10 Excellent

Margarita

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Frida Andersson on 23 Oct 2023
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsFrida

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly quiet for an airport hotel. Did not hear the planes at all. Comfortable and clean enough but nothing special. The breakfast was adequate but not exceptional.
Stayed 1 night in Oct 2023
Response from Frida Andersson on 23 Oct 2023
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsFrida

8/10 Good

CRISTINA

Stayed 1 night in Oct 2023
Response from andrea lundegård on 2 Nov 2023
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsAndrea

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the most amazing hotel breakfast I have ever had. So many options especially for gluten / dairy free thank you so much.
Stayed 1 night in Oct 2023
Response from Frida Andersson on 11 Oct 2023
Thank you SO much for taking the time to review our hotel! And of course for staying with us in the first place! This means the world to us all, and the fact that you share your thoughts with everyone warms our hotel hearts. Hope to see you again soon!Kind regardsFrida

8/10 Good

Russell P.

Liked: Cleanliness, staff & service
Only one restaurant open in the evening.
Stayed 1 night in Oct 2023
Response from Frida Andersson on 11 Oct 2023
Thank you for helping us to improve! We really appreciate your feedback. We hope to see you again soon, welcome back! Kind regards, Frida

8/10 Good

AZIAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What I like most is the easy and frequent shuttle bus to the airport. I have no other negative comments.
Stayed 2 nights in Sep 2023
Response from Frida Andersson on 11 Oct 2023
Thank you SO much for taking the time to review our hotel! And of course for staying with us in the first place! This means the world to us all, and the fact that you share your thoughts with everyone warms our hotel hearts. Hope to see you again soon!Kind regardsFrida

10/10 Excellent

Edward

Travelled with partner
Liked: Amenities
Quick trip through Oslo.. Hotel was much better than expected. Breakfast was out of this world, really top notch!! Thank you
Stayed 1 night in Oct 2023
Response from Frida Andersson on 11 Oct 2023
Thank you SO much for taking the time to review our hotel! And of course for staying with us in the first place! This means the world to us all, and the fact that you share your thoughts with everyone warms our hotel hearts. Hope to see you again soon!Kind regardsFrida

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it, thank yoU!
I loved it! I enjoyed the breakfast, the beautiful back garden next to the runway, and even hit the gym for a short bit before checking out! it was a great stay, thank you so much. the only weird thing was that when I called the front desk to ask how to turn off the AC, the phone line was suuruuuuuuper bad. maybe it was just my phone (German SIM card) so it might not be a problem on yoru end.
Stayed 1 night in Sep 2023
Response from Frida Andersson on 11 Oct 2023
Thank you SO much for taking the time to review our hotel! And of course for staying with us in the first place! This means the world to us all, and the fact that you share your thoughts with everyone warms our hotel hearts. Hope to see you again soon!Kind regardsFrida

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Frida Andersson on 11 Oct 2023
Thank you for helping us to improve! We really appreciate your feedback. We hope to see you again soon, welcome back! Kind regards, Frida

10/10 Excellent

Charles, Plymouth

Stayed 2 nights in Sep 2023
Response from Frida Andersson on 23 Oct 2023
Thank you for your review! I am so glad you had a nice stay.We hope to see you again soon, welcome back!Kind regardsFrida