Outdoor pool, pool umbrellas

Reviews of Zfreeti Hotel

3 out of 5
Zfreeti Hotel
5th Thi Ri Pyitsaya 5 St., Nyaung-U

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 486 reviews" "
Rating 8 - Good. 210 out of 486 reviews" "
Rating 6 - Okay. 45 out of 486 reviews" "
Rating 4 - Poor. 6 out of 486 reviews" "
Rating 2 - Terrible. 5 out of 486 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Alfonso, The Hague

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a nice experience to stay at Zfreei Hotel. The rooms are spacious and clean. The food is good and the marionettes show is fantastic.
Stayed 1 night in Feb 2020
Response from May Thu on 20 Feb 2020
Thank you for staying with us and your honest review. We appreciate your feedback.

8/10 Good

Doug, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only restaurant is outdoors. If it’s cold, your cold.. WIFI usually didn’t work. Breakfast very good. There are a number of good restaurants within walking distance.
Stayed 4 nights in Feb 2020
Response from May Thu on 17 Feb 2020
Thank you for staying with us and your honest review. We appreciate your feedback. And we will ask to repair our wifi system.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from May Thu on 10 Feb 2020
Thank you for staying with us and your honest review.

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and relaxing stay
Nice quiet hotel with comfy bed and linen. Swimming pool also good. Deluxe Room is spacious and equipped with a small fridge. WiFi strength is good too though I read from other posters about weak WiFi. Maybe it is in rooms further away from lobby area. Breakfast is adequate with Asian and western dishes. Cheap E bike rental across the hotel is a great incentive too. Will stay here again.
Stayed 2 nights in Jan 2020
Response from May Thu on 21 Jan 2020
Thank you for staying with us and your honest review. We appreciate your feedback.

6/10 Okay

Do Seong

Disliked: Room comfort
Overestimated comments and rate for this hotel
4nights stayed and I found all those good comments are overestimated and worse value for money. Rooms and amenities are not like you see of pictures and windows in the room are all functionally dropped in value because once the drapes opened, all employees and guests around will look in your room. Mosquitoes and no elevator are also to be concerned. Walk up to the roof top for breakfast will be not easy if you have a knee problem. Location is good and staffs are friendly. Breakfast is good.
Stayed 4 nights in Jan 2020
Response from May Thu on 15 Jan 2020
Thank you for staying with us and your honest review. We will work hard to fix the issue you experienced. Thank you for letting us know again.

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, when I enter the hotel, there were a staff came instantly to welcome me and assisted me to check in. This is my first time to see this kind of gesture. Staff are helpful, professional and cheerful. Moreover, I am really satisfied on everything except the design of the bath room, the bathroom with a glass partition which is too short for blocking the water from the shower head. They really need to fix that.
Stayed 2 nights in Dec 2019
Response from May Thu on 11 Jan 2020
Thank you for staying with us and your honest review. Thank you again for your suggestion.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearly perfect!
The best thing about this hotel was the staff, who were incredibly friendly, welcoming, and helpful. They made us feel at home and helped us with our plans, arranging transportation etc., and even our called our bus to Mandalay just to make sure they were coming to pick us up and would take us directly to our hotel, which was a great relief. The breakfast was quite good with both Asian and Western options, including an omelette chef who cooks to order. The location is also great as you can walk easily to the main road north that has food options and an impressive pagoda, and also there are several e-bike and other rentals across from and around the hotel so you have all of Bagan at your fingertips. The only downsides for us were 1. we would have liked to have tea and coffee in the room which is not provided, 2. the minibar was twice the price of our hotel in Mandalay (even though you can walk to a small shop right down the road and buy the dame drinks for a normal price, at least half of Zfreeti's price) and 3. there is no way to prevent the shower from drenching the whole bathroom, but this seems to be typical Myanmar style... Overall I highly recommend Zfreeti if you plan to visit Bagan, the heart if Myanmar.
Stayed 1 night in Jan 2020
Response from May Thu on 11 Jan 2020
Thank you for staying with us and your honest review. We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location .The staff are helpful and nice. The room is clean and tidy.
Stayed 2 nights in Dec 2019
Response from May Thu on 11 Jan 2020
Thank you for staying with us and your honest review.

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ct location, perfect service..
Excellent stay close to restaurant street and markets. Bonus was being able to watch hot air balloons take off at breakfast. Service was excellent as well! Highly recommend!
Stayed 3 nights in Dec 2019
Response from May Thu on 13 Dec 2019
Thank you for staying with us and your honest review. We appreciate your feedback. Next time if you have a great chance, we hope you will come and stay with us again.

