Lobby sitting area

Reviews of Hampton Inn & Suites Orlando Intl Dr N

2.5 out of 5
Hampton Inn & Suites Orlando Intl Dr N
7448 North International Drive, Orlando, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1009 reviews" "
Rating 8 - Good. 246 out of 1009 reviews" "
Rating 6 - Okay. 61 out of 1009 reviews" "
Rating 4 - Poor. 23 out of 1009 reviews" "
Rating 2 - Terrible. 13 out of 1009 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Semab

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I booked the Studio Suite Two Queens and was very happy with the room. It was a spacious room and very clean. The breakfast selection was good as well. On the morning of checkout I asked the front desk if we were able to do late checkout and they had no problem with it and were nice.
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites International Dr N on 25 Mar 2024
Dear Semab,Thank you for your glowing review! We are extremely pleased to learn that you had a great stay and liked the rooms as well as the breakfast.We hope to have you back as our guest soon!

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites International Dr N on 25 Mar 2024
Dear Tim,We really appreciate you taking the time to rate our hotel. We look forward to seeing you again soon.Have a great day!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites International Dr N on 25 Mar 2024
Dear AshleyWe are very happy to hear you had an excellent stay at our hotel! We hope to have you back as our guest very soon.Have a great day!

10/10 Excellent

Natalie, Dearborn Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites International Dr N on 19 Mar 2024
Dear Natalie,We are so happy to hear you had a positive experience at our hotel!Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

10/10 Excellent

Harold, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites International Dr N on 15 Mar 2024
Dear Harold,We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guest like you. We hope to see you again soon!Have a great day!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, spacious, clean room!
Stayed 1 night in Mar 2024
Response from Hampton Inn and Suites International Dr N on 4 Mar 2024
Dear Steven,Thank you for the wonderful review and for taking the time to share your feedback. It means the world to us and to our entire team! We look forward to serving you again soon!

10/10 Excellent

Patrelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant went out of her way to have us accommodated for breakfast which was already finished when we arrived. Great service. The bed was also incredibly comfortable, and the hotel and room itself was clean.
Stayed 1 night in Feb 2024
Response from Hampton Inn and Suites International Dr N on 26 Feb 2024
Good morning,Thank you for the wonderful words and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark!Please let us know if there is anything we can assist you with. Enjoy your stay with us!

10/10 Excellent

Solange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall hotel was great
Stayed 2 nights in Feb 2024
Response from Hampton Inn and Suites International Dr N on 19 Feb 2024
Good morning Solange,Thank you for the wonderful review and for taking the time to share your feedback. It means the world to us and to our entire team! We look forward to serving you again soon!We hope you had a safe trip back home.Have a great day!

8/10 Good

Lissette

Stayed 1 night in Feb 2024
Response from Hampton Inn and Suites International Dr N on 21 Mar 2024
Dear Lissette,Thank you for your glowing review. We are very pleased to learn that you had a great stay.We hope to have you back as our guest very soon.!Have a good day!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tucked away nicely from bustle of International Drive. Clean room and spacious.
Stayed 1 night in Feb 2024
Response from Hampton Inn & Suites Orlando Intl Dr North on 17 Feb 2024
Dear Marck, Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! We look forward to serving you again soon! Have a great day! Hampton Inn & Suites International Dr N

4/10 Poor

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hampton Inn and Suites International Dr N on 2 Feb 2024
Good afternoon,We are very sorry to hear that we did not meet your expectations during your stay and apologize for any inconvenience you experienced during your stay with us. We hope you give us another opportunity to share a more positive experience with you soon.

8/10 Good

Robert Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service. When checking in to room and arriving in room. TV monitor had a Welcome Greeting on screen for us. Nice touch!
Stayed 2 nights in Jan 2024
Response from Hampton Inn and Suites International Dr N on 1 Feb 2024
Good morning,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! We look forward to serving you again soon!Have a great day!

