Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers

Reviews of Ona Alanda Club Marbella

4 out of 5
Ona Alanda Club Marbella
Carretera de Cadiz km 192, Marbella, Malaga

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 645 reviews" "
Rating 8 - Good. 253 out of 645 reviews" "
Rating 6 - Okay. 56 out of 645 reviews" "
Rating 4 - Poor. 17 out of 645 reviews" "
Rating 2 - Terrible. 8 out of 645 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah Louise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a beautiful spacious three bedroom apartment. The property is very clean and attractive. Breakfast was excellent.
Stayed 4 nights in Feb 2024
Response from Ona Alanda Club Marbella on 20 Feb 2024
Hi Deborah,Your glowing review just brightened our day Thank you!We're thrilled to hear you loved the spaciousness of your three-bedroom apartment and found our property to be clean and attractive. It's also great to know that you started your days on the right foot with our excellent breakfast.While we aim to provide a top-notch experience, it seems we've hit the mark during your stay! We pride ourselves on maintaining a high standard of cleanliness and it's rewarding to see this reflected in your feedback.Our team works hard to ensure our guests have a memorable stay, from the comfort of our apartments to the variety of our breakfast buffet. Your kind words are truly appreciated and serve as a wonderful encouragement to us all.It would be great to welcome you back.All the best,Ona Alanda Club Marbella

10/10 Excellent

Orla

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from Ona Alanda Club Marbella on 15 Nov 2023
Hi Orla!Your glowing review just brightened our day. Thank you!It means a lot to know that you appreciated our high standards and comfortable rooms.We look forward to seeing you again in the future.Best regards,Ona Alanda Club Marbella

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, room comfort
Nice place
Lovely rooms and clean hotel. Food and drink was quite poor for the value and would then need to drive out for dinner as not much locally. A good bar and restaurant for the evenings would have made it perfect.
Stayed 4 nights in Oct 2023
Response from Ona Alanda Club Marbella on 8 Nov 2023
Hi Mark! Thanks a lot for taking the time to share your experience at our hotel. We're thrilled to hear that you enjoyed our lovely rooms and the cleanliness of the hotel. However, we're sorry to hear that you found the food and drink options not up to your expectations. We appreciate your feedback and will take it into consideration for future improvements.We hope you'll give us another chance to make your stay perfect next time. See you soon! Ona Alanda Club Marbella

10/10 Excellent

Yvonne

Stayed 3 nights in Sep 2023
Response from Ona Alanda Club Marbella on 11 Oct 2023
Hi Yvonne,Your glowing review just brightened our day Thank you!We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We'd love to welcome you back for another great stay!Cheers,Ona Alanda Club Marbella

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, amenities
We have stayed here before & whilst some of the rooms are in need of an upgrade we were more than happy with our stay. Special thanks to the reception staff Juan Pedro & Antonio
Stayed 4 nights in Jul 2023
Response from Ona Alanda Club Marbella on 13 Jul 2023
Hello Janice!Thanks for your feedback - we're all ears here We are delighted to learn that we met your expectations with your most recent stay. It is rewarding for us to know that you appreciated our high standards and quality of service.We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.Thanks again!Until next time,Ona Alanda Club Marbella

10/10 Excellent

Natalja

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023
Response from Ona Alanda Club Marbella on 27 Jun 2023
Hi Natalja,Thanks for this excellent rating of your stay with us.It's awesome that we met your expectations; your feedback means the world to us and keeps our team inspired to keep delivering the high standards expected.We hope to see you again on a future visit.Take care,Ona Alanda Club Marbella

8/10 Good

Dario

Travelled with family
Liked: Cleanliness
Wonderful location, Wonderful Appartment, furniture bit tired and old fashioned. Not all Amenities in working order.
Stayed 8 nights in Jun 2023
Response from Ona Alanda Club Marbella on 8 Nov 2023
Hi Dario! We're so grateful you took the time to share your thoughts with us.We are glad our location was convenient for you.We hope to welcome you back.Best wishes,Ona Alanda Club Marbella

10/10 Excellent

Greg

Stayed 2 nights in Jun 2023
Response from Ona Alanda Club Marbella on 4 Jul 2023
Hello Greg,Your positive rating really made our day We appreciate it!We're glad that you chose to stay with us and are to know your experience was enjoyable.It would be great to welcome you back.All the best,Ona Alanda Club Marbella

10/10 Excellent

Ibect

Stayed 1 night in Mar 2023
Response from Ona Alanda Club Marbella on 14 Apr 2023
Hi there,Thanks for rating your recent stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back again in the future. Best wishes,Ona Alanda Club Marbella

10/10 Excellent

Joanne

Liked: Cleanliness, room comfort
Extremely comfortable- all staff friendly and helpful
Stayed 1 night in Dec 2022

10/10 Excellent

Sally

Liked: Cleanliness, room comfort
Really enjoyable, staff lovely and friendly, very helpful. Some feedback, the car park definitely needs attention, the kitchen facilities in the apartment are good, as is the supply of cleaning products. I could not work out how to switch the cooking hob and extractor fan on, some instructions would be helpful, better cooking utensils would be good, a couple of saucepans for heating food on the hob, the big casserole pan is too big.
Stayed 10 nights in Dec 2022

