Exterior

Reviews of Hilton Garden Inn Oklahoma City Airport

3 out of 5
Hilton Garden Inn Oklahoma City Airport
801 S Meridian Ave, Oklahoma City, OK

Reviews

8.8

Excellent

Rating 10 - Excellent. 308 out of 539 reviews" "
Rating 8 - Good. 160 out of 539 reviews" "
Rating 6 - Okay. 45 out of 539 reviews" "
Rating 4 - Poor. 14 out of 539 reviews" "
Rating 2 - Terrible. 12 out of 539 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Staff was great. The room was nice. They do not offer free breakfast. Maid service is every other day.
Stayed 4 nights in Mar 2024
Response from T on 25 Mar 2024
Thanks for staying with us, the Hilton Garden Inn brand charges for breakfast, safe travels and see hope to see you next time you're in Oklahoma City.

6/10 Okay

Kari

Stayed 2 nights in Mar 2024
Response from T on 25 Mar 2024
Please let us know how we could make your stay better, thanks for staying at the HGI.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a very affordable price! The staff was extremely friendly and helpful. Definitely on our list of places to stay when we’re in OKC.
Stayed 1 night in Feb 2024
Response from T on 26 Feb 2024
Thanks for staying with us at the HGI, see you next time, safe travels.

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming.
Stayed 1 night in Feb 2024
Response from T on 26 Feb 2024
Thanks for staying with us at the HGI, see you next time.

10/10 Excellent

Tim, Nancy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Jan 2024
Response from T on 26 Jan 2024
Thanks for staying with us at the HGI, see you next time.

10/10 Excellent

Juan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Sep 2023
Response from T on 27 Dec 2023
Thanks for staying with us at the HGI in OKC.See you next time.

10/10 Excellent

Eboni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from T on 26 Dec 2023
Thanks for staying with us; happy holidays, see you next time in OKC.

10/10 Excellent

Jeffrey, Weatherby Lake

Stayed 1 night in Dec 2023
Response from T on 26 Jan 2024
Thanks for staying with us at the HGI, see you next time.

8/10 Good

Jeffrey, Weatherby Lake

Stayed 1 night in Dec 2023
Response from T on 26 Feb 2024
Thanks for staying with us at the HGI, see you next time.

10/10 Excellent

Victor

Stayed 1 night in Nov 2023
Response from T on 26 Dec 2023
Thanks for staying with us at the HGI in OKC, see you next time.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
This place is one of our favorite in OKC because of the proximity to great restaurants, sports bars, shopping, airport, etc
Stayed 1 night in Nov 2023
Response from T on 27 Nov 2023
Thanks for staying with us at the HGI in OKC, see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went above and beyond being helpful and friendly. Thank you and kudos to the front desk staff, chef and airport shuttle driver!
Stayed 1 night in Nov 2023
Response from T on 21 Nov 2023
Thank you for staying with us at HGI OKC, look forward to seeing you again.

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from T on 13 Nov 2023
Thanks for staying with us, see you next time.

10/10 Excellent

scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from T on 30 Oct 2023
Thanks for staying with us at HGI, see you next time.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austin was great during the check in process and should be commended for his excellent customer service! The facilities were clean and comfortable. I will stay here again the next time I’m in OKC
Stayed 1 night in Oct 2023
Response from T on 30 Oct 2023
Thanks for staying at Hilton Garden Inn OKC, glad you enjoyed your stay, see you next time.

6/10 Okay

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
TO MANY HOMELESS PEOPLE AROUND THE PROPERTY
Stayed 5 nights in Oct 2023
Response from T on 7 Oct 2023
Thanks for staying with us, unfortunately we cannot control the outside traffic, hope to see you next time.

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2023
Response from T on 6 Oct 2023
Thanks for staying with us, see you next time.

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Property was clean and upkept
Stayed 2 nights in Sep 2023
Response from T on 11 Sept 2023
Thanks for staying with us, see you next time!

10/10 Excellent

Terance

Stayed 1 night in Aug 2023
Response from T on 11 Sept 2023
Thanks for staying with us, see you next time.

10/10 Excellent

Eric, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from T on 22 Aug 2023
Thanks for staying with us, see you next time in OKC.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, nice staff, multiple amenities and good food. We will be back.
Stayed 3 nights in Jun 2023
Response from T on 3 Jul 2023
Thanks for staying with us at the HGI, see you soon.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from T on 10 Aug 2023
Thanks for staying with us, see you next time.

10/10 Excellent

Jorge

Stayed 1 night in Jul 2023
Response from T on 3 Jul 2023
Thanks for staying with us at the HGI, see you soon.

10/10 Excellent

Andrea

Stayed 1 night in Jul 2023
Response from T on 10 Aug 2023
Thanks for staying with us, see you next time.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our new go to hotel in OKC!
Stayed 2 nights in Jun 2023
Response from T on 3 Jul 2023
Great to hear! See you next time you are in OKC.

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Nice quiet stay.
Stayed 1 night in Jun 2023
Response from T on 29 Jun 2023
Thanks for staying with us at the HGI in OKC, see you next time.

8/10 Good

Ana

Stayed 2 nights in Jun 2023
Response from T on 27 Jun 2023
Thanks for staying with us at the HGI, see you next time.

8/10 Good

Marcey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from T on 27 Jun 2023
Thanks for staying with us at the HGI, see you next time.

10/10 Excellent

Aieysha

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a nice safe area
Stayed 3 nights in Jun 2023
Response from T on 27 Jun 2023
Thanks for staying with us at the HGI, see you next time.

