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Reviews of Embassy Suites by Hilton Anaheim South

3.5 out of 5
Embassy Suites by Hilton Anaheim South
11767 Harbor Blvd, Garden Grove, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 551 out of 1103 reviews" "
Rating 8 - Good. 241 out of 1103 reviews" "
Rating 6 - Okay. 153 out of 1103 reviews" "
Rating 4 - Poor. 79 out of 1103 reviews" "
Rating 2 - Terrible. 79 out of 1103 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Charity, Sacramento

Business traveller
Clean. Good for price
Stayed 1 night in Apr 2024

6/10 Okay

Marcie

Travelled with family
Liked: Cleanliness, amenities
Spacious Room, Clean, the Sheets had a couple hairs (not ours). The matress is not comfortable. The Safty lock somehow locked us out of our room when we got back late from Disneyland. The staff doesnt know how to help even though they've had this issue before. They offered another room until the maintenance crew arrived at 5am. We had everything in our room, medication, sleep apnea machine clothes. So we stayed up and finally engineered a strap to unlock it ourselves. I just think that if this happens a lot, the night crew should have a tool or knowledge how to unlock the doors when maintenance is not there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to Universal Studios with free shuttle to City Walk. Hotel was lovely, great amenities, and the staff were incredible (shout out to Danny & Julio!)
Stayed 2 nights in Apr 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Mayra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful and clean i loved staying here breakfast is delicious.
Stayed 4 nights in Apr 2024

8/10 Good

Ricardo, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the parking to narrow for people to park. I did not like the breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dannielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here with my family and it was safe, including the surrounding area. Everything was clean and the rooms were huge. We got the king suit and it was perfect for a family. The breakfast option was huge and a short drive to Disney. I highly recommend. We will be staying here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at this property are awesome! I’ve been here several times in the last couple of years and it’s a great place to be!
Stayed 2 nights in Apr 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Suzanne

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Asked for water at front desk when arrived and they didn’t offer it
Stayed 1 night in Mar 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Jorman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent, rooms are very clean and spacious, and breskfast is great
Stayed 4 nights in Mar 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

6/10 Okay

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
They were in construction in the breakfast area and didn’t inform me.
Stayed 3 nights in Jan 2024

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Mar 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms, nice bed everything was good but they could use some fans in the bathroom
Stayed 3 nights in Mar 2024

2/10 Terrible

Justin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Under construction
Stayed 3 nights in Mar 2024

8/10 Good

LAURA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like afternoon snacks. Pizza should be free . Your maintenance dept was excellent. Our air conditioner froze over and they assisted us by getting us another room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Godwin F, Altadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Claudia

Travelled with family
At check out I was just asked for the keys did not get a receipt, nothing it was just weird
Stayed 2 nights in Mar 2024

6/10 Okay

Priscilla, Hesperia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately I didn’t realize the pool was not working and the neighbor pool was at capacity so we were unable to enjoy the pool that was a huge let down but other than that everything was great
Stayed 1 night in Mar 2024

10/10 Excellent

PASCUAL, BAKERSFIELD

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Sara, Las Vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 1 night in Mar 2024

8/10 Good

Termaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Frances

Stayed 2 nights in Mar 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay if you’re going to Disneyland! Great breakfast and they have a shuttle that picks up and drops off right in front of the security gate.
Stayed 3 nights in Mar 2024

10/10 Excellent

Debrah Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

4/10 Poor

Princess

Travelled with family
Disliked: Staff & service, property conditions & facilities
Was suppose to be able to have our luggage held had a late flight ~could not accomodate
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy always the best!
Stayed 1 night in Feb 2024

10/10 Excellent

Aldy Jay

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 1st time there and i can say it was a great stay! The room was very clean and the pull out bed was very comfortable compared to alot of other hotels. Since there was refurbishments happening, i was rhinking the worst before we got there, but i was wrong and the breakfast area was accomadating and welcoming and really a wonderful atmosphere. The staff was exceptionally nice as well! I will book this hotel in the future!
Stayed 5 nights in Feb 2024

10/10 Excellent

Trina, Coachella

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We love Embassy Suites! The Manager’s Reception and amazing breakfast can’t be beat!
Stayed 2 nights in Feb 2024

2/10 Terrible

Aracely

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were very rude and not helpful at all the room was a bit dirty and outdated.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Feb 2024

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the spacious suite. And the courtyard looked so beautiful from room above.
Stayed 2 nights in Feb 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet didn’t work
Stayed 1 night in Jan 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close & convenient to Disney!
Stayed 1 night in Feb 2024

10/10 Excellent

Tri, Chandler

Stayed 1 night in Feb 2024

2/10 Terrible

miguel, San Francisco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like it they wanted to give me a room right in the corner of the building that really looked very small that what I saw in the pictures when I did my reservation
Stayed 2 nights in Dec 2023

10/10 Excellent

Ayleen Lizeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay & very affordable
Stayed 3 nights in Jan 2024

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
Great size room and breakfast options.
Stayed 2 nights in Jan 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was able to get my family and I an early-check in and was very friendly and professional. The room was really nice as well.
Stayed 1 night in Jan 2024

2/10 Terrible

Mary

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
False advertising on Expedia… nothing like it looked like on the pictures.. it states that fitness Center pool Center and convention center were close .. The whole lobby was gone that’s the main reason we booked there
Stayed 1 night in Jan 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities
We love Embassy Suites but we were disappointed that during the remodel the breakfast was not very good. Although the website stated they were renovating they never mentioned the breakfast would be impacted. It would have been nice to know.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under renovation but it wasnt too noisy. The free complimentary breakfast was nice and had a good variety.
Stayed 3 nights in Jan 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

4/10 Poor

meghan

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our flights were cancelled and rebooked to arrive a day later. I called the hotel directly to notify them and they confirmed that while I could not be refunded for the first night, that upon my arrival the next day I could check in early. When I arrived the next day they had marked me as a no-show and cancelled my reservation. I was then forced to rebook a room for the nights I was now staying directly through the Hilton app/website as they couldn’t book me directly from their computer. The hotel was also under construction and the lobby and main hall areas were exposed to the 40 degree temperatures outside as the front doors wouldn’t close. Not exactly the most comfortable visit. Additionally, with my Hilton honors status, I am supposed to get bottled water included in my room and they tried to charge me for it. They reluctantly gave me bottled water and implied that they were simply doing this as a one-time favor. If you want an over-priced hotel near the Disneyland parks with rude staff, stay here! I am a bit annoyed that they are still charging people full price for rooms while the facility is under construction.

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024