Beach

Reviews of Samesun Kelowna - Hostel

2 out of 5
Samesun Kelowna - Hostel
245 Harvey Avenue, Kelowna, BC

Reviews

7.6

Good

Rating 10 - Excellent. 69 out of 226 reviews" "
Rating 8 - Good. 79 out of 226 reviews" "
Rating 6 - Okay. 45 out of 226 reviews" "
Rating 4 - Poor. 17 out of 226 reviews" "
Rating 2 - Terrible. 16 out of 226 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Blessing

Stayed 1 night in Feb 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Katelyn, Revelstoke

Stayed 1 night in Nov 2023
Response from fd on 2 Dec 2023
Thanks!! See you again soon.

2/10 Terrible

Damon

Disliked: Cleanliness, staff & service, property conditions & facilities
Highly unprofessional stuff they booked me in and then they said they would accept my ID and did not when I was there left me homeless and cold on the street thank God a friend was able to get me into a hotel or I would have been on the street after booking through Expedia to them I arrived and nothing they said was right would never ever recommend them
Stayed 2 nights in Oct 2023
Response from FD on 2 Dec 2023
Sorry to hear about the unfortunate situation. We only accept valid Canadian driver license or Passport as a valid ID.

4/10 Poor

Jeff

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the greatest place but close to downtown
Stayed 1 night in Oct 2023
Response from fd on 2 Dec 2023
Sorry to hear that you didn't have a good experience here. We are doing our best to be a great backpacker hostel and will continue to be close to downtown. Hope that you give us another chance. See you soon.

2/10 Terrible

Billy

Disliked: Amenities
Took an hour to check in because some French guy didn’t know what he was doing. I lost patience and left and got another hotel. This place is dirty and full of people that don’t know what they are doing. Worst place I have ever stayed
Stayed 1 night in Oct 2023
Response from FD on 2 Dec 2023
We apologize for the inconvenience. We host people from all around the world with different backgrounds/cultures/languages. We strive to give everyone a friendly personalized treatment and that can sometimes take time. Given this objective, it is hard to run operations as if a Drive-Thru. Again, apologies that you didn't get to check-in and stay with us that night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally a good stay….
6 bed dorm crowded and inadequately ventilated during respiratory virus season (window needed to be closed due to traffic noise), 8 bed was roomier. Parking expensive as had to pay $12.50 for every night. Liked the pancake breakfast and location….
Stayed 2 nights in Sep 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
!
Was a great experience all around !
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and cozy rooms.
Stayed 1 night in Aug 2023

10/10 Excellent

Cindy

Stayed 1 night in Jul 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown right next to the water and an awesome kitchen! Great place to stay!
Stayed 2 nights in Jul 2023

10/10 Excellent

Ashellin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely time, staff & guests were all very friendly. Very clean & well run, highly recommend!
Stayed 1 night in Jul 2023

2/10 Terrible

Edbar

Stayed 2 nights in Jul 2023

2/10 Terrible

Ahmed

I can’t believe this place is licensed for hosting travellers ! How did they get a permit with such terrible rooms ? In addition the price is too high for no clear reason. I am gratifying stayed there only two nights not more.
Stayed 2 nights in Jun 2023

6/10 Okay

Lauren

Travelled with partner
The location was perfect as it was walking distance to a very nice area of Kelowna. Surprised to find out that we had to pay extra to park our car in their parking lot! The breakfast was included (make your own pancakes), but there were no other options.
Stayed 2 nights in Jun 2023

8/10 Good

Jennifer

Liked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Pauline

Stayed 1 night in May 2023

6/10 Okay

Sitthideth

Stayed 2 nights in Jun 2023

4/10 Poor

Patrick

Stayed 1 night in May 2023

2/10 Terrible

Michael

Stayed 1 night in May 2023

10/10 Excellent

Arlen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location!!!
Location is excellent!! Close to transport, restaurants and lakeside beach area. Place is clean, beds are comfortable. Air conditioning works great. You even get breakfast.
Stayed 1 night in May 2023
Response from FD on 9 Jun 2023
Thanks a lot for the great review. We are glad you had a good stay here.

