Old Saybrook Center Hotels, Old Saybrook

"Pillows suck. Had a great time. "

"Beautiful and very clean ….Close to everything "

"The room was clean and pleasant. No complaints. My only feedback is that the third floor smelled like a cigarette lounge. That was only in the hallway but that is an area for improvement."

"Postcards really thought of everything you could want or need for a short stay in the woods. It was exactly what we needed!"

"Very disappointing stay overall. The hotel looks completely different in person than it does in the pictures online. From the outside it seems acceptable, but inside the property felt extremely old, poorly maintained, and neglected. There were damaged walls, ceilings in bad condition, carpet coming loose in several areas creating a tripping hazard, and a strong unpleasant smell in the pool area that was very difficult to tolerate. The breakfast was also very poor. I also did not feel the situation involving my service dog was handled professionally or with much understanding, which was especially disappointing. The overall atmosphere of the hotel honestly felt uncomfortable and poorly maintained. I normally do not like leaving negative reviews, but I believe future guests deserve an honest description of the experience before booking."

"We made our reservation paid the bill we got to the hotel they told us you have to pay $29 a night to park your car in the hotel parking lot. WE WERE NEVER INFORMED OF THIS!! I have my reservation to prove it!!!"

"Utilities did not work. Breakfast was extremely limited."

"The problem is that you can hear everything in all of the rooms above and to the right and left of you. I had a room on the first floor. I could hear every door shut, every step taken above me, and and most every conversation going on around me. It's a cute little place not far from the town center and ocean, however, if you need to have a sound sleep, be aware that it won't happen."

"Beds were NOT queen sized, fan in bathroom broken it made a loud metallic grinding sound. Air / fan unit wouldn’t stay on."