All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great property , very clean and other perks that will make your stay convenient and comfortable, highly recommend for family.
SUBRYAN
Response from AP, Guest Services on 27 Mar 2024
Dear Subryan,Thank you for the 5-star review! We're delighted to hear that you enjoyed our hotel's cleanliness and convenient amenities. Your feedback and recommendation are greatly appreciated. Thank you for choosing Buena Vista Suites, and we hope to welcome you back for another great stay in the future!
Very clean an nice rooms. Big and very well located
Louise
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 25 Mar 2024
Dear Louise,Thank you for your positive review! We're delighted to hear you had a great experience and enjoyed our spacious suites. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites. We hope to welcome you back soon for another enjoyable stay.
Hi Maya,Thank you for choosing Buena Vista Suites for your stay. We are delighted to learn that you had a positive experience overall, and we look forward to welcoming you back soon.
10/10 Excellent
NaFeesha
Travelled with family, Travelled with family and small children
Perfect location for Disney World convenient shopping across the street
NaFeesha
Stayed 4 nights in Mar 2024
Response from AP, Guest Services on 25 Mar 2024
Dear NaFeesha,Thank you for sharing your experience with us! We're delighted to hear that you found our location convenient for visiting Disney. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites, and we look forward to welcoming you back for another wonderful stay in the future!
Great hotel! Clean, friendly and very accommodating!
Ty-Asia
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 25 Mar 2024
Dear Ty-Asia,Thank you for your positive review! We're thrilled to hear that you had a great experience with us and that you found our hotel to be clean, friendly, and accommodating. Your feedback is truly appreciated. Thank you for choosing Buena Vista Suites. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!
Dear Ning,Thank you for taking the time to leave us a review. While we're delighted that you enjoyed your overall experience, we are sorry to learn that you were not completely satisfied with the hotel cleanliness. We appreciate your feedback as it helps us identify areas for improvement. Thank you for choosing Buena Vista Suites. We hope to have the opportunity to welcome you again in the future.
This was a lovely property close to Typhoon Lagoon. Rooms were very spacious. I would stay again. My only caution would be it has a strong scent if that is a concern.
Marcia
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on 22 Mar 2024
Dear Marcia,Thank you for providing a review of your recent stay. We're delighted to hear you enjoyed our great location just minutes from Disney and our spacious suites. We appreciate your comment regarding the strong scent. Your feedback has been shared with our team for further review and improvement. Thank you for choosing Buena Vista Suites. We hope to welcome you again soon.
Dear Himanshu,Thank you for choosing Buena Vista Suites for your stay. We are delighted that you had a great experience staying at our location just minutes from Disney. Your feedback is appreciated. We look forward to welcoming you back soon for another wonderful stay.
I loved the fact that parking was free and there was a free hot breakfast buffet in their restaurant. Even better, I was able to use the amenities at Caribe Royals since they're owned by the same company. The best experience, however, was the front desk agent who greeted me as a VIP since I have VIP status through Expedia. That really put a smile on my face! The entire experience was awesome!
Corain
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on 20 Mar 2024
Hi Corain,Thank you for taking the time to share your experience with us! We're thrilled to hear that you had such a fantastic stay and that you enjoyed the complimentary parking and breakfast. We're also delighted that you enjoyed the amenities at Caribe Royale.It's wonderful to know that our front desk team made you feel like a VIP guest. Providing exceptional service and ensuring our guests feel valued is always our top priority, and we're thrilled that we could make your experience special.Thank you for choosing Buena Vista Suites, and we look forward to welcoming you back for another wonderful experience in the future!
6/10 Okay
Steve
Travelled with family
17 Mar 2024
Liked: Cleanliness, staff & service
Okay but wouldn’t stay again. Located at a dangerous intersection. Gym was small. Elevators took a while. Breakfast was good.
Steve
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 18 Mar 2024
Dear Steve,Thank you for taking the time to share your feedback with us. While we're glad to hear you enjoyed our complimentary breakfast, we're sorry to hear that there were aspects of your stay that didn't meet your expectations. Rest assured your feedback has been shared with our team for further review and improvement. Thank you for choosing Buena Vista Suites, and we hope to have the opportunity to welcome you again.
Super close to Epcot.
Great staff, helpful and friendly.