6/10 Okay

Antonio Tellez

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Breakfast was good. A women that worked in the kitchen was very friendly and welcoming at breakfast time. Rooms were nice and smelled good. The hotel overall was nice and quiet. No complains.
Stayed 3 nights in Jan 2024
Response from Hampton Inn and Suites International Dr N on 24 Jan 2024
Good morning,We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guest like you. We hope to see you again soon!

8/10 Good

William

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Too close to I-4 highway noise
Stayed 1 night in Jan 2024
Response from Vanessa on 23 Jan 2024
Thank you for the wonderful review and for taking the time to share your feedback.We look forward to serving you again soon!

10/10 Excellent

Lakhwinder, South Ozone Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Hampton Inn and Suites at least three times a year. I and my family really enjoy and just love everything about the Hampton. It's like our home away from home. It's service with a smile. Ms. Anna is the best. She makes sure we are comfortable and always enjoy our stay. I can't say she takes care of any problems during our stay, because so far, we haven't encountered any problems at the Hampton. It is and will always be our Favorite hotel. Ms. Anna we will see you soon!
Stayed 15 nights in Dec 2023
Response from Vanessa on 23 Jan 2024
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! We look forward to serving you again soon!

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance is confusing. There is a small sign adjacent to a Dunkin Donut which is poor signage. That is the only thing I see that needs improvement.
Stayed 1 night in Jan 2024
Response from Vanessa on 23 Jan 2024
Thank you for the valuable review and for taking the time to share your feedback. We look forward to serving you again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Vanessa on 23 Jan 2024
Thank you for the wonderful review and for taking the time to share your feedback. We look forward to serving you again soon!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hampton Inn and Suites International Dr N on 9 Feb 2024
Dear Guest,We would like to thank you so much for staying with us and taking the time to leave us such a great review. We truly appreciate it! We hope the rest of your travels were wonderful, safe, and we can’t wait to have you stay with us again.Have a great day!

8/10 Good

imogene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in with staff was great, the gentleman was very hospitable. Breakfast was also great, would have appreciated a non-pork meat option; however, many other food options from which to choose were available. Would definitely lodge here again.
Stayed 1 night in Dec 2023
Response from Vanessa on 23 Jan 2024
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! We look forward to serving you again soon!

10/10 Excellent

Shannon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel exceeded my expectations!!! I am not one to write reviews, but when I do there has to be something pretty spectacular that happened for warrant me to do so, so here you go: - Arrived at the hotel- Greeted within 30 seconds or less by Vanessa, checked into our room, and advised that our room was made up for us, with clean bedding and they added extra towels per my reservation request and no feather pillows, lastly advised us about the morning breakfast hours. - Within minutes of arriving in our room, which we were bragging about to one another, I might add, because of how large it was Vanessa texted us to make sure that the room was up to our standards and to see if we needed anything! I mean, what hotel do you go to that does this today, not many, so I was impressed. - I texted Vanessa for soap, and within a minute or less we had a knock at the store, and we had soap, we truly were blown away by the service at this hotel. - Room was large, clean, bed was comfortable, couch was comfortable as well, your normal hotel bathroom, large bottles of body wash, shampoo, and conditioner, so you can leave yours at home!!! - Checkout- When we were checking out, it went just as smooth as checking in. I accidentally left my Sprite Zero on the counter, and we were all the way to our truck already and the sweetest lady(I wish I knew her name), came running out to our truck saying my name with my soda, I mean”way above and beyond customer service here”!!! - Highly recommended
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites International Dr N on 29 Dec 2023
I just wanted to take this time to personally thank you for filling out the survey for your recent visit to the Hampton Inn and Suites International Dr North . Your opinion is very important to us. We are constantly striving to make the best guest experiences and I truly thank you for filling out a survey. I will let the team know about their remarkable service that they provided. Again, thank you for your valuable time and we look forward to having another opportunity to be your choice of hotel on your next visit to Orlando.

10/10 Excellent

Sathish

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Hampton Inn and Suites International Dr N on 1 Feb 2024
Good morning,Thank you for your glowing review! We are extremely pleased to learn that you had a great stay!We hope to see you again soon.Have a great day!

