We have stayed at Floridays several times over the last 8-10 years. Each year, there are improvements and we always enjoy our stay there. They have renovated rooms and outside areas of the property. Prices have increased to reflect the improvements.
This trip, however, was a disappointment. The grounds were not kept up and the pool and pool area were not clean. There were pretty disgusting things at the bottom of the pool the night we arrived, and were still there in the morning. Some with trash on the pool deck. Yet, we saw many staff hanging around the parking lot at both times. When Floridays has invested in so much, why let some of the most important things go that make a difference for guests and that are easy to fix? After staying at Floridays at least 4 times, we think that we can do better somewhere else for the higher price.
I did write management about these issues, but only heard back after I wrote a second time that my feedback will be passed along. I hope Floridays returns to its former quality because we have enjoyed the place in the past. Unfortunately, with the lack of response or interest shown in our last visit and follow-up, we are moving on.