Kimberley
Stayed 1 night in Mar 2024
Response from AP, Guest Services on 18 Mar 2024
Dear Kimberley,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our hotel's proximity to the Disney parks and that you found our staff to be helpful and friendly. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you for choosing Buena Vista Suites!
Hi Susana,Thank you for your positive review! We're delighted that you had a great experience and that found our hotel to be very clean and well-maintained. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites. We hope to have the pleasure of welcoming you back in the future for another great stay.
It’s been awhile since I’ve been to a nice hotel. I would recommend going.
Leonardo
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 18 Mar 2024
Hi Leonardo,Thank you for the wonderful review! We are delighted that you had such a great experience at Buena Vista Suites, and we look forward to welcoming you again in the future!
That’s our second stay. This time for a week. As always, everything about this hotel is excellent. From service, staff, breakfast, clean rooms, house keeping, everything is excellent. I will be coming back soon and will stay here again and again.
Dalia
Stayed 6 nights in Mar 2024
Response from AP, Guest Services on 18 Mar 2024
Dear Dalia,Thank you for your wonderful review! We're absolutely thrilled to hear that everything about your stay was excellent and that you found our service, staff, breakfast, and accommodations to your satisfaction. Your feedback is greatly appreciated. Thank you for returning to stay with us and we look forward to welcoming you back to Buena Vista Suites.
Staff was very nice and helpful. Special thanks to Carly at the front office. The only thing that was missing not too many options for restaurants at a walking distance.
samson
Stayed 5 nights in Mar 2024
Response from AP, Guest Services on 15 Mar 2024
Dear Samson,Thank you for taking the time to leave us a review. We are delighted to hear that you found our staff to be very nice and helpful, and we will certainly pass on your kind words to Carly at the front office. Regarding your feedback about the restaurant options within walking distance, we appreciate your input. We're always looking for ways to improve our guests' experience, and your feedback will be taken into consideration for future improvements. Thank you for choosing Buena Vista Suites. We hope to have the opportunity to welcome you back in the future.
Hi Diana,Thank you for the 5-star review! We are absolutely thrilled to hear you had an amazing experience with us. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites. We look forward to welcoming you back for another amazing stay.
10/10 Excellent
Stephen
Travelled with family
14 Mar 2024
Liked: Cleanliness, staff & service, amenities
All great except for exercise room. Need more room and more equipment!
Stephen
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 14 Mar 2024
Hi Stephen,Thank you for taking the time to leave us a review. While we're delighted to hear you had a great experience overall, we are sorry to hear that you were not completely satisfied with our fitness room. Rest assured your feedback has been shared with our team for further review and improvement. Thank you for choosing Buena Vista Suites. We look forward to welcoming you back for another great stay.
Good place to stay if visiting Disney - close to Epcot and Hollywood Studiios
Pam
Stayed 1 night in Mar 2024
Response from AP, Guest Services on 13 Mar 2024
Dear Pam,Thank you for taking time to provide feedback on your recent stay. We are glad to hear that you found our location convenient for visiting the Disney parks. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites, and we hope to have the opportunity to welcome you again.
Hi Prashant,Thank you for choosing Buena Vista Suites for your stay. We're thrilled to hear that you had an awesome experience with us and that you're planning to return. We look forward to welcoming you back for another fantastic stay!
4/10 Poor
Nathaniel
Travelled with family
11 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
Initially getting into the hotel was very good. Looked clean and smelled clean. But then immediately entering my room I was met with a foul almost rotting odor and it didn’t ever go away. There were also several deep set in stains in the couch in the suite area that made me very suspicious. The buffet breakfast and workers were the best part of the hotel. Other than that it was a poor to average stay. I was overall disappointed.
Nathaniel
Stayed 5 nights in Mar 2024
Response from AP, Guest Services on 15 Mar 2024
Dear Nathaniel,Thank you for taking the time to share your feedback with us. We are truly sorry for the unpleasant odor you encountered in your suite and the condition of the couch. Rest assured we take guests' feedback seriously, and we have shared your feedback with our leadership team so they may address these issues. Your feedback is valuable to us as it helps us identify areas for improvement. We appreciate you bringing this to our attention and apologize for any inconvenience caused. We hope to have the opportunity to welcome you back and provide you a better experience in the future.
