Holiday Homes in Oakland

"Was ok"

"The whole experience was blah. The woman who greeted us looked downcast and tired. A warm smile and a bit of enthusiasm would have been nice. She told us the room did not include breakfast, although we hadn’t asked. She might have pointed to the coffee stand which we hadn’t noticed and suggested we help ourselves. She might have said something nice about breakfast, described it briefly, and mentioned the price. In addition, a nicely worded brief description of the breakfast on a card in our room, describing it and noting the price, would have been nice. The first thing that greeted us when we opened our room door were two bottles of water and a sign saying they cost $3.00 each! Given that we paid over $200.00 for a very ordinary room, how much nicer it would have been to read a sign that said: “Hilton Hotels welcome you! Please enjoy this water, complements of us! We hope you will come again!” The sign in the parking lot admonishing us to lock our car doors could have been worded in a much nicer way. I actually remarked to my husband about the sign as we arrived and parked, saying how unfriendly and nasty it sounded. We chanced upon a lovely cleaning lady in the elevator with whom we exchanged a few words. She gave us a gorgeous smile and wished us a lovely stay. It seemed to come from the bottom of her heart. The hotel’s lobby was nice and airy. The bed was good. Everything functioned well, except the ice maker on our floor; it was broken. A total blah experience. "

"My stay was amazing! The staff were very nice! I love how clean an welcoming the hotel was. Thank you for your hospitality! "

"Nice and clean "

"The toilet had brown streaks and looked unclean. A corner of the bathroom was crumbling. Nobody made my bed and I had to get my own towel for the second night."

"The room was spacious and clean. Bed was very comfortable. Bathroom up to date with excellent walk in shower. Restaurant was good for buffet breakfast at reasonable price for city. Convenient shuttle service. Would stay again."

"Out dated room"

"Horrible staff. Wouldn’t recommend my worst enemy. "

"The place was very clean and ADA friendly! "