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Reviews of Springhill Suites By Marriott Orlando Altamonte Springs

2.5 out of 5
Springhill Suites By Marriott Orlando Altamonte Springs
205 W State Road 436, Altamonte Springs, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 908 reviews" "
Rating 8 - Good. 234 out of 908 reviews" "
Rating 6 - Okay. 68 out of 908 reviews" "
Rating 4 - Poor. 33 out of 908 reviews" "
Rating 2 - Terrible. 24 out of 908 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Bill

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Cristina R on 10 Apr 2024
Thank you for the positive feedback!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cristina R on 10 Apr 2024
Thank you for the positive feedback!

10/10 Excellent

Rondelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly.
Stayed 3 nights in Mar 2024
Response from Cristina R on 10 Apr 2024
Thank you for the positive feedback!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Cristina R on 10 Apr 2024
Thank you for the positive feedback!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the people very friendly and helpful! We loved the breakfast food and variety The rooms were very clean and big and loved having the sitting area It was nice having an indoor pool and jacuzzi! Christina and Mark were awesome!
Stayed 6 nights in Feb 2024
Response from Cristina R on 20 Feb 2024
Thank you for the positive feedback!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Late checkout is at 11:30am, only downside.
Stayed 1 night in Jan 2024
Response from Cristina R on 5 Feb 2024
Thank you for the feedback!

10/10 Excellent

Stan

Stayed 2 nights in Jan 2024
Response from Cristina R on 5 Feb 2024
Thank you for the positive feedback!

2/10 Terrible

william

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No hot water for shower before my party I was attending.
Stayed 1 night in Jan 2024
Response from Cristina R on 5 Feb 2024
We apologize for any inconvenience you experience during your stay.Thank you for staying with us and again we are sorry for any inconvenience this caused you.

10/10 Excellent

Luis, Miami

Stayed 5 nights in Jan 2024
Response from Cristina R on 5 Feb 2024
Thank you for the positive feedback!

8/10 Good

Theodore, Manchesterc

Travelled with partner
Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Cristina R on 5 Feb 2024
Thank you for the positive feedback!

6/10 Okay

Tina

Stayed 4 nights in Dec 2023
Response from Cristina R on 5 Feb 2024
Thank you for the feedback!

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!!
Stayed 3 nights in Dec 2023
Response from Cristina R on 5 Feb 2024
Thank you for the positive feedback!

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Cristina R on 5 Feb 2024
Thank you for the positive feedback!

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stat
Stay was fine but the downside was the was no storage for your clothes.
Stayed 4 nights in Dec 2023
Response from Cristina R on 5 Feb 2024
Thank you for the feedback!

10/10 Excellent

Courtney

Stayed 2 nights in Dec 2023
Response from Cristina R on 5 Feb 2024
Thank you for the positive feedback!

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice staff. Beds were a bit firm.
Stayed 2 nights in Dec 2023
Response from Cristina R on 5 Feb 2024
Thank you for the feedback

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! Very clean hotel and the staff is always friendly. This is my go to hotel when I visit Orlando.
Stayed 1 night in Dec 2023
Response from Cristina R on 5 Feb 2024
Thank you for the positive feedback!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cristina R on 5 Feb 2024
Thank you for the positive feedback!

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin friendly staff Don’t like the one ply toilet paper
Stayed 2 nights in Nov 2023

10/10 Excellent

Beau, Belleville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff person at check-in was very helpful, courteous and efficient. The property is very clean and well maintained. The bedroom, bathroom and all common areas were very clean. Breakfast was good. This is a perfect example of how to run a hotel. I would certainly stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very clean and great breakfast.
Stayed 5 nights in Nov 2023

10/10 Excellent

Yasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
was here for a music festival and the hotel staff was able to get us a room earlier than expected and they were so so kind! room was spotless and so comfy!
Stayed 1 night in Nov 2023

10/10 Excellent

Latesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent great stay very clean and nice. Great customer service
Stayed 1 night in Nov 2023
Response from Cristina R on 14 Nov 2023
Thank you for the positive feedback!

4/10 Poor

Rafael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had a mild smell of mold and felt stuffy. Also sheets were dirty in one of the bed. Brought it to the attention of the night time manager. After a long day and flight, it is unfortunate that what it is advertised it’s not what you actually paying for. Very disappointed with my night stay!!
Stayed 1 night in Oct 2023
Response from Cristina R on 1 Nov 2023
Thank you for the feedback, we will send to our management team to review.

10/10 Excellent

David

Stayed 2 nights in Oct 2023
Response from Cristina R on 14 Nov 2023
Thank you for the positive feedback!