Hi Heidi,Thank you for your wonderful review! We're delighted to hear that your experience at Buena Vista Suites was perfect. We look forward to welcoming you back for another perfect stay in the future!
We had a great time, convenient location, clean rooms
JESSICA
Stayed 4 nights in Mar 2024
Response from AP, Guest Services on 12 Mar 2024
Dear Jessia,Thank you for your positive review! We are thrilled to hear that you had a great experience and that you found our location convenient and our suites clean. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites! We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
Hi Pam,Thank you for your positive feedback! We're delighted to hear you enjoyed our spacious suites during your stay. We greatly appreciate your feedback and look forward to welcoming you again soon. Thank you for choosing Buena Vista Suites!
Hi Hieu,Thank you for taking time to leave us a review. We're delighted to hear that our hotel was convenient for your needs. We truly appreciate your feedback and hope to have the opportunity to welcome you again. Thank you for choosing Buena Vista Suites.
Excellent service, great location and value. Staff was extremely helpful and very close to Disney
Nicholas
Stayed 1 night in Mar 2024
Response from AP, Guest Services on 11 Mar 2024
Dear Nicholas,Thank you for taking time to share your feedback with us. We're delighted to hear that you found our staff nice, enjoyed the complimentary breakfast, and appreciated the cleanliness of our hotel. We apologize for any inconvenience caused by noise from the nearby traffic. Your feedback has been shared with our team for further review and improvement. Thank you for choosing Buena Vista Suites. We hope to have the opportunity to welcome you back for another pleasant stay!
The room was clean and very large. Breakfast hours were great. The pool was a bit dirty with leave but that’s partial to be expected with an open pool in Florida. Staff was great. Parking was easy.
Christy
Stayed 1 night in Mar 2024
Response from AP, Guest Services on 11 Mar 2024
Hi Christy,Thank you for taking the time to leave us a review! We're glad to hear that you enjoyed our spacious and clean suites, as well as our convenient breakfast hours. We appreciate your understanding regarding the pool cleanliness, and we'll strive to keep it as pristine as possible despite the natural debris. Our staff will be delighted to hear your compliments, and we're happy that parking was hassle-free for you. Thank you for choosing Buena Vista Suites. We look forward to welcoming you back for another enjoyable stay!
Hi Brian,Thank you for your positive review! We're thrilled to hear you had a great stay with us. We appreciate your feedback and look forward to welcoming you again soon. Thank you for choosing Buena Vista Suites!
Because our room was not clean and I asked to clean it again they didn’t clean it as it should be in the water for the shower. It’s so hot actually boiling and also I asked somebody to fix it, but no one fix it and I asked from the desk employee to give me discount for at least hotel fees, which is we didn’t use any thing from them but the manager didn’t allow that’s what looks like so it’s really old hotel old bathroom
Noor
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 8 Mar 2024
Dear Noor,Thank you for taking the time to share your feedback with us. We regret to hear of the inconvenience you encountered during your stay. It is our understanding that you were in direct contact with our team, and they were able to provide a resolution that met your satisfaction. We hope to have the opportunity to welcome you back and provide a better experience.
Staff were pleasant and helpful. Rooms and common areas were clean. Breakfast was fine but not perhaps as yummy looking as in the photos. Area around the hotel has a fair amount of traffic and some nights it was incredibly difficult to safely turn left into the hotel. Not the hotels fault of course but something to be wary of. Our room had a fan that was VERY noisy when it shut off; to the point of keeping me awake. We just switched it to leave the fan on all the time and that seemed to fix it. Overall good value for money.
Alwynn
Stayed 3 nights in Feb 2024
Response from AP, Guest Services on 8 Mar 2024
Dear Alwynn,Thank you for sharing your experience with us. We're pleased to hear that you found our staff pleasant and helpful, and that you appreciated the cleanliness of our suites and common areas. We apologize for any inconvenience caused by the noise from the fan in your suite, and we're glad to hear that leaving it on helped resolve the issue.Your feedback regarding breakfast and the traffic around the hotel is valuable to us, and we'll take it into consideration as we strive to improve our services and facilities. Thank you for choosing Buena Vista Suites. We hope to welcome you back for another enjoyable stay in the future.
