Old Enfield Hotels, Austin

"They never cleaned my room. I had to complain and they came at 5:15 bc they were only available to 6. Unfortunately this was the precise tone I was supposed to be dressing for a gala. This was a hassle I didn’t expect or appreciate in a hotel that costs 350 a night."

"The security isn't good at all"

"This place was like an apartment... wish I could have stayed longer and made better use of it... full size kitchen with all the qualities of home... washer and dryer... clothes steamer... great shower... a living room!! My only complaint would be the road noise from the second floor took some getting used to... otherwise 5 stars... "

"I had a very nice stay and the breakfast was great also close to everything downtown. I will definitely stay again soon.."

"Clean room close to all of th bars and restaurants on rainey"

"Front desk staff were arguing with each upon my arrival causing the attendant to give me incorrect details on my perks that I would be receiving at the hotel. Other than this incident that was later corrected, our stay was nice."

"Everything was really great! The staff was pleasant, and thanks to Hanes’s upgrades, we stayed in a suite instead of a standard room. As always, Hyatt had everything you need for a comfortable stay. The breakfasts were tasty too 😊"

"Everything by was great but it didn’t seem like my room had ventilation and it felt quite damp with a mildew smell. The staff were amazing and I really appreciated the late checkout. "

"Upon checkin the gentleman at the front was not friendly or welcoming. Seemed robotic in his verbiage and a welcoming environment. Did not explain where elevators were and we had to look which direction to go. When going to the bar upon opening bartender did not acknowledge us or anyone waiting. The seating where the tables were there was a couple sitting there and the lights were not turned on (bar/restaraunt was already open) of which the wife had to come up and ask if they were open and bar tender said yes, but did not explain it was not like an actual restraunt where a server would come to your table that you had to order food at the bar. Very limit choices. Once we were done Jerome did not thank us or anything that had left. The lifting in the rooms is dim and not well lit. We were extremely disappointed in this hotel and not worth the money. We will not return to this hotel in the future. "