10/10 Excellent

Muhand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel nice and clean .they have great service and quick. perfect for family ❤️❤️❤️❤️❤️
Stayed 2 nights in Dec 2023
Response from Hampton Inn and Suites International Dr N on 29 Dec 2023
I just wanted to take this time to personally thank you for filling out the survey for your recent visit to the Hampton Inn and Suites International Dr North. Your opinion is very important to us. We are constantly striving to make the best guest experiences and I truly thank you for your time and kindness. I will let the team know about the remarkable service they provided. Once again thank you for your valuable time and we look forward to having another opportunity to be your choice of hotel on your next visit to Orlando.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience
We had a great stay at Hampton Inn & Suites. Only stayed one night but the room was clean, beds comfortable, well equipped toiletries. Good breakfast, would stay here again.
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites International Dr N on 1 Feb 2024
Good morning,Thank you for your stellar rating and review!It truly means a lot to have our guest share their positive experiences. Our team has worked hard to ensure that all expectations of our guests are met. We’d love to welcome you back again next time when you visit the area!Have a great day!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Vanessa on 23 Jan 2024
Thank you for the wonderful review and for taking the time to share your feedback. We look forward to serving you again soon!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Vanessa on 23 Jan 2024
Thank you for the wonderful review and for taking the time to share your feedback. We look forward to serving you again soon!

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to shopping and restaurants.
Stayed 2 nights in Dec 2023
Response from Hampton Inn and Suites International Dr N on 29 Dec 2023
I just wanted to take this time to personally thank you for filling out the survey for your recent visit to the Hampton Inn and Suites International Dr North. Your opinion is very important to us. We are constantly striving to make the best guest experiences and I truly appreciate you for filling out a survey. I will let the team know about their remarkable service.Thank you for your valuable time once again and we look forward to having you with us again.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Xx
Stayed 1 night in Dec 2023
Response from Vanessa on 23 Jan 2024
Thank you for the wonderful review and for taking the time to share your feedback. We look forward to serving you again soon!

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is excellent. The only negative is the abandoned properties that are between it and International Drive that you have to drive through to get to hotel. Maybe Hilton should consider purchasing the properties and ecpanding.
Stayed 2 nights in Dec 2023
Response from Hampton Inn and Suites International Dr N on 29 Dec 2023
Thank you so much for your time to fill a survey for your recent stay at the Hampton Inn and Suites International Dr North. Your opinion is very important to us. We are constantly striving to make the best guest experiences possible for our guests. We thank you once again for your time and hope to have you back with us again!

10/10 Excellent

Norma jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really big, very comfy the bathroom was nice. Liked the tv with great view of the sling shot.
Stayed 2 nights in Dec 2023
Response from Hampton Inn and Suites International Dr N on 29 Dec 2023
I would like to personally thank you for filling out the survey for your recent visit to the Hampton Inn and Suites International Dr North. Your opinion is very important to us. We are constantly striving to make the best guest experiences and I truly thank you for filling out a survey. We hope to have you back with us again in the near future. Have a great day!

10/10 Excellent

Lourdes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was secluded and parking was free.
Stayed 5 nights in Nov 2023
Response from Hampton Inn and Suites International Dr N on 30 Nov 2023
Dear Lourdes,Thank you for your valuable feedback. We love when guests share with us their thoughts on the stay. We hope to have you back with us in the near future. Enjoy the holiday season!

10/10 Excellent

Yanet

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and spacious, the set up was really nice and convenient. We loved the place. Best part its that it was affordable conpared to Hard rock and in my opinion way better stay.
Stayed 1 night in Nov 2023
Response from Hampton Inn and Suites International Dr N on 30 Nov 2023
Dear Yanet,Thank so much for taking the time to let us know how your stay was. Your feedback is very important to us. We hope to have you back with us in the near future. Enjoy the holiday season!