8/10 Good

Aien

Stayed 1 night in May 2023

10/10 Excellent

Fahad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place with friendly staff. I will definitely stay here again.
Stayed 1 night in May 2023
Response from FD on 9 Jun 2023
Thanks!! Cya soon.

2/10 Terrible

Darius

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Sitthideth

Liked: Staff & service
Bathrooms were pretty disgusting
Stayed 1 night in Apr 2023

6/10 Okay

Constantin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I liked the location and overall convenience of being downtown. I also found the cleanliness of my room to be acceptable and the kitchen was well-organized. I gave this a 3 because I found the staff to be very cold towards me. I understand that I made a huge oversight with my ID, and that it's not fair for people that have proven they're from outside of Kelowna, but I didn't feel like I was being accommodated through the process. I felt like I was being condemned for making a mistake, and I don't think that's an impression you want to give to prospective customers. I've learned my lesson about ensuring my ID is up-to-date, and that there's value in paying more for basic human decency.
Stayed 1 night in Mar 2023

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was my first day at a hostel. I was very impressed with the cleanliness and opportunities within the building. The clientele were friendly and self responsible.
Stayed 2 nights in Mar 2023

4/10 Poor

Krishna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Thanks for letting us stay at your place. Service & room condition not good for couples to enjoy… Stain on towels & dirty laundry Very noisy room Did not enjoy sleeping & staying!!
Stayed 2 nights in Feb 2023

10/10 Excellent

Sarah

Stayed 1 night in Feb 2023

8/10 Good

Devanshi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Restaurants, shopping malls and riverside area is nearby. Very affordable.
Stayed 1 night in Jan 2023

8/10 Good

Jeffrey

Disliked: Amenities, property conditions & facilities
Please add a review
Stayed 1 night in Jan 2023

10/10 Excellent

Deepa Gracy

Stayed 1 night in Jan 2023

8/10 Good

Christine

Liked: Staff & service, amenities, property conditions & facilities
Pleasantly surprised, ver clean, no complaints👍👍
Stayed 1 night in Dec 2022

10/10 Excellent

Lawricel

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable and convenient

8/10 Good

Kevin

Liked: Staff & service, amenities
well kept and clean but to close to highway
Stayed 1 night in Oct 2022

10/10 Excellent

Lawricel

Liked: Staff & service, amenities, property conditions & facilities
My stay was really good every week.
Stayed 1 night in Oct 2022

8/10 Good

Divine Grace

Stayed 2 nights in Oct 2022

8/10 Good

Hazel

Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Appreciated this hostel and the hard working staff, nice breakfast and central location. Lots of good hiking and cycling in Kelowna + region, good trails brochure at tourist info centre.
Stayed 3 nights in Sep 2022

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a hostel. There are private rooms and shared rooms with lockers. The bathrooms are shared so some people don't pick up after themselves; staff are not to blame for this. All my needs were met and I slept well. The fully equipped kitchen is a very large area with an attached dining area, study area, outdoor patio and billiards table. The atmosphere is exceptionally friendly and you will meet people from France, Germany, Britain, Kenya, Canada and the US.
Stayed 5 nights in Aug 2022

8/10 Good

Sylvie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, appreciate the free breakfast… but you can hear people all through the nights stomping in the hallways. Bring ear plugs
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Average
Samesun was probably the most expensive hostel I’ve stayed in but nowhere near the nicest. It had a good size kitchen and a nice area to eat outside but the washrooms and rooms were very dated. The car park was small so we had to park next door which was fortunately free on weekends.
Stayed 1 night in Aug 2022

8/10 Good

Jenny, Whistler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 2 nights in Aug 2022

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

johanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We are an older couple and didn’t do enough research on the property. So it was a different experience for us. All in all it wasn’t bad the double bed a bit small.
Stayed 3 nights in May 2022

10/10 Excellent

Amie

Stayed 1 night in May 2022

8/10 Good

Lorraine

Liked: Staff & service, amenities
Stayed 1 night in May 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facility
Stayed 1 night in Mar 2022