10/10 Excellent

Shamim

Travelled with family
Liked: Cleanliness, room comfort
Great Stay
Very good location. Friendly staff
Stayed 3 nights in Oct 2022
Response from Guest Experience Ona Hotels on 9 Nov 2022
Hello Shamim!Thank you for leaving us such a good review. This evaluation indicate that our hard work and desire to provide the best service pay off.We hope to see you again! Greetings :)

10/10 Excellent

Thomas

Stayed 1 night in Jun 2022
Response from Guest Experience Ona Hotels on 17 Aug 2022
Thank you for your stars! We are very glad that you enjoyed your stay with us. We work every day to improve and provide the best service. Your review makes us happy, because it means that we are achieving it.

10/10 Excellent

VANESSA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were so friendly and helpful and we had a wonderful stay
Stayed 3 nights in Jun 2022

8/10 Good

Camilo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very old
Stayed 1 night in Jun 2022

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in May 2022

10/10 Excellent

Julie

Liked: Cleanliness
Very clean big rooms good love
Stayed 11 nights in Jan 2022

6/10 Okay

chris

Travelled with group
Liked: Cleanliness, room comfort
Average
Room clean. Breakfasts were bad. Cold food. In different rooms to collect the breakfasts. Disorganised.
Stayed 7 nights in Oct 2021
Response from Guest Experience Ona Hotels on 12 Nov 2021
Appreciated Chris, We thank you for sharing your opinion about your experience on Ona Alanda Club Marbella . We're sorry we did not meet all your expectations. The satisfaction of our customers is our main objective. We work daily to fulfill it. In reference to the breakfast, we are very sorry that your experience wasn't good. We are going to take note of your comments and we will work to improve it. We hope you will take again the opportunity to stay with us again soon. Greetings,

8/10 Good

Steven

Liked: Cleanliness, room comfort
Good location to beach
Good location and rooms good . Breakfast not so good as normal , think staff problems . Need it sorting 🙄
Nice pool
Stayed 7 nights in Oct 2021
Response from Guest Experience Ona Hotels on 12 Nov 2021
Dear Steven, We would like to thank you for the time spent in sharing your opinion through this platform. We are sure that your comments will help other users to enjoy their stay with us even more. The Ona Alanda Club Marbella team strives daily to fulfill the wishes of our guests and our reward is the final satisfaction of the client. Regarding the breakfast, we are very sorry that it didn't reached your expectations. We will work on it in order to improve it. We hope to receive you again on your next visit. Regards,

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms. Basic provisions in the kitchen, but adequate. Easy access in and out and to the beach once you get your bearings!
Stayed 7 nights in Oct 2021
Response from Guest Experience Ona Hotels on 12 Nov 2021
Dear William, We would like to thank you for the time spent in sharing your opinion through this platform. We are sure that your comments will help other users to enjoy their stay with us even more. The Ona Alanda Club Marbella team strives daily to fulfill the wishes of our guests and our reward is the final satisfaction of the client. We hope to receive you again on your next visit. Regards,

10/10 Excellent

jerry

Liked: Cleanliness, room comfort
Tranquil and luxurious.
Comfortable, clean and convenient location. Friendly staff, from the receptionist, the bar staff and the cleaning staff. The covid safety protocols throughout the complex and the spotlessness of the rooms gave us great reassurance and peace of mind and we had a great holiday.
Stayed 7 nights in Oct 2021
Response from Guest Experience Ona Hotels on 12 Nov 2021
Dear jerry , Thank you very much for your kind comments, they have been a great source of motivation for the whole team. Our main goal is for all our guests to have a fabulous stay and knowing that we have achieved this makes us proud. We hope you and your family come to stay with us again for future visits. Kind regards,

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Go back every year - can hotel and service with friendly staff
Stayed 2 nights in Oct 2021
Response from Guest Experience Ona Hotels on 12 Nov 2021
Dear Lesley , Let us thank you for the time spent in publishing your comment and sharing it with future guests. It is always a pleasure to know from our guests their satisfaction and know that, in your case, we have reached our goal. This give us the motivation to keep working on the same line every day. We hope to see you again, this year and many more. Remember that we are at your total disposal for everything you need. Greetings,

8/10 Good

Kevin

Travelled with partner
Liked: Property conditions & facilities
We have been going to this complex for years cannot fault it, although drink prices are expensive.
Stayed 7 nights in Oct 2021
Response from Guest Experience Ona Hotels on 12 Nov 2021
Dear Kevin , Let us thank you for the time spent in publishing your comment and sharing it with future guests. It is always a pleasure to know from our guests their satisfaction and know that, in your case, we have reached our goal. This give us the motivation to keep working on the same line every day. We hope to see you again, this year and many more. Remember that we are at your total disposal for everything you need. Greetings,