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 3 nights in May 2023
Response from T on 5 Jun 2023
Thanks for staying with us at the HGI, see you next time.

10/10 Excellent

Jode

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from T on 5 Jun 2023
Thanks for staying with us at the HGI, see you next time.

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2023
Response from T on 1 Jun 2023
Thanks for staying with the HGI in OKC, see you next time.

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from T on 30 May 2023
Thanks for staying at the HGI OKC.See you next time.

10/10 Excellent

Stacey

Liked: Cleanliness
Great customer service and clean hotel
Stayed 2 nights in May 2023
Response from T on 18 May 2023
Thanks for staying at the HGI in OKC, see you next time!

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
definitely stay here again.
Hotel was clean and very conveniently located for us. The staff (especially Brittany) was super helpful!
Stayed 4 nights in May 2023
Response from T on 16 May 2023
Thanks for staying with us at the HGI, see you next time.

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and room was very clean
Stayed 1 night in May 2023
Response from T on 12 May 2023
Thanks for staying with us at the HGI, see you next time.

10/10 Excellent

louis

Stayed 4 nights in Apr 2023
Response from T on 29 May 2023
Thanks for staying with us at the HGI in OKC. See you next time.

10/10 Excellent

Eddie O.

Liked: Cleanliness, staff & service, room comfort
Very clean. Nice hotel
Stayed 1 night in Apr 2023
Response from t on 28 Apr 2023
Thanks for staying with us at the HGI airport, see you next time in OKC.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from T on 16 May 2023
Thanks for staying with us.

6/10 Okay

Roderick

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It close to several restaurants the airport and highway what i didn't like is the room offered by expedia does not exist in this hotel and we had to basically share everything
Stayed 1 night in Apr 2023
Response from t on 28 Apr 2023
Thanks for staying with us at the HGI airport, see you next time in OKC.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was very welcoming and helpful. The young lady who helped me most mentioned she was training. Keep her! She was friendly and informative. She made me feel appreciated.
Stayed 1 night in Apr 2023
Response from t on 22 Apr 2023
Thanks for staying with us at the HGI, see you next time. Appreciate the positive comment on our new front desk person.

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities
Wasn’t able to check in right away
Stayed 1 night in Apr 2023
Response from t on 21 Apr 2023
Thanks for staying at the HGI, check in is at 3pm and we try to accommodate early checkins; however, as a busy airport hotel, that is tough some days. See you next time.

8/10 Good

Lance

Stayed 1 night in Mar 2023
Response from t on 21 Apr 2023
Thanks for staying with us at the HGI, see you next time.

6/10 Okay

Verified traveller

Business traveller
Not worth the extra $$$
We stayed for a trade show over the weekend. When we first entered the hotel there was a strange aroma. Lobby was clean so we didn't know exactly where it was coming from. Check in was super easy. Staff was very friendly. Upon exiting the elevator we smelled weed very heavily. Once we got into our room the weed smell went away but was immediately replaced with what we described as a possible sewage smell. It was coming from the heating vents. I almost asked to switch rooms but didn't think that would help. The beds were comfortable. Room as expected. I don't like having to ask the hotel for turn down service or housekeeping to do their job. For a hotel room that costs over $100 a night, I expect my toiletries to be refilled, clean towels, etc without asking. The 2nd night the lobby still smelled but our room didn't. The 3rd night the smell was back. I am going to assume there is a sewage issue somewhere on the property. I won't stay here again. Also, having to pay extra for a continental breakfast is silly.
Stayed 3 nights in Mar 2023
Response from t on 31 Mar 2023
Thank you for staying at our hotel in OKC. I apologize for the weed smell or any other odor you encountered. We do occasionally have people smoke in rooms. It is now common to ask for housekeeping service, I apologize that information was not conveyed at checkin; however, we do have it on a piece of paper in you key packet. We do offer a full buffet: including scrambled eggs, bacon, sausage, breakfast potatoes, and oatmeal along with all our continental breakfast. I hope you will come back and try out hotel again in the future. Safe travels.

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy a couple of the restaurants right down the road and being so close to the outlet mall and a couple of night clubs We don’t necessarily like the amount of homeless people roaming in that area
Stayed 2 nights in Mar 2023
Response from t on 24 Mar 2023
Thanks for staying with us at the Hilton Garden Inn, we will see you next time in OKC.

10/10 Excellent

natasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel were extremely helpful and friendly. Made me feel at home and comfortable.
Stayed 3 nights in Mar 2023
Response from T on 17 Mar 2023
Thanks for staying at the HGI airport in OKC, see you next time!

10/10 Excellent

Loni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Mar 2023
Response from T on 13 Mar 2023
Thanks for staying at the HGI in OKC, see you soon!

8/10 Good

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Feb 2023
Response from T on 1 Mar 2023
Thanks for staying at the HGI OKC, see you next time.

10/10 Excellent

Jewel

Stayed 1 night in Feb 2023
Response from T on 13 Mar 2023
Thanks for staying at the HGI in OKC, see you soon!

2/10 Terrible

Roland

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Scam
Customer service was the worst we’ve ever experienced at any hotel. Wouldn’t recommend this location. Room didn’t have coffee maker and we were accused and charged for it. Wondering how often they do this for extra charges.
Stayed 1 night in Jan 2023
Response from Erika on 29 Jan 2023
I am sorry that you had a bad experience with us. However, when you called the hotel to inquire about the charge, your proceeded to say you saw the coffee maker in the room and now you say there wasn't one, then proceeded to tell us that you never stayed at our hotel. Please feel free to contact me (the front desk manager) or the general manager at your earliest convenience to discuss the options.