Property grounds

Reviews of Governor's Suites Hotel Oklahoma City Airport Area

2.5 out of 5
Governor's Suites Hotel Oklahoma City Airport Area
2308 S Meridian Ave, Oklahoma City, OK

Reviews

8.8

Excellent

Rating 10 - Excellent. 679 out of 1128 reviews" "
Rating 8 - Good. 278 out of 1128 reviews" "
Rating 6 - Okay. 90 out of 1128 reviews" "
Rating 4 - Poor. 42 out of 1128 reviews" "
Rating 2 - Terrible. 39 out of 1128 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Property conditions & facilities
It was nice and didn’t get a weird telling walking outside the hotel
Stayed 1 night in Apr 2024
Response from sam on 20 Apr 2024
Thank you for the fantastic 5/5 rating! We're delighted to hear that you had a great experience with our staff. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.

8/10 Good

Faviola

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from sam on 22 Apr 2024
Hello Faviola, Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!

8/10 Good

DENYVEAUS

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Rupesh on 20 Apr 2024
Hello Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great and supportive staff/owners!
Stayed 4 nights in Apr 2024
Response from Annie on 14 Apr 2024
Thank you for the fantastic 5/5 rating! We're delighted to hear that you had a great experience with our staff. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.

6/10 Okay

Shoubin

Stayed 1 night in Apr 2024
Response from Rupesh on 5 Apr 2024
Hello Shoubin , Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The shower had long black hairs all in tube. There was a pair of dirty panties hanging on shower curtain on the inside of curtain. Breakfast was not well stocked.
Stayed 1 night in Mar 2024
Response from Rupesh on 5 Apr 2024
We sincerely apologize for the inconvenience you experienced during your stay at our hotel .Maintaining cleanliness and providing a well stocked breakfast are top priorities for us ,and we regret that we fell short of meeting your expectations in these areas. Rest assured ,we will address the issues you mentioned with our housekeeping and kitchen staff to ensure that they are rectified soon. Thank you

6/10 Okay

Mary

Travelled with family
Disliked: Property conditions & facilities
Bathroom had hair on the floor and walls. Dried shaving cream on tub. Dusty. Room needs a deep clean.
Stayed 1 night in Mar 2024
Response from Rupesh on 30 Mar 2024
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Please rest assured that we have addressed the issues you mentioned with our housekeeping team to ensure that such lapses do not occur in the future. Thank you

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
Old. Needs new everything.
Stayed 1 night in Mar 2024
Response from Rupesh on 25 Mar 2024
Thank you for your feedback . We appreciate your input and strive to continuously improve our services. We would be delighted to assist you with updating any aspect of your stay with us. We will do our best to accommodate your needs. We look forward to welcoming you back soon

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Rupesh on 29 Mar 2024
Thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.

6/10 Okay

Christa

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff was very nice. The rooms were adequate but dated. Breakfast was cold. The coffee was cold.
Stayed 1 night in Jan 2024
Response from Rupesh on 24 Mar 2024
I'm sorry to hear about your experience. We're on it, working to fix the issue and prevent it from happening again. Please give us a chance to make things better for you. Thank you

10/10 Excellent

Ibrahim

Stayed 1 night in Mar 2024
Response from Rupesh on 9 Apr 2024
Hello Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!

10/10 Excellent

Ilia, Brooklyn

Stayed 2 nights in Mar 2024
Response from Rupesh on 7 Apr 2024
Hello Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!

10/10 Excellent

Kelcie

Stayed 1 night in Mar 2024
Response from Rupesh on 5 Apr 2024
Hello Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!

8/10 Good

Madelyn

Stayed 1 night in Mar 2024
Response from Rupesh on 31 Mar 2024
Hello Madelyn , Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!

10/10 Excellent

Kevin, Gainesville

Travelled with partner
Very nice hotel for the price. Staff was very helpful and friendly. Would stay again.
Stayed 1 night in Mar 2024
Response from Rupesh on 11 Mar 2024
Thank you for taking the time to share your positive feedback. We here to ensure you have a wonderful experience. We hope that you will come back and see us! Thank you

8/10 Good

Julie

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rupesh on 12 Mar 2024
Thank you for your feedback.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Mar 2024
Response from sam on 9 Mar 2024
Wow! A perfect 5/5 – thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.

8/10 Good

Timothy

Stayed 1 night in Mar 2024
Response from Rupesh on 5 Mar 2024
Thank you for your feedback.

6/10 Okay

Ernesto

Liked: Staff & service
Disliked: Property conditions & facilities
Old and not very well maintained, but if you need a hotel close to the airport it’s an option.
Stayed 1 night in Dec 2023
Response from Annie on 4 Mar 2024
Thank you for sharing your experience and feedback. your satisfaction is important to us, and we hope to welcome you back for an even better stay in the future.