10/10 Excellent

Rechia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, they went above and beyond. Thank for the amazing stay. As a solo women traveler
Stayed 1 night in Nov 2023
Response from Hampton Inn and Suites International Dr N on 30 Nov 2023
Dear Rechia,Thank you for the kind words for our staff. Your feedback is very important to us. We hope to have you back with us in the near future. Enjoy the holiday season!

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and hotel itself is nice, Right outside walking to the main road is a out of business putt putt golf facility that is fenced in and very dark at night. You have to walk past this area if you want to just park the car and go exploring the many sights nearby. That's the only time my wife and i felt unsafe.
Stayed 2 nights in Nov 2023
Response from Hampton Inn and Suites International Dr N on 30 Nov 2023
Dear Brian,Your feedback is very important to us. Thank you for taking the time to let us know how we can improve. We hope to have you back with us in the near future. Enjoy the holidays!

2/10 Terrible

Hyung

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst expedia service ever
Stayed 2 nights in Nov 2023

10/10 Excellent

Nancy

Clean. Friendly. Spacious room. Big breakfast with lots of choices. We’ll go back.
Stayed 1 night in Nov 2023
Response from Hampton Inn and Suites International Dr N on 30 Nov 2023
Dear Nancy,Thank you so much for taking the time to give us your valuable feedback. We hope to have you back with us. Enjoy the holiday season!

8/10 Good

monica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
the hotel was well situated , clean nice and confortable , the breakfast was the same everyday just eggs, pancakes and waffles will be nice to have more options
Stayed 4 nights in Nov 2023
Response from jborino on 10 Nov 2023
Good morning, Monica. Thank you for taking the time to share your experience at our property. We appreciate that your time is valuable and appreciate it. Your feedback regarding your breakfast experience has been share with our F&B staff to make improvements for future guests. -Safe Travels

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff was pleasant and professional
Stayed 1 night in Nov 2023
Response from jborino on 10 Nov 2023
Good morning, Leslie. Thanks for the great review. We hope to see you again soon. -Safe Travels.

4/10 Poor

Bara

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Way too noisy
Our room 615 very big and comfortable but so noicy as the hotel is next to thr highway and the windows face the street. Obviously not very soundproof as we could hear everything from the street. The room is next to the elevator so we could also hear everything from the hall. The breakfast buffet is the poorest I have seen. It was until 10 and we came 9:30 and they didn’t even bother to refill so no bacon and no dark roast coffee. Only scrambled eggs with no taste, oatmeal, bagels and waffels.
Stayed 1 night in Nov 2023
Response from Hampton Inn and Suites International Dr N on 29 Dec 2023
Thank you for your survey regarding your recent stay with us. I was disappointed see that you were not extremely satisfied in all areas of your stay. Please accept my sincere apologies. We strive to provide a comfortable and enjoyable experience for each of our guests, anticipating the needs and fulfilling them on every occasion. I have forwarded a copy of your comments to our Breakfast Manager and assure you steps are being taken to alleviate such issues in the future. If there is anything else that you did not mention in the survey that you feel would create a greater guest experience, please let us know. It is through feedback such as yours that we are able to improve our operation to better serve our guests. I thank you once again for filling out the survey and hope to have you back with us again.

10/10 Excellent

Art

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location not too good
Stayed 4 nights in Oct 2023
Response from jborino on 10 Nov 2023
Good morning, Art. Thank you for taking the time to share your experience with our property.Have a great day!

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It was a wonderful experience. The staff was great specially front desk lady Wanessa. I super recomend this place. I will book it again.
Stayed 1 night in Oct 2023
Response from Hampton Inn and Suites International Dr N on 30 Nov 2023
Dear Vanessa,Thank you for your valuable feedback! We appreciate your kind words for our staff. We hope to have you back with us again. Enjoy the holidays!

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was perfect ! will be back for sure.
Stayed 1 night in Oct 2023
Response from Hampton Inn and Suites International Dr N on 30 Nov 2023
Dear Juan Carlos,We are very pleased to hear you had a wonderful stay. Please feel free to visit us again! Enjoy the holidays!

10/10 Excellent

Mayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from jborino on 10 Nov 2023
Good morning, Mayle.We appreciate you taking the time to rate our property. We hope to see you again soon.