8/10 Good
Amiya Ranjan
7 Mar 2024
Amiya Ranjan
Stayed 5 nights in Mar 2024
Response from AP, Guest Services on 28 Mar 2024
Dear Amiya,Thank you for choosing Buena Vista Suites for your stay. We are delighted to learn that you had a positive experience overall, and we look forward to welcoming you back soon.
Dear Milagrin,Thank you for the 5-star rating. We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Buena Vista Suites and we look forward to welcoming you again soon.
Hi Maribel,Thank you for taking the time to share your feedback. We're delighted to hear that you found our hotel clean and safe. Providing a clean and secure environment for our guests is a top priority for us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future. Thank you for choosing Buena Vista Suites.
Dear Eric,Thank you for your positive review! We're thrilled to hear that you enjoyed our hotel and its location. Your feedback is truly appreciated. Thank you for choosing Buena Vista Suites. We hope to welcome you back for another fantastic stay in the future!
Hi Zoihil,Thank you for taking the time to share your feedback! We're delighted to hear that our staff made a positive impression on your stay. Providing exceptional service and kindness to our guests is a top priority for us, and we're thrilled that our team members met your expectations. We hope to have the pleasure of welcoming you back for another wonderful experience in the future. Thank you for choosing Buena Vista Suites!
Excellent rooms very clean and the whole hotel smells very fresh.
Anderson
Stayed 1 night in Mar 2024
Response from AP, Guest Services on 4 Mar 2024
Dear Anderson,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our excellent suites and found them to be very clean. Maintaining a fresh and pleasant atmosphere throughout our hotel is a top priority for us, so we're delighted to hear that you noticed and appreciated it. Thank you for choosing Buena Vista Suites! We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
Hi Patricia,Thank you for your positive review! We are thrilled to hear you enjoyed everything about your stay at Buena Vista Suites. Your feedback is greatly appreciated, and we look forward to welcoming you again soon.
Hi Richard,Thank you for the 5-star rating. We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Buena Vista Suites and we look forward to welcoming you again soon.
8/10 Good
lisa
Travelled with family and small children
1 Mar 2024
Liked: Cleanliness, staff & service
Pool was dirty and hot tub needed more water in it.
The breakfast was lame. Needed so more fruit and coffee was terrible.
lisa
Stayed 4 nights in Feb 2024
Response from AP, Guest Services on 1 Mar 2024
Dear Lisa, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered with the pool and hot tub. Rest assured we will share your feedback with our maintenance team so they may address your concerns. We appreciate your feedback regarding our complimentary breakfast. We will share your feedback with our team for further review and improvement. Thank you for choosing Buena Vista Suites. We do hope to have the opportunity to welcome you again.
Good for the money. Although I was surprised when they asked at time of check in that I owe them $20.
Khalid
Stayed 1 night in Feb 2024
Response from AP, Guest Services on 1 Mar 2024
Dear Khalid, Thank you for taking the time to leave us a review. While we are pleased you enjoyed your overall experience, we apologize for any confusion regarding your bill. We conferred with our team regarding the 20 charge. They confirmed this charge was the hotel fee that was owed upon your arrival since your reservation was pre-paid only for room rate and taxes. We appreciate your feedback and hope to have the opportunity to welcome you again. Thank you for choosing Buena Vista Suites.
Dear George,Thank you for sharing your feedback with us. We're sorry to hear about the issues you encountered during your stay regarding road noise and the noisy A/C unit.Please accept our sincere apologies for any inconvenience caused. We understand how important a peaceful environment is for a comfortable stay, and we regret that we fell short of meeting your expectations in this regard.Rest assured your feedback has been shared with our team for further review and improvement. We appreciate your valuable feedback, as it helps us to continuously improve the guest experience.Thank you for choosing Buena Vista Suites. We do hope to have the opportunity to welcome again.
The property was very clean and the staff extremely friendly.
Kristopher
Stayed 1 night in Feb 2024
Response from AP, Guest Services on 28 Feb 2024
Hi Kristopher,Thank you for your positive review! We're delighted to hear that you found our property to be clean and that our staff provided you with friendly service. Ensuring a clean and welcoming environment for our guests is a top priority for us, and we're glad to know that our efforts were appreciated. Thank you for choosing Buena Vista Suites. We hope to have the pleasure of welcoming you back for another visit in the future!