10/10 Excellent

Joyce or Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells clean. Looks clean. Comfortable beds. Low price. Right off I 4 - close to Leu Garden area where we went to for an event. Indoor Pool and Hot tub to play or relax. Breakfast had a bit of something for everyone.
Stayed 1 night in Oct 2023
Response from Linda on 23 Oct 2023
Thank you so much for your 5* review. We are pleased that you chose our hotel for your stay and that our accommodations met all your needs. We look forward to seeing you again in the future!

10/10 Excellent

Astrid, Margate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable, clean and excellent staff.
Stayed 2 nights in Oct 2023
Response from Cristina R on 21 Oct 2023
Thank you for the positive feedback!

8/10 Good

David

Stayed 1 night in Oct 2023
Response from Cristina R on 14 Nov 2023
Thank you for the positive feedback!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Response from Cristina R. on 1 Nov 2023
Thank you for the positive feedback.

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as described
Stayed 1 night in Sep 2023
Response from Cristina R on 18 Oct 2023
Thank you for the positive feedback!

10/10 Excellent

ELIGIO, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good but I think they can improve the breakfast
Stayed 3 nights in Sep 2023
Response from Cristina R on 18 Oct 2023
Thank you for the feedback!

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Cristina R. on 18 Oct 2023
Thank you for staying with us!

10/10 Excellent

Luis, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Cristina R on 22 Sept 2023
Thank you for the positive feedback!

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, very clean, good smell and nice people in front desk and breakfast area
Stayed 1 night in Aug 2023
Response from Cristina R on 22 Sept 2023
Thank you for the positive feedback!

10/10 Excellent

Jocheved

Stayed 2 nights in Aug 2023
Response from Cristina R on 22 Sept 2023
Thank you for the positive feedback!

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing I loved it and I will be goin back it was nice in there
Stayed 1 night in Aug 2023
Response from Cristina R on 22 Sept 2023
Thank you for the positive feedback!

8/10 Good

Nasa

Travelled with family
Liked: Staff & service, amenities
Needs to change or clean carpet liked the pool and breakfast very good
Stayed 1 night in Aug 2023
Response from Cristina R on 23 Aug 2023
Thank you for the feedback!

8/10 Good

Lorraine

Travelled with family and small children, Travelled with partner
The property was clean, safe, and comfortable.
Stayed 3 nights in Aug 2023
Response from Cristina R on 17 Aug 2023
Dear Lorraine,On behalf of the entire hotel team, I want to thank you for sharing.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Marc and Gea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mark was super nice and accomodating. The weekend breakfast is great. You can't go wrong with there waffles 😋
Stayed 1 night in Aug 2023
Response from Cristina R on 13 Aug 2023
Thank you for the positive feedback and for staying with us!

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Cristina R on 10 Aug 2023
Thank you for staying with us! Thank you for the positive feedback.

8/10 Good

Brandon

Stayed 1 night in Jul 2023
Response from Cristina R on 22 Sept 2023
Thank you for the feedback!

10/10 Excellent

Carmen

Stayed 1 night in Jul 2023
Response from Cristina R on 23 Aug 2023
Thank you for the positive feedback!

10/10 Excellent

Mytheia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great.
Stayed 3 nights in Jul 2023
Response from Cristina R on 25 Jul 2023
Thank you for the positive feedback!

10/10 Excellent

Maria Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff,food and clean room
Staff are amazing! The room is clean and comfortable! Love the breakfast too.. and the pool omg we enjoyed our 2 nights of stay! Keep it up!
Stayed 2 nights in Jul 2023
Response from Omar on 13 Jul 2023
Thank you for your feedback!

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Front Office Manager on 7 Jul 2023
Thank you for your feedback!

10/10 Excellent

Trevesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite hotel
Excellent stay.
Stayed 3 nights in Jun 2023
Response from Omar on 22 Jun 2023
Thank you for your feedback!

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Overall, my stay did not exceed my hopes/expectations. I was actually shocked at some of the service I received for the amount of money paid. The environment itself was good and the condition of the hotel itself was excellent. Everything is up to date, but I was not thrilled with the cleanliness of the first room I was placed in and the second room I was moved into did not have working air and it was 90 degrees outside. The breakfast was decent and majority of the staff were friendly.
Stayed 4 nights in May 2023
Response from Cristina R on 30 May 2023
Thank you for the feedback!

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! Very clean and nice. Definitely a great visit for my family.
Stayed 1 night in May 2023
Response from Cristina R on 30 May 2023
Thank you for the positive feedback!

8/10 Good

Chiaohai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The staff are very helpful and friendly.
Stayed 7 nights in May 2023
Response from Cristina R on 30 May 2023
Thank you for the positive feedback!

10/10 Excellent

Bakkiam, Windermere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great restaurants nearby.
Stayed 1 night in Apr 2023
Response from Cristina R on 28 Apr 2023
Thank you for the positive feedback!