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"First off there was an adult cockroach in my room. The mattress was clearly old as it had way too much give and i could hear the springs when i sat on it. There was a little piece of toilet paper on the floor of the bathroom and long strands of hair on the back of the hair dryer. The worst part was that the whole stay, the room was in between 78 and 75 degrees. I thought that it was because on saturday it was almost 100 degrees so I didnt say anything. The day I checked out it was 60 degress outside and my room was still 75 degrees. Obviously something was wrong. When I checked out at the front desk they had a fan to cool them so I thought maybe the AC in the building was getting old or something. The past 3 times I have stayed here it was regular price. This time I went on hotels.com and got a deal. I assumed it was the same quality of room as before just at a discount as the original price it said was about what i usually pay. I feel like this was a bait and switch. The breakfast staff was wonderful as usual. Overall, a disappointing stay except for breakfast being the highlight."

"Very, very nice stay and experience."

"Stay was great. Nice, and clean"

"Very nice room and hotel, perfect for our pup. The location is also fantastic. "

"The hotel is clean and pet friendly. There is a $150 hold which I wasn't aware of, so I called the front desk from my room to ask about the charge on my credit card. The person said that I needed to come to the front desk. She was very condescending while explaining the charge. "

"Terrible. There was shaved hair in our sink. The sink was stopped up. Hair on the bed. Outlets did not work. Blood (yes blood) on the door. We spoke after our initial entry to the front desk person about our sink not working, and she could not care less. "

"Nice place. Great price."

"Room was clean. Area was safe and very quiet"

"The fitness area was clean and had plenty of equipment and space to utilize it. The atmosphere was nice and welcoming. Tish (check-in) was kind and helpful. Amy (also check in) was VERY helpful & went above & beyond. The restaurant however, was much less impressive. The food was adequate & portions fine both afternoons we dined there. The coffee is unimpressive to blech status. The cake topper however, was the dinner host’s response when asked about the menu item. I inquired about the Coho salmon entree. He had no clue what ‘coho’ meant and shrugged his shoulders. He even said, “huh, I have no clue” and meandered off with his messy hair & untucked shirt as if he’d just rolled out of bed. Maybe this is just Lawrence KS, since we’d never visited this town. Interesting first experience here. The rooms shower water pressure was minimal. 5 stars however for covered parking and close proximity to campus and Mass street. "