At Sandals Dunns River - All-inclusive Adults Only, you can look forward to free full breakfast, a free return airport shuttle and a terrace. Treat yourself to a massage, a body wrap or a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants. Fitness classes are offered at the gym; the property also has a coffee shop/cafe, a garden and laundry facilities. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and 9 bars.
Located in Ocho Rios, Sandals Dunns River - All-inclusive Adults Only is on the beach. The area's natural beauty can be seen at Turtle Beach and Dunn's River Falls. Reggae Xplosion Museum and Shaw Park Botanical Gardens are also worth visiting. Looking to get your feet wet? Snorkelling and windsurfing adventures can be found near the property. Visit our Ocho Rios travel guide
At Sandals Dunns River - All-inclusive Adults Only, you can look forward to free full breakfast, a free return airport shuttle and a terrace. Treat yourself to a massage, a body wrap or a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants. Fitness classes are offered at the gym; the property also has a coffee shop/cafe, a garden and laundry facilities. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and 9 bars.
Other perks at this property include:
5 outdoor pools
A banquet hall, concierge services and outdoor furniture
A 24-hour front desk and a lift
Room features
All 260 rooms boast comforts such as air conditioning and free stocked minibars, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
Hypo-allergenic bedding and pillowtop mattresses
Bathrooms with baths or showers and free toiletries
52-inch Smart TVs with cable channels
Wardrobes/cupboards, coffee/tea makers and ceiling fans
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Free full breakfast available daily 7:00 AM to 10:00 AM
12 restaurants
9 bars/lounges
A coffee shop/cafe
Couples/private dining
Things to do
5 outdoor pools
Fitness classes
Full-service spa
Gym
Family friendly
5 outdoor pools
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Turndown service
Outdoors
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Terrace
Full-service spa
Body scrubs
Body wraps
Deep-tissue massages
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift (92 centimetre wide door)
Tile flooring in room
Well-lit path to entrance
Wheelchair-accessible path to lift
Wheelchairs on site
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Pillowtop mattress
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
52-inch smart TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Free stocked minibar
More
Air conditioning
Ceiling fan
Fan
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Does Sandals Dunns River - All-inclusive Adults Only have a pool?
Yes, this property has 5 outdoor pools.
Is Sandals Dunns River - All-inclusive Adults Only pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sandals Dunns River - All-inclusive Adults Only?
Sandals Dunns River - All-inclusive Adults Only doesn't offer parking.
What time is check-in at Sandals Dunns River - All-inclusive Adults Only?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Sandals Dunns River - All-inclusive Adults Only?
Checkout is at 11:00 AM.
Does Sandals Dunns River - All-inclusive Adults Only provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Are there all-inclusive benefits at Sandals Dunns River - All-inclusive Adults Only?
Yes, the property is all-inclusive.
Where is Sandals Dunns River - All-inclusive Adults Only located?
Nestled on the beach, this Ocho Rios property is within a 10-minute walk of Turtle River Park and Turtle Beach. LandMark Plaza and Ocho Rios Craft Market are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sandals Dunns River - All-inclusive Adults Only Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
An absolutely amazing stay, the staff really made the trip with their excellent service. The activities staff (Omanda and Tiana) the Club Sandals team, the loyalty team (Big Jo), and the many more that are part of the team truly made our trip memorable. Lots of great food options and activities, along with an amazing beach and pools. Can’t wait till our next trip back!
Everything was amazing from food to drinks to service from all employees!!!! Did not want to come home!!! I have never tasted food so good at an all inclusive hotel resort!!!!
Staff went above and beyond to accomodate my egg intolerance and procuring A1 sauce for my breakfast. Sun bed situation was atrocious, butlers claimed the vast majority of beds before 5:30 in the morning. Leaving limited choice for others especially if you wanted a sunshade.
The hotel was beautifully design and nicely maintained. The food and beverages were very good however can be improved by bring in some more healthy food as well and offer some more healthy smoothies and protein shakes.
The members of staff are really friendly, polite and helpful and I believe it should be an option to add some tip at the time of check out to and tip account which all the members can receive it evenly.
However if you are looking for a relaxing and winding down vacation maybe it is not a first choice of the resort but if you looking for buzzy and seeing crowds and people all around have lively evenings so you would love Sandals. Our favorite spot was Blum Cafe which serves you the best coffee on the planet and also the terrace the Rum Bar which serves you the best drinks and snack at the side of it. Hanami the sushi restaurant had also great menu.
This is a 2 part review
1st is how i felt about the property:
If you love loud noise then the pool view is for you. I prefer quiet so i requested a change. I was given the mountain and gaden view on a higher level. That was perfect as the music in the lobby plays for hours and can be heard loudly inroom on lower levels. There are quite a few restaurants which were ok at best. The beach area is very small and lots of small stones in the beach. The pools are beautiful and the landscaping deserves a few awards.
2nd half is for the staff
I had some trying times getting acclamated on my first night and the staff went above and beyond to assist with getting us adjusted. My most notable experience was the upper managements professionalism including Lenox ( mgt/dr guess services) and Rasheed ( mgt food n beverages) who both went above and beyond to make sure that our requirements were met on every level. They have a fun nightlife and overall the staff who i encountered were lovely.
All of the staff were outstanding, the restaurant food was amazing however the service was very slow. The only other thing is as an older adult who doesn’t use social media and apps the information was available but you had to work a little for it.
Extremely Disappointing Think Carefully Before Spending This Kind of Money As a frequent traveler who has experienced luxury properties in different destinations, I feel obligated to share our experience so others can make an informed decision before spending thousands of dollars on a Sandals vacation.We spent nearly $7,000 on this 3 night stay, and unfortunately, the overall experience was nowhere near the level of quality, service, comfort, or attention we expected for that price.
I do want to specifically recognize our two butlers, Dejunee and Eshan, because they were absolutely wonderful. They worked tremendously hard, were attentive, kind, and genuinely made an effort to help us. Unfortunately, it was also obvious that they were extremely busy handling multiple guests, arrivals, requests, and responsibilities at the same time. Their individual effort was exceptional, but even their hard work could not compensate for the overall shortcomings of the resort.
The room itself was a major disappointment. We had to contact maintenance three separate times because the air conditioning never worked properly. The toilet repeatedly failed to flush, to the point that we had to remove the tank cover ourselves to make it work. Housekeeping was extremely disappointing, and the view we received was largely obstructed by trees.And then there was the food, which was honestly horrendous. The choices were poor and limited, and much of what we tried simply did not taste good. For a resort
Most Sandals have been run into the ground, which is why Sandals must spend so much on advertising. Sandals Dunn’s River is an exception, but only because it is only three years old. Sandals hasn’t had the time to run Dunn’s into the ground, but return in 10 years, and it will fit with all of the Sandals.
While a beautiful property, service is typical Sandals. It is very much hit or miss. Service recovery is a disaster at Sandals, but if everything is running, well, you are good to go. If you have the slightest of hiccups, management has no idea how to respond. Management is very good at trying to convince you that they are a luxury resort. The roof of the building could be caving in, but they will tell you that it is a luxurious. By spending more money on advertising than the competition combined, some people truly feel that Sandals is a luxury resort chain. However, unless you take advantage of their motorized water sports, including daily scuba diving, you are grossly overpaying for the slop that sandals currently delivers.
The resort is also located right next to the RIU. Depending upon your room location, it may be overlooking the RIU. If so, it might make you ponder why you are paying three times as much to stay at a Sandals.
Loved the layout of the resort. That is about all I can offer in positive review. Personally, we’ve never emailed a resort with complaints. We have with this one.