10/10 Excellent

Vonetta, salina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way the property looked very clean and the staff was amazing. Our air conditioner went on yhe fritz prompt to change rooms, but decided we just needed a fan and the obliged. Will be using them again in September for my concert.
Stayed 2 nights in Mar 2024
Response from Annie on 4 Mar 2024
Wow! A perfect 5/5 – thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Annie on 4 Mar 2024
Thank you for taking the time to share your feedback. We're pleased to hear you had a positive experience during your stay. we're committed to continually enhancing our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice large room for a reasonable price.
Stayed 1 night in Mar 2024
Response from Rupesh on 3 Mar 2024
We're delighted to know you're satisfied with our spacious rooms at an affordable rate. Ensuring our guests enjoy both comfort and value is our top priority. We hope you have a fantastic stay and look forward to exceeding your expectations further Thank you.

10/10 Excellent

Kaye

Very quick and painless check in. It was very quiet in my room and I got a lot of rest
Stayed 1 night in Mar 2024
Response from Rupesh on 3 Mar 2024
Thank you for your feedback, Glad to hear your check in was smooth and your room was quiet for a good rest. If there anything else you need, just give us call .We're here to make your stay awesome.

10/10 Excellent

Doug

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of nearby places to eat.
Stayed 2 nights in Feb 2024
Response from Rupesh on 1 Mar 2024
Thank you for taking the time to share your positive feedback. We here to ensure you have a wonderful experience. Thank you

10/10 Excellent

Suzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a great size and very comfortable.
Stayed 1 night in Feb 2024
Response from Rupesh on 24 Feb 2024
Hi Suzy, Thanks for the amazing rating. We are happy that you enjoyed your stay with us. We hope that you will come back and see us

2/10 Terrible

lola

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The worst pillows I’ve ever slept on. Everything is old. It needs to be updated from top to bottom.
Stayed 1 night in Feb 2024
Response from Rupesh on 9 Feb 2024
We sincerely apologize for any discomfort during our stay .we will take action to address the issue with our pillows. Thankyou

2/10 Terrible

Alan

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Water did not drain in tub
Stayed 2 nights in Feb 2024
Response from Front Desk on 6 Feb 2024
Hello Alan, Sorry for the inconvenience. We will Keep a note . we will improve our hospitably by next visit. hope you have a great day!Thank You.

2/10 Terrible

Rashonna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last resort‼️‼️‼️
This place was the epitome of horrible service they charged an extra $25 for breakfast that we did not partake in, the attendant had an attitude because I asked about the charge & asked for a receipt for the charge. The attendant at the what they called “breakfast” was upset that we asked for food so we ended up going to Golden Corral but was charged an extra $25 for it. This was an overall horrible experience & this will be my very last resort to ever stay here again.
Stayed 2 nights in Jan 2024
Response from sam on 22 Jan 2024
Hello, I believe this review is not an accurate representation of the conversation you had with our staff. Breakfast is free for all guests and that has been our policy ever since the property opened. The extra charge that you are talking about is the 22.83 not 25 for the extra adult that you brought when you only reserved a room for one person. We told you exactly what you are getting charged for and you signed the statement providing you with the details. There was never any 25 charge for breakfast.

10/10 Excellent

Shaneka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean. Too busy for spa and other things. But nice. Tub had cigarette burns. If u use makeup. Be sure to bring wipes. Will take deposit if u dirty towels. Over all good experience
Stayed 1 night in Jan 2024
Response from Front Desk on 22 Jan 2024
Thank you for the fantastic 5/5 rating! We're delighted to hear that you had a very good experience at our hotel. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.

10/10 Excellent

Mario

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Sunny on 20 Jan 2024
Wow! A perfect 10/10 – thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.

8/10 Good

Todd Brian

Stayed 3 nights in Jan 2024
Response from Rupesh on 8 Feb 2024
Wow! A perfect 5/5 – thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, room comfort
For the price, it's definitely worth it. Everything is old and outdated, but clean and functional. We felt comfortable enough and safe for the night.
Stayed 1 night in Jan 2024
Response from Front Desk on 17 Jan 2024
Hi Jeffrey, Thanks for the Amazing rating. We are happy that you enjoyed your stay with us. We hope that you will come back and see us!

10/10 Excellent

Hristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Annie on 17 Jan 2024
Thank you for the fantastic 5/5 rating! We're delighted to hear that you had a very good experience at our hotel. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.

8/10 Good

Gerardo

Stayed 1 night in Jan 2024
Response from Sunny on 9 Jan 2024
hi Gerardo, Thank you for taking the time to share your feedback and for giving us a 4/5 rating. We're delighted to hear that you had a positive experience during your stay. Your comments are important to us as we continuously strive to enhance our services. If there are specific areas where you feel we can improve and make your experience even better, please feel free to share them with us. We appreciate your support and look forward to welcoming you back for an even more enjoyable stay in the future!