10/10 Excellent

Helder Gil

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value for money
Stayed 1 night in Nov 2019
Response from May Thu on 9 Dec 2019
Thank you for staying with us and your honest review. We appreciate your feedback.

8/10 Good

Marla, Puerto Rico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and facilities. Closed to many restaurants and stores. The only bad point was the WiFi. In the rooms the wife is so bad, I can’t never connected.
Stayed 3 nights in Nov 2019
Response from May Thu on 20 Nov 2019
Thank you for staying with us and your honestly review. We appreciate your feedback. I am very sorry to hear that wifi is so bad. That's why we will ask our operation team to repair our wifi system. Thank you for letting us know.

10/10 Excellent

TCF, Texas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, arranging transport, early check-in, general advice & recommendations.
Stayed 2 nights in Oct 2019
Response from May Thu on 29 Oct 2019
Thank you for staying with us and your honest review.We appreciate your feedback. Next time if you have a great chance, please come and stay with us again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Nyaung U, walking distance to many restaurants. Bike rental just opposite the hotel with reasonable rates. Staff are excellent - really friendly and professional and do their best to assist you, and also give good recommendations on what to do in the area. Only downside of the room is that the shower screen is not full, so the bathroom usually ends up pretty wet. Apart from that, no complains at all. Would stay here again if I'm in Bagan.
Stayed 2 nights in Sep 2019
Response from May Thu on 21 Oct 2019
Thank you for staying with us and your honestly review. We are very happy to hear that. Next time if you have a great chance, please come and stay with us again.

8/10 Good

Taka, Nagoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the big size hotel around the area and worth for the money. Need mosquito spray in the room. A breathtaking view of Bloons from roof top breakfast place which most of other hotels won't be able to provide. Don't walk dark narrow street when you go to restrant street to avoid mobs of stray dogs.
Stayed 2 nights in Feb 2019
Response from May Thu on 7 Aug 2019
Thank you for staying with us and your honest review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome value
Great service, great breakfast, great location. Rooms aren't fancy but they're clean.
Stayed 3 nights in May 2019
Response from May Thu on 22 Jul 2019
Thank you for staying with us and your honest review. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019
Response from May Thu on 9 May 2019
Thank you for staying with us and your honest review.

6/10 Okay

Ngar Mun

Liked: Cleanliness
Disliked: Room comfort
Average hotel
I would rate the hotel 6 out of 10. The room we were in has broken doors, and the shower area is not well condone, such that the whole restroom floor would be wet after a shower. Amenities are also far from 8 rating. However the breakfast spread is decent but unfortunately it’s on the rooftop with no elevator. Location is good as there are many eateries behind the hotel, and shops in the neighborhood
Stayed 2 nights in Apr 2019
Response from May Thu on 8 May 2019
Thank you for staying with us and your honest review. We will ask to repair and thank you for letting us know.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place unless you really need WiFi
Overall had a great stay at the hotel, the minus and reason I would not stay again is that internet was not always working or too slow so I was not able to do work that I needed. But location is great, pool as well, very nice staff, nice rooms and excellent breads
Stayed 2 nights in Mar 2019
Response from May Thu on 30 Mar 2019
Thank you for staying with us and your honest review. We will ask to repair our wifi system. Thank you for letting us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a present stay
Stayed 2 nights in Mar 2019
Response from May Thu on 25 Mar 2019
Thank you for staying with us and your honest review. We appreciate your feedback.

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with a pool which is quite good to have in Bagan. The „food street“ can be reached by foot, it’s really close. Also, there are 2 little shops on both sides of the hotel entrance which rent scooters, both are very kind and helpful. It was a great stay
Stayed 3 nights in Mar 2019
Response from May Thu on 18 Mar 2019
Thank you for staying with us and your honest review. We appreciate your feedback. Next time if you have a great chance, please come and stay with us again.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, pool, and location
On 28 day trip, we choose Bagan for our special hotel with a pool. From checkin to our departure 8 hours after checkout, the staff continued to reach out with support. Even when we knew the transfer bus was coming to pick us up, staff insisted on double checking. After long hot day of sightseeing, we loved the pool combined with great happy hour from 4-6. Above average breakfast on rooftop with fresh egg station. After checkout we returned to use pool, shower, and enjoy dinner. Hotel is within 2 blocks of restaurant street and cheap laundry. Since no place is perfect my negative would be that the door is too large for smaller bathroom.
Stayed 3 nights in Feb 2019
Response from May Thu on 14 Mar 2019
Thank you for staying with us and your honest review.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and adequately furnished. Bathroom also good size. Nice swimming pool and adjacent bar/eating area. Good and diverse breakfasts offered on nice rooftop patio providing both shaded and unshaded seating. Staff were most helpful in arranging tours/taxis/tuk-tuks.
Stayed 2 nights in Feb 2019
Response from May Thu on 14 Mar 2019
Thank you for staying with us and your honest review. We appreciate your feedback.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy hotel with wonderful staffs. The room is much larger than expected.
Stayed 2 nights in Mar 2019
Response from May Thu on 14 Mar 2019
Thank you for staying with us and your honest review. We appreciate your feedback.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in great location, excellent breakfast buffet
Stayed 4 nights in Feb 2019
Response from May Thu on 14 Mar 2019
Thank you for staying with us and your honest review. We appreciate your feedback.

