All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
liked convenience to airport and the handy breakfast
Ronald
Stayed 1 night in Mar 2024
Response from Carson S. on 12 Apr 2024
Dear Ronald,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
This was an amazing hotel with free breakfast a clean pool and totally spotless. I will be back again. Loved this hotel.
Yasmin
Stayed 5 nights in Apr 2024
Response from Carson S. on 11 Apr 2024
Dear Yasmin,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
Dear Francisco,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
I left 3 hrs after checking in bedbugs were crawling all over I had bites all over my body. I placed a couple of them in a cup and left them at the front desk with concierge. My daughter was so upset she called them and they said they reimbursed Expedia and I should get my money from them. My 8 months old grandchild ended up in the ER…
Catherine
Stayed 1 night in Apr 2024
Response from Carson S. on 8 Apr 2024
Dear Catherine,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for what you experienced at the property and we appreciate your feedback. We will be using your response to ensure quality guest satisfaction in the future.
Dear Douglas,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
Check in was easy. Linens were clean. The couch needed a good cleaning. Overall nice stay
Stephanie
Stayed 1 night in Mar 2024
Response from Carson S. on 2 Apr 2024
Dear Stephanie,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
8/10 Good
Jin
30 Mar 2024
It was good for 1 night sleep.
Jin
Stayed 1 night in Mar 2024
Response from Carson S. on 2 Apr 2024
Dear Jin,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
6/10 Okay
Dawn
Travelled with family
26 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property and hotel are well used and it shows. There was a moldy, mildewy smell to the facility.
Dawn
Stayed 1 night in Mar 2024
Response from Carson S. on 29 Mar 2024
Dear Dawn,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations in regard to your stay. We appreciate your feedback and will be using your response to ensure quality guest satisfaction in the future.
Dear Stephen,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
6/10 Okay
Daniel
Travelled with family and small children
19 Mar 2024
The staff was super nice and helpful, even when we got there at 1am, the gentleman at the desk at night was great. The room was OK. We couldn’t get comfortable in the beds, but I don’t think anything is wrong with the beds it could be us. Breakfast items were great.
Daniel
Stayed 4 nights in Mar 2024
Response from Carson S. on 22 Mar 2024
Dear Daniel,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
Several lightbulbs in the room were out making for a dark room and low light bathroom. The safe didn’t work and was told that none of them do anymore. The “advertised” breakfast was lame. Pretty sad for $200.
Sandra
Stayed 1 night in Mar 2024
Response from Carson S. on 11 Mar 2024
Dear Sandra,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations in regard to your stay with us. We will be using your response to ensure quality guest satisfaction in the future.
2/10 Terrible
Monique
Travelled with family
10 Mar 2024
This was a huge disappointment. The walls were paper thin and we listened all night to the people next door. Now the hotel was less than full and yet we were put side by side with the love couples. Happy for them but not pleasant for us. Would never stay here again. After screaming and moaning and more screaming it was a big disaster, we needed to be up at 4 a,m. Terrible
Monique
Stayed 1 night in Mar 2024
Response from Carson S. on 11 Mar 2024
Dear Monique,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations in regard to your stay with us. We will be using your response to ensure quality guest satisfaction in the future.
8/10 Good
James
10 Mar 2024
James
Stayed 1 night in Mar 2024
Response from Carson S. on 2 Apr 2024
Dear James,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
6/10 Okay
Scott
Travelled with partner
8 Mar 2024
Room was musty smelling, property was old and run down.
Scott
Stayed 1 night in Mar 2024
Response from Carson S. on 11 Mar 2024
Dear Scott,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations in regard to your stay with us. We will be using your response to ensure quality guest satisfaction in the future.
Dear Marilu,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
8/10 Good
Martina
4 Mar 2024
Liked: Cleanliness, staff & service
Martina
Stayed 4 nights in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Martina,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
The hotel had a smell to it, the property was in disrepair. Even the chairs at the pool had holes in them. Would never recommend staying here.
Allison
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Allison,Thank you for taking the time to review your stay with us. On behalf of the entire stay, I would like to apologize for failing to exceed your expectations and will be using your response to ensure quality guest satisfaction in the future.
6/10 Okay
Jessica
2 Mar 2024
Jessica
Stayed 1 night in Mar 2024
Response from Carson S. on 22 Mar 2024
Dear Jessica,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
Good location gentleman working the late shift need to know more about the area and stop being a smart ass not nice telling me they have a nice Indian restaurant and than say it’s called 7-11 smart ass wanted to strangle him
Manuel
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Manuel,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
Jocelyn at the dedkness delightful! Friendly. Easy check-in.
