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"For the price you pay, it’s not bad. The decor may need an update, but the pictures online are true to form. My only real gripe was the plastic mattress protector on the obviously new mattress- you’ll wake up in a pool of sweat in the middle of the night. Nevertheless, I still give my overall experience 5 stars because of the hotel’s staff. They went above and beyond to help me from restaurant reservations, what points of interest to see, and even printed several documents I needed for me. At the end of the day, a hotel is really just a fungible service - a bed to sleep in. The difference is service. I would definitely recommend. "

"Sun Parc is an okay hotel mainly due to its excellent location if your aim is visiting Europa-Park and Rulantica. It is about 5 minutes from Rulantica and 10 minutes from Europa-Park, making it a convenient and more affordable option for families. The family room size is good, with a double bed and a bunk bed, which worked well for us with children. However, cleanliness needs significant improvement. The bed presentation was poor, with torn bed linen and a large amount of hair on the beds. When lifting the mattress, the area under the bed was extremely dirty, showing a lack of proper cleaning. As there is no carpet, regular cleaning under the beds should be expected. The shower has excellent water pressure, but the space is small, especially for taller guests, and the curtain sticks to the body. The bathroom also had an unpleasant sewage-like smell. The hotel is quiet, reception is not 24 hours, and we did not see much staff during our stay. Complimentary water was available at reception, but it would be more convenient if it was placed in the room on arrival. The tourist tax payment - in cash - was not clearly communicated in advance. Nearby restaurants shown as “open” on Google were mostly closed at lunchtime. A nearby kebab house was very good, and The Italian is highly recommended. Unfortunately, no breakfast was available at the hotel during our stay. Overall, suitable for location and budget, but cleanliness and communication need improvement. "

"Spacious room for 3pax. Convenient location - walkable to city centre. Great view from our room. Underground carpark is great as it was snowing when we visited the area. "

"저희는 자녀 2명을 포함한 4인 가족으로 다음날 콜마를 여행 일정으로 고려하여 이 숙소에 1박 동안 머물렀습니다. 시설이 깨끗하고, 무료 주차 등이 가능해 너무 편하게 지냈습니다. 특히 조식이 너무 맛있었답니다."

"This is a hotel you'll want to return to. The location is superb, right in the heart of the Black Forest. The rooms are very comfortable, with balconies and views of the mountains and forest. They have everything you need, except for the minibar. The breakfast is fantastic, with the option of ordering egg dishes. A wide selection of cheeses, sausages, vegetables, and fruits is available. Champagne is also available. The staff is ready to help with any questions. The spa complex consists of several saunas and a small pool. There's a panoramic sauna, but it's not very conveniently located. There are a lot of steps. Conclusion: a fantastic hotel for a relaxing holiday."

"The room was clean and comfortable. The location was really good due to the proximity to Europa-Park and the Freiburg city center.."

"Nice clean room and easy self check in. "

"Staff were helpful. Room great size. No where to hang clothes but didn’t affect our stay as we had planned to live out of the suitcases anyway. Breakfast had wide variety, sausages, bacon eggs, croissants and other danishes plus cold meats, bread rolls; cereals and yogurt and fruit. Check in was easy and quick. Peaceful stay and only 15mins via car from Europa Park. Also had a really good restaurant (Glas Hause or similar) next door which we and our 2 kids enjoyed a meal at on our 1st night. Would recommend this to families visiting the area."

"Nice bed and cleanliness of apartment"