10/10 Excellent

Nao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from May Thu on 4 Mar 2019
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Nao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from May Thu on 4 Mar 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Sandy, YAngon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok for the facilities of the hotel, the breakfast and receptionist
Stayed 1 night in Feb 2019
Response from May Thu on 30 Mar 2019
Thank you for staying with us and your kindly review. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from May Thu on 27 Feb 2019
Thank you for staying with us.

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location nice swimming pool very good breakfast hotel arrange private day trips for really good prices
Stayed 4 nights in Jan 2019
Response from Reservation Dept; on 5 Feb 2019
Thank you for staying with us and your honest review. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
pleasant hotel bar prices expensive compared to those in main street room could have been cleaner The curtains need to be replaced they look old and dirty, stained
Stayed 2 nights in Jan 2019
Response from Reservation Dept; on 4 Feb 2019
Thank you for staying with us and your kindly review. We will work hard to fix the issue you experienced. Thank you for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good breakfast spread, just a 10-minute e-bike ride away from the nearest temples! Service from the staff was stellar.
Stayed 3 nights in Jan 2019
Response from Reservation Dept; on 17 Jan 2019
Thank you for staying with us and your kindly review. We appreciate your feedback.

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from Reservation Dept; on 14 Jan 2019
Thank you for staying with us and your kindly review. We appreciate your feedback.

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Relatively good
The staff was very courteous. The arranged for us pick up (8k) and drop off (5k) to the airport. They also had no issues with early check-in. The e-bike rental is across the street and they are super nice!! Location is excellent: 10 mins from the airport, 2 mins walk to all the restaurants, 5-10 mins e-bike ride to temples. Breakfast had a really wide choice. Room was very spacious but the hotel has electronic door locks that are quite loud. Also door do not open easily so you can hear neighbors trying to get to their rooms and the lock sound (almost a 2 seconds melody). Also you can easily hear all walking on the corridor and hairdryers of neighbors. It's not a big deal, but it's a bit annoying when 90% of the hotel wakes up early for sunrise and you are in the other 10%. Lastly, for the New Year the hotel organized a band at the rooftop. We had an early flight next day and band played till 1am. If I knew about it, I would not book that room.
Stayed 4 nights in Dec 2018
Response from Reservation Dept; on 7 Jan 2019
Thank you for staying with us and your kindly review. We will work hard to fix the issue you experienced. And Thank you for letting us know.

8/10 Good

Lasana

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately I got the room with have problem with toilet flush so we had to press another times to make sure there is water full fill in the tank. The room was little bit small. The hanging clothes area was difficult to reach.
Stayed 3 nights in Dec 2018
Response from Reservation Dept; on 3 Jan 2019
Thank you for staying with us. We will work hard to fix the issue you experienced. Thank you for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located conveniently close to restaurants. Room was clean and well maintained by friendly staff. Hot shower was readily available. Internet can be improved but with a purchased local carrier SIM card,this was not a serious issue. Air conditioning was adequate to rest and relax after a hot day outside visiting Temples. Breakfast selection was very good and opened early with friendly staff. Food is of good quality too.
Stayed 7 nights in Dec 2018
Response from Reservation Dept; on 19 Dec 2018
We are happy to hear that you were convenience while staying at our hotel. We appreciate your feedback.

10/10 Excellent

Radek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, amazing breakfast, very tasty food in hotel restaurant. I can not sey anything bad about this hotel.
Stayed 2 nights in Nov 2018
Response from Reservation Dept; on 26 Nov 2018
Thank you for staying with us and your kindly review. We appreciate your feedback.

8/10 Good

Ryan, HONG Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility and clean & tidy room. Staff is helpful.
Stayed 3 nights in Nov 2018
Response from Reservation Dept; on 26 Nov 2018
Thank you for staying with us and your kindly review. We appreciate your feedback.