Robert
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Robert,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
2/10 Terrible
Jason
27 Feb 2024
Jason
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Jason,Thank you for taking the time to review your stay with us. On behalf of the entire stay, I would like to apologize for failing to exceed your expectations and will be using your response to ensure quality guest satisfaction in the future.
Dear David,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
6/10 Okay
Nick
18 Feb 2024
Disliked: Property conditions & facilities
Nick
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Nick,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
2/10 Terrible
Joseph F.
18 Feb 2024
Joseph F.
Stayed 1 night in Feb 2024
Response from Carson S. on 22 Mar 2024
Dear Joseph,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations. We will be using your response to ensure quality guest satisfaction in the future.
Dear Charles,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
6/10 Okay
Melissa
6 Feb 2024
Liked: Staff & service
Staff was friendly
Melissa
Stayed 1 night in Feb 2024
Response from Carson S. on 8 Feb 2024
Dear Melissa,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future
8/10 Good
Marie
5 Feb 2024
Liked: Cleanliness
Marie
Stayed 1 night in Jan 2024
Response from Carson S. on 8 Feb 2024
Dear Marie,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future
10/10 Excellent
Cynthia
Travelled with partner
27 Jan 2024
Liked: Cleanliness, staff & service, amenities
Front desk staff were very friendly and helpful.
Cynthia
Stayed 1 night in Jan 2024
Response from Carson S. on 1 Feb 2024
Dear Cynthia,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
Room was musty, dank and foul smelly. Generally in need of upkeep with interior paint work. Front desk staff unfriendly and in supportive.
Booked for 4 nights checked out after one night.
Theresa
Stayed 4 nights in Jan 2024
Response from Carson S. on 1 Feb 2024
Dear Theresa,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations. We will be using your response to ensure quality guest satisfaction in the future.
Dear Sheila,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
6/10 Okay
Roche Jezreel
17 Jan 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Roche Jezreel
Stayed 1 night in Jan 2024
Response from Carson S. on 15 Feb 2024
Dear Roche Jezreel,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
I woke up in middle of the night to roaches on my pillow. I don’t know how this hotel is still up and running. Traumatizing experience. Everything is old and sketchy looking. DO NOT recommend.
Gisel
Stayed 1 night in Jan 2024
Response from Carson S. on 1 Feb 2024
Dear Gisel,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations. We will use your response to ensure quality guest satisfaction in the future.
Dear Guerlens,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
6/10 Okay
Brenda
Travelled with group
12 Jan 2024
Disliked: Property conditions & facilities
Liked waffle house next door, 2 min walk. Hotel dated but clean enough.
Brenda
Stayed 1 night in Jan 2024
Response from Carson S. on 1 Feb 2024
Dear Brenda,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
Dear Janice,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
While very clean, some wear is showing. Bathtub tap could not be fully shut off and keycard entry was problematic. You needed two keys to ensure contact with room keycard reader. Maintenance arrived with in 5 minutes-impressive! Unfortunately both issues were not “quick fixes” and we were offered another room.
Would we stay here again? Absolutely!
Andrea
Stayed 2 nights in Jan 2024
Response from Carson S. on 1 Feb 2024
Dear Andrea,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
6/10 Okay
Tania
Travelled with family
7 Jan 2024
Our door didn’t lock during night, so I felt insecure about potential persons trying to enter to our room.
Tania
Stayed 1 night in Jan 2024
Response from Carson S. on 1 Feb 2024
Dear Tania,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations. We will use your response to ensure quality guest satisfaction in the future.
Dear Ricquelle,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
8/10 Good
Anthony
6 Jan 2024
Anthony
Stayed 1 night in Jan 2024
Response from Carson S. on 1 Feb 2024
Dear Anthony,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
10/10 Excellent
Velky
4 Jan 2024
Velky
Stayed 6 nights in Dec 2023
Response from Carson S. on 1 Feb 2024
Dear Velky,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
Dear Steve,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
10/10 Excellent
Victor
1 Jan 2024
Victor
Stayed 1 night in Dec 2023
Response from Carson S. on 1 Feb 2024
Dear Victor,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
8/10 Good
Patricia
Travelled with family and small children, Travelled with partner
Dear Patricia,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.
The room had an awful smell to it. Might have been the carpet.
Keonna
Stayed 1 night in Dec 2023
Response from Carson S. on 27 Dec 2023
Dear Keonna,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations in regard to your stay. We will be using your response to ensure quality guest satisfaction in the future.