10/10 Excellent

Lesley

Travelled with group
Liked: Amenities, property conditions & facilities
It accessible to everything nd not too dry WY from the main towns
Stayed 4 nights in Oct 2021
Response from Guest Experience Ona Hotels on 12 Nov 2021
Appreciated Lesley, Thank you for your time and for sharing your opinion with us. We are delighted that you had a good experience. Our team strives daily to meet all the needs of our customers and we are happy to see that your stay has been satisfactory, it is our greatest reward! We are sure that all your suggestions will help other customers to enjoy their stay in Ona Alanda Club Marbella even more. We hope to welcome you again very soon Greetings,

8/10 Good

Robert

Liked: Cleanliness, room comfort
Extended stay
The hotel is lovely and clean. Bar area great for an evening drink, breakfast good overall and well serviced. We had a ground floor apartment that was close to the bar which was noisy at night with people coming in from the bars which can’t be helped of course. It a nice place so wouldn’t let it stop you booking. We would come back.
Stayed 3 nights in Sep 2021

4/10 Poor

Yoness

Travelled with group
Disliked: Cleanliness, room comfort
You can feel the humidity inside the rooms
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
AWESOME
Great resort. Spacious suites. Clean rooms with updated full kitchen and laundery room. The sea view from the balcony was awesome. The service was great and the people were very nice and responsive soeaking Spanish, English and French fluently. Most importantly the location was excellent within 1 min walk to the sandy beach of beautiful Marbella at the heart of Costa del Sol. Highly recommend.
Stayed 3 nights in Jul 2021

10/10 Excellent

Maria N

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2021

8/10 Good

Andre

Liked: Cleanliness, room comfort
Property grounds were nice and well kept. Good customer service.
Stayed 3 nights in Jun 2021

6/10 Okay

Philip

Stayed 5 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money - ideal for a week in the sun during January. Well laid out, light and spacious apartment with wet room style bathroom Location is excellent - close to shops, beach, restaurants. Short drive from airport.
Stayed 7 nights in Jan 2020

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elviria
Great stay. The staff are so pleasant and helpful. Apartment was well equipped and very clean. Comfortable beds. Super location, just a short walk to all amenities Elviria has to offer.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
I was lucky to stay in one of the refurbished one bedroom apartments and was pleasantly surprised. But the downstairs gym area and changing rooms are badly in need of some TLC. What I didn’t like was that I couldn’t check in until 16.30 which basically wasted most of my first day but at check out I had to vacate my room at 10.30 am so missed out on that day as well. So I really only had 2 full days in the property but had to pay for 3
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Location was good, close to the beach and also plenty of restaurants close by. Extremely disappointed that the out door area including pool were closed
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Service great, staff cared perfect place for everything we needed.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and great facilities. It is close to the beach, supermarket and restaurants. It has good car parking on site. The internet reception in our apartment was uneven....otherwise everything great.
Stayed 7 nights in Nov 2019

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying in this hotel. Conveniently located to lovely elveria where there is a great choice of restaurants and supermarket. Staff were very friendly and spoke excellent english. Room was very spacious and clean with a lot of thought given to appliances, kitchen utilities and crockery. Loved the pool area inside and out. Spa was very relaxing. Made my holiday very enjoyable. Cant wait to go back.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this was an excellent apartment style hotel. We stayed for one night. The room was clean and modern (not super fancy but very nice--bathroom was up to date renovated ) We did the add on Dinner/Breakfast. The Dinner was amazing--not a buffet but al a carte which we loved. . The breakfast wasn't amazing but was nice. I would definitely stay here again.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the ona alanda marbella had a fantastic apartment which we went for a family weekend break. The indoor pool opens at 9 am and is lovely and warm. Has a gym and sauna and jacuzzi. We loved the place i would love to go back for a week thanks guys😎😎
Stayed 3 nights in Oct 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb trip made with excellent accomodation
Fantastic trip. Accomodation was superb with a great location. Given a gorgeius room with everything. Highly recommend the Alanda.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Receptions
The reception was very friendly and helpful. We stayed there as part of our trip in southern Spain. We arrived before 4:30pm and spent some time at their resturant while waiting for check-in. The breakfast buffet and flamingo dinner were good. Our appartment are roomy and comfortable. We booked day trip to Ronda and transfer to the airport with the hotel, the service was great. It only took about 5mins walk to the beach, we spent sometimes walking on the beach before dinner. A relax holiday.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Oct 2019

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice hotel. Great apartments and friendly staff.
Stayed 3 nights in Oct 2019

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly the facilities are fantastic, recommend for a fab week away with the girls x
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing location,not too busy but close to beech and other amenities
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities in your own apartment but very good hotel facilities as well. Unfortunately lots of large single sex parties at the weekend which spoilt the peaceful ambience. Reception staff very helpful.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ordered vegan option after restaurant convinced us 5 times and than they brought chicken. Hotel apartment was good value for money and great with kids. Mini club workers were great with my two kids of age 4 and 1.
Stayed 8 nights in Sep 2019