8/10 Good

Adam

Comfortable enough with nice pool and good breakfast and friendly helpful staff. Rooms could be larger. Beware that some rooms face each other with only few meters between windows so you would need to keep curtains closed all the time to have any privacy.
Stayed 3 nights in Nov 2018
Response from Reservation Dept; on 23 Nov 2018
Thank you for staying with us and your kindly review. We appreciate your feedback.

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, fantastic staffs, no complain
Value for money and very comfortable. Staffs are very friendly, speak good English, eager to help and give us advice on where to visit. I rented the electrical bicycle from the hotel and it served us well. Near the restaurant street too. Highly recommended.
Stayed 2 nights in Nov 2018
Response from Reservation Dept; on 19 Nov 2018
Thank you for staying with us and your kindly review. We appreciate your feedback.

8/10 Good

Rowena, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff who gave good recommendations for both guide and driver during our one-day stopover. They also stepped in to help when our flight was delayed and they sent a car to pick up us up from the airport and supported us with translations. Many thanks!
Stayed 1 night in Oct 2018
Response from Reservation Dept; on 17 Oct 2018
Thank you for your kindly review. We appreciate your feedback. Next time if you visit Bagan, we hope to join and stay with us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pleasant, clean, and quiet. Also within a few minutes walk to several restaurants
Stayed 2 nights in Oct 2018
Response from Reservation Dept; on 16 Oct 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Reservation Dept; on 1 Oct 2018
Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
My friend recommended this hotel to me and told me about its yummy breakfast. During my stay, their staff was all nice and helpful. And free ebike available on site! There's a cheap and delicious Burmese restaurant for lunch and dinner nearby! Good value!
Stayed 2 nights in Sep 2018
Response from Reservation Dept on 24 Sept 2018
Thanks for staying with us. We appreciate your feedback. Next time see you in Bagan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ニャンウーにあるリーズナブルな素晴らしいホテル
バガン遺跡観光のため一泊しました。 リーズナブルな価格だったので期待していませんが、とても広々としたオープンなレセプション、そしてその隣にあるプールとバーで南国雰囲気は抜群です。部屋は普通の大きさですが清潔感がありベッドも二人で寝るにも十分なサイズ。無料のペットボトルの水も2本付いています。そのたアメニティはすべて揃っています。 エリアはニャンウーの中心エリアで周辺はレストランが沢山あり、食事に飲みは徒歩で移動買可能。また無料貸し出しの電動アシスト式自転車もあり、多少遠くに遊びに行けます。 従業員のサービスも行き届いていて、色々なリクエストにも笑顔で答えてくれました。 価格・サービス・立地の非常にバランスの取れた良いホテルでした。
Stayed 1 night in Jun 2018
Response from Win Mya Kyi on 27 Jun 2018
We are happy to hear that you were convenience while staying at our hotel. We appreciate your feedback. See you again.

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and especially the pool were nice. The WiFi was pretty awful and barely worked.
Stayed 2 nights in Jun 2018
Response from Win Mya Kyi on 26 Jun 2018
We are happy to hear that. Thank you for staying with us and next time we hope if you visit bagan, please stay with us.

10/10 Excellent

Lala, Florida, USA

Liked: Cleanliness, staff & service, room comfort
Zfreeti Hotel
Nice pool, great staff, new and clean. I received a free upgrade because the WI-FI was spotty. I stayed three weeks, it was my third stay. Between Nyaung U, Old Bagan and New Bagan I like Nyaung U because the market, restaurant row, and shops are near by.
Stayed 9 nights in May 2018
Response from Win Mya Kyi on 21 Jun 2018
Thank you for staying with us. We appreciate your feedback. Next time we hope if you visit pagan, please stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price
The hotel is really good for the price. Located near lots of restaurants within walking distance, which was very convenient. The staff was amazing and made all our arrangements for transport, and suggested some great lesser-known temples that made our trip very special. The rooms were well air-conditioned — very necessary for the summer.
Stayed 1 night in May 2018
Response from Win Mya Kyi on 21 Jun 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Aom-SS, Thialand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, the room and dinning was good
We arrived Zfreeti around 8 am. and they welcome us, and let us check-in, the room was good for us, the staff had a good service and the gave us a good advice touring around Bagan, if we have a chance, we will come back to stay here again.
Stayed 1 night in May 2018
Response from Win Mya Kyi on 14 May 2018
We are happy to hear that you are convenient while you stay at our hotel. Next time if you visit to Bagan, we hope you come and stay with us again.

8/10 Good

Verified traveller

Stayed 1 night in May 2018
Response from Win Mya Kyi on 12 May 2018
Wow!!! Thank you.