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"Great stay! "

"Fantastic value! Great room, comfortable bad excellent staff, hot showers and a decent breakfast. Great downtown location. "

"Friendly and helpful staff"

"Hotel staff were lovely people, always greeted with kindness and providing any help needed. The room was clean, and the bed incredibly comfy. In a great location walking distance to everything nearby! Wish I had longer in San Juan to stay more time at this hotel. "

"Staff did amazing "

"Amazing place. Great price and even better staff. Breakfast was great! "

"Las Habitaciones impecables! Los Baños impecables!! Con un bar en el lobby muy acogedor muy buena atención. Además no requieren el pago completo para hacer la reservación."

"Everything was great with the room , check in was 2pm came at 10:30am and they allowed me to check in early. Highly recommend "

"We had a very enjoyable stay overall. The staff was warm and friendly, and the property itself is beautiful. The garden is especially lovely—we saw many birds each day, which added to the peaceful atmosphere. The pool and amenities were excellent, and we particularly enjoyed the hot tub and the fireplace. The views of the lake and surrounding mountains are stunning, and access to the lake was relatively easy; we even took out kayaks, which was a highlight of our trip.The property is situated on a hill, so there are quite a few steps involved, but the scenery more than makes up for it.A few items worth noting for future guests or improvement:It would have been helpful if staff could have opened the door that leads directly to the living level when we arrived, as it would have made luggage handling much easier.The lighting on the steps leading to the entrance could be improved. Unfortunately, I missed a step one evening and ended up spraining my ankle.The upstairs bedroom does experience noticeable road noise, which light sleepers may want to keep in mind.We tried a private chef recommended by the property manager. While her daily rates were reasonable, grocery items were significantly marked up, and in hindsight we would have been better off dining in town. She didnt even know how to brew coffee.Overall, this is a beautiful property with excellent amenities, friendly staff, and unforgettable views. With a few small improvements, it could be truly exceptional."