Oiso Holidays from NZ$1,849

No issues at all. Fast check in/check out. Free upgrade to our room. Friendly staff. Great location. Clean room.

The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities

We love staying at the New Otani Hotel. It is elegant and relaxing. The large Sogetsu ikebana arrangement is a great way to welcome guests and there are beautiful floral arrangements throughout the hotel. The Hinoki bath in our room was a wonderful experience. We enjoyed our view of the traditional garden while having breakfast. The view from the Garden Tower restaurant on the 40th floor was spectacular. The staff was highly professional, knowledgeable, and friendly. We intend to stay there again during future visits to Tokyo.

This hotel was NICE! The check in process was straightforward, the staff were genuine and helpful. The amenities around the hotel (private onsen, gym, family mart, and restaurant) were also phenomenal. I felt like this hotel had artsy vibes but also felt like home. The breakfast buffet in the morning was epic and very beautifully put together (felt like fine dining) and the staff there were so friendly! I can’t wait to visit this hotel again when my hubs and I visit Japan again ❤️

Conveniently located, great space with great amenities. Great for longer stays and 12 kilo laundry can be done so you are able to travel with less clothes. Fantastic place, I will definitely be back.