Oakland Mills Hotels, Baltimore

"Overall it was not the worse ever, there just a few things that need to be adjusted. Such as the ice and microwave only being available in the lobby while there is over 15 floors in the hotel. Also before assigning a room check to make sure all of the items are working, such as the bed lights and the room phone. There was an issue with the water being cold it did take a minute for the temperature to warm but the staff was also helpful is making sure the issue was resolved. "

"Clean rooms, friendly staff, standard free breakfest. "

"I didn’t like the fact that I had to wait till 7 o’clock in the morning to get a cup of coffee. There should be more options for getting bottled water or beverages or coffee and just to get a black cup of coffee took 10 minutes at 7 o’clock in the morning. And I know you have coffee makers in the room, but they didn’t have caffeinated coffee pods. "

"Nice hotel and staff "

"Staff were very accommodating. Our room was clean. Valet service was great. "

"Problems with IT trying to get in the pool with room key wasn’t working other than that it has a beautiful view & our room was nice and clean. Comfortable beds. Looking forward to staying again!!! "

"Upon arrival we were immediately yelled at by a valet employee for trying to pull into the parking garage. After a long drive of many hours, we simply did not know we needed to park out front first. We promptly apologized and explained we were guests at the hotel and wanted to pay for the parking. After berating us, he then tried to convince us to park at the public parking garage to save money. But after an exhausting drive, it set the wrong tone to be yelled and then have to justify our reasoning to park. After checking in, the desk explained that you have to make a reservation to swim in the pool. The pool is MUCH smaller than it appears. So be aware… if you plan to swim you need to make a reservation. The “restaurant” is not a restaurant. You order the food at the front desk and then pick it up and can eat at the seating. Which honestly is totally fine with me! But when I tried to order food on Friday at 6 pm and Saturday at 1 pm, the same front desk receptionist refused. She said it was “closed”. Then when I asked what the hours are she said, “it fluctuates daily”. So don’t plan on eating there because they won’t put your order in. Many of the “pros” of this hotel are not what they seem (pool, restaurant and parking). I say this as a warning so other families don’t make the same mistake. With that said, thankfully there are lots of restaurants, Whole Foods and parking within walking distance. Not ideal after a long day of driving but grateful nonetheless."

"Great place "

"Was very clean. "