4/10 Poor

JHON ALEXANDER ALVAREZ

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Sunny on 9 Jan 2024
We appreciate your feedback and the time you took to share your thoughts. We're sorry to hear that your experience fell short of expectations, and we sincerely apologize for any inconvenience you may have encountered. Your insights are valuable to us, and we would like to learn more about the aspects that did not meet your satisfaction. If you're open to providing more details, please feel free to share them with us. We are committed to continuous improvement, and your input will help us address any issues and enhance our services. Thank you for your honest review.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sunny on 8 Jan 2024
Thank you for taking the time to share your feedback. We're pleased to hear you had a positive experience during your stay. we're committed to continually enhancing our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

10/10 Excellent

Kourteney

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rupesh on 26 Jan 2024
Wow! A perfect 5/5 – thank you for such a fantastic review! We're thrilled to know you had an exceptional experience with us. Your satisfaction is our greatest reward. We appreciate your support and hope to welcome you back for another flawless stay.

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from sam on 29 Dec 2023
Hi John, Thank you for taking the time to share your feedback. We're pleased to hear you had a positive experience during your stay. we're committed to continually enhancing our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

2/10 Terrible

JayR

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Dec 2023
Response from sam on 29 Dec 2023
HI JayR, Sorry for the inconvenience. We will Keep a note . we will improve our hospitably by next visit. hope you have a great day!Thank You.

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
This will be my staycation hotel of choice. I really enjoyed my stay here the inside of the building is beautiful and I felt safe as a solo female.
Stayed 1 night in Dec 2023
Response from Sunny on 22 Dec 2023
Thank you for choosing our staycation hotel! We're thrilled to hear you enjoyed the beautiful interior and felt safe during your stay as a solo female traveler. Your kind words mean a lot to us. We look forward to hosting you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here, the customer service was excellent!! The room was nice, quiet and very clean!!
Stayed 1 night in Dec 2023
Response from Sunny on 15 Dec 2023
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us and that our customer service met your expectations. It's wonderful to know that you found the room nice, quiet, and very clean. Your feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable experience.

10/10 Excellent

Ellisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from sam on 13 Dec 2023
Hi Elisa, Thank you for the fantastic 10/10 rating! We're delighted to hear that you had a very good experience at our hotel. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from sam on 13 Dec 2023
Hi Mark, Thank you for taking the time to share your feedback. We're pleased to hear you had a positive experience during your stay. we're committed to continually enhancing our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

10/10 Excellent

Ann

Stayed 2 nights in Dec 2023
Response from Front Desk on 14 Dec 2023
Hi Ann, We hope your doing great. Thank you for the fantastic rating! We're delighted to hear that you had a very good experience at our hotel. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.

4/10 Poor

Susan

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very old, felt like a ghost house, no one there, breakfast was awful, but was clean.
Stayed 4 nights in Dec 2023
Response from Garfield on 10 Dec 2023
HI Susan, Sorry for the inconvenience. We hope you enjoyed your 4 nights with us. We will improve our hospitability, so your stay can even be longer with us next time. Hope you have a great day! Thank You.

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Well main
Stayed 1 night in Dec 2023
Response from Sunny on 9 Dec 2023
Thank you for the fantastic 5/5 rating! We're delighted to hear that you had a very good experience at our hotel. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay.

10/10 Excellent

lyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice property especially for the price
Stayed 1 night in Dec 2023
Response from Sunny on 8 Dec 2023
Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your stay and found value in our property. Providing excellent service at an affordable price is our priority, and we're delighted that you noticed. Your kind words motivate us to maintain the high standards we strive for. We look forward to welcoming you back for another memorable experience.

10/10 Excellent

Bouaketh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay while attending the Khmu New Year Festival in Oklahoma City.
Stayed 1 night in Dec 2023
Response from Rupesh on 5 Dec 2023
Hello Bouaketh, Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary getaway
Had an amazing stay. Large room. Friendly staff. Good breakfast. All around very nice stay.
Stayed 2 nights in Nov 2023
Response from Rupesh on 5 Dec 2023
Thank you for taking the time to share your feedback. We're pleased to hear you had a positive experience during your stay. we're committed to continually enhancing our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is outdated and not in great condition by any means. The indoor plants look and feel nice. The man at the desk to sign in was very nice. I accidentally booked a room for just one person so I was disappointed when I had to spend an extra $20 for a second person. I didn’t try the breakfast so I can’t comment on that. But the walls are very thing so doors were slamming loudly for hours and you could easily hear the people next to us talking til super late at night
Stayed 1 night in Nov 2023
Response from Rupesh on 4 Dec 2023
Hello Angela, Thanks for the review! We are delighted that you enjoyed our place. We will see you next time!