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute getaway to Orlando
It was a good getaway
Stayed 1 night in Oct 2023
Response from Hampton Inn and Suites International Dr N on 30 Nov 2023
Dear Gilbert,We are glad you enjoyed your stay. Please feel free to come and visit us again. Enjoy the holiday season!

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, property conditions & facilities
It’s convenient, good price and clean, what more can one ask.
Stayed 2 nights in Oct 2023
Response from Henry on 27 Oct 2023
I just wanted to take this time to personally thank you for filling out the survey for your recent visit to our hotel. Your opinion is very important to us. We are constantly striving to make the best guest experiences and I truly thank you for filling out a survey. If there is anything else that you did not mention in the survey that you feel would create an even greater guest experience, please let us know.

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time there!
Stayed 2 nights in Oct 2023
Response from Henry on 24 Oct 2023
I just wanted to take this time to personally thank you for filling out the survey for your recent visit to the Hampton Inn & Suites on International Dr. North. Your opinion is very important to us. We are constantly striving to make the best guest experiences and I truly thank you for filling out a survey. I will let the team know about the remarkable service that they provided. If there is anything else that you did not mention in the survey that you feel would create an even greater guest experience, please let us know. Again, thank you for your valuable time and we look forward to having another opportunity to be your choice of hotel on your next visit to Orlando.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
VERY FRIENDLY STAFF
Stayed 1 night in Oct 2023
Response from Henry on 24 Oct 2023
I just wanted to take this time to personally thank you for filling out the survey for your recent visit to the Hampton Inn & Suites on International Dr. North. Your opinion is very important to us. We are constantly striving to make the best guest experiences and I truly thank you for filling out a survey. I will let the team know about the remarkable service that they provided. If there is anything else that you did not mention in the survey that you feel would create an even greater guest experience, please let us know. Again, thank you for your valuable time and we look forward to having another opportunity to be your choice of hotel on your next visit to Orlando.

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
Noisy road right outside the hotel. Air conditioner in the room was super noisy. Pool was cold.
Stayed 7 nights in Sep 2023
Response from Henry on 19 Oct 2023
Thank you for your comments regarding your recent stay with us. I was disappointed to hear of the inconveniences you experienced during your stay. Please accept my sincere apologies. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. If there is anything else that you did not mention in the survey that you feel would create an even greater guest experience, please let us know. Again, thank you for your valuable time and we look forward to having another opportunity to be your choice of hotel on your next visit to Orlando

10/10 Excellent

Ildar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 2 nights in Oct 2023
Response from Henry on 19 Oct 2023
I just wanted to take this time to personally thank you for filling out the survey for your recent visit to our hotel. Your opinion is very important to us. We are constantly striving to make the best guest experiences and I truly thank you for filling out a survey. If there is anything else that you did not mention in the survey that you feel would create an even greater guest experience, please let us know.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Henry on 7 Oct 2023
I just wanted to take this time to personally thank you for filling out the survey for your recent visit to our hotel. Your opinion is very important to us. We are constantly striving to make the best guest experiences and I truly thank you for filling out a survey. If there is anything else that you did not mention in the survey that you feel would create an even greater guest experience, please let us know.

8/10 Good

lily

Liked: Cleanliness, staff & service, property conditions & facilities
AC needs to be replaced
room had the loudest ac ever!!!!! it was hard to sleep. but everything else was clean. bed was okay.
Stayed 2 nights in Sep 2023
Response from Henry on 5 Oct 2023
Thank you for your comments regarding your recent stay with us. I was disappointed to hear of the inconveniences you experienced during your stay. Please accept my sincere apologies. I have forwarded a copy of your comments to the responsible department manager, and assure you steps are being taken to alleviate such issues in the future. We strive to provide a comfortable and enjoyable experience for each of our guests, anticipating the needs and fulfilling them on every occasion. It is through feedback such as yours that we are able to improve our operation to better serve our guests. I thank you for filling out the survey for your recent visit.