Great property, clean, would recommend. Resort fee should be more transparent online, although reasonable. Fitness room is below average.
Sugat
Stayed 1 night in Feb 2024
Response from AP, Guest Services on 27 Feb 2024
Dear Sugat,Thank you for taking time to share your feedback with us. We're delighted to hear that you enjoyed your overall experience and found our property to be clean.Your feedback regarding the transparency of hotel fees and the quality of our fitness room is duly noted and has been shared with our team for further review and improvement.We greatly appreciate your recommendation, and we hope to have the pleasure of welcoming you back in the future. Thank you for choosing Buena Vista Suites.
8/10 Good
ALISON
26 Feb 2024
Liked: Cleanliness
The location was very close to the theme parks and the hotel its self was very nice
ALISON
Stayed 3 nights in Feb 2024
Response from AP, Guest Services on 27 Feb 2024
Dear Alison,Thank you for taking the time to leave us a review! We're delighted to hear that you found our location convenient for visiting the nearby theme parks and that you enjoyed your stay with us.It's wonderful to know that you found our hotel to be very nice. We strive to provide our guests with comfortable accommodations and excellent service, and we're glad to hear that we met your expectations.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future. Thank you for choosing Buena Vista Suites!
4/10 Poor
Renee
26 Feb 2024
Renee
Stayed 3 nights in Feb 2024
Response from AP, Guest Services on 21 Mar 2024
Dear Renee,Thank you for taking the time to leave us a review. Based on your rating, it seems that we did not meet your expectations. We would appreciate the opportunity to hear more about your recent stay so that we can address and correct issues with our team for the benefit of future guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
The room was spacious and the staff very friendly. The sister property has many additional amenities and dining options. I will definitely come back.
Chantal
Stayed 2 nights in Feb 2024
Response from AP, Guest Services on 26 Feb 2024
Dear Chantal,Thank you for your positive review! We're thrilled to hear that you enjoyed your stay with us and found our suites spacious and our staff friendly. It's also great to know that you appreciated the additional amenities and dining options available at our sister property. We greatly appreciate your feedback and look forward to welcoming you back on your next visit. Thank you for choosing Buena Vista Suites!
staff was friendly and accommodating. shopping and dining areas near was convenient
Jane
Stayed 3 nights in Feb 2024
Response from AP, Guest Services on 26 Feb 2024
Dear Jane,Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our staff to be friendly and accommodating during your stay. It's also great to know that you found the nearby shopping and dining areas convenient. We greatly appreciate your feedback and hope to have the opportunity to welcome you again. Thank you for choosing Buena Vista Suites!
Great location great rooms, good size, decent breakfast, solid place to stay for a week
Dan
Stayed 5 nights in Feb 2024
Response from AP, Guest Services on 26 Feb 2024
Dear Dan,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and found our location convenient. It's wonderful to know that you appreciated the size and quality of our suites, as well as our complimentary breakfast.We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted that we could meet your expectations. Thank you for choosing Buena Vista Suites! We look forward to the opportunity to welcome you again.
Great location with free parking. The breakfast had a good selection of hot and cold items. Would stay again.
Lorna
Stayed 3 nights in Feb 2024
Response from AP, Guest Services on 26 Feb 2024
Dear Lorna,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay and found our location convenient, especially with our complimentary parking. It's wonderful to know that you appreciated the variety of hot and cold items available at breakfast. We're glad that you had a positive experience overall and that you would consider staying with us again.Thank you for choosing Buena Vista Suites! We look forward to welcoming you back for another enjoyable stay.
10/10 Excellent
KI WAI
23 Feb 2024
KI WAI
Stayed 4 nights in Feb 2024
Response from AP, Guest Services on 21 Mar 2024
Dear Ki Wai,Thank you for choosing Buena Vista Suites for your stay. We are delighted to know that you had a wonderful experience with us, and we look forward to welcoming you back soon.
6/10 Okay
Ethel
23 Feb 2024
Ethel
Stayed 2 nights in Feb 2024
Response from AP, Guest Services on 21 Mar 2024
Dear Ethel,Thank you for taking time to review your recent stay. Based on your rating, it appears that you were not completely satisfied with your experience. What could we have done differently to make your stay more memorable? We value your feedback as it helps us improve our services and enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you for choosing Buena Vista Suites.