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"My stay was disappointing due to poor service. Housekeeping was non-existent—they gave us cleaning supplies instead of cleaning the room. They also charge extra for coffee refills, which felt unreasonable. The hammam only worked for one of the three days we were there. To make matters worse, I was double-charged and had to call five times, waiting over a week to get my money back. The reception was almost always empty, making it hard to address issues. I wouldn’t recommend staying here unless...

"Wir hatten einen sehr schönen Aufenthalt "

"Fantastic hotel that worked great for our family with 3 young kids"

"Konum, personel, temizlik, yemekler harika"

"Newly refurbished hotel. Clean, comfortable and welcoming. Excellent"

"Room very clean ,the owner very friendly and helpfull Peacefull "

"Comfortable stay, had all we needed for the night while passing through the area. Great hospitality!"

"Views of the mountains and the surrounding area was fantastic."

"Amazing breakfast buffet and service. Room was comfortable and excellently equipped. Swiss 5*!"

"Any time again"

"Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away."

"Excelent option to stay if you go to laax for ski. Beautifull hotel and great stafd"

"The room was spacious, warm and inviting, with comfortable bed and seating areas, and a balcony with spectacular views. The location was ideal for exploring the surrounding areas. The breakfast was wonderful with a wide selection. The associated restaurant has extraordinary dining. Your hosts are most welcoming and helpful with recommendations for the area. We look forward to our next stay. "

"Very friendly staff. "

"Amazing hotel, "

"In all regards, the hotel was outstanding. Classic Swiss hospitality made for a very snug and welcoming place to stay. Kudos to staff, all of whom were courteous and friendly. I would add that the negronis in La Perla were superb!"

"Spacious room with balcony. Very clean and quiet. Great location. "

"The hotel is very nice to relax, the staff is very helpful, we recommend trying the spa and the helicopter tour"

"Helpful friendly management, good food"

"Nice Hotel"