ibis Astana

Property class: 3

Choose dates to view prices

Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar at ibis Astana. The on-site international cuisine restaurant, Ibis Kitchen, offers breakfast, lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, desk, chair, wardrobe, and a TV.

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, and a TV.

Standard Twin Room, 2 Single Beds, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a wardrobe, and a window with curtains.

Premium Room, 1 Double Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, a wardrobe, and a window with curtains.

Premium Twin Room, 2 Single Beds

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room, Multiple Beds, City View

A hotel room with a large bed, white bedding, a wooden headboard, a built-in shelf, and a window with curtains.

Luxury Room, Multiple Beds, City View

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Located in Almaty District, a neighbourhood in Astana, ibis Astana is in the entertainment district and near a train station. President's Culture Centre and Ailand are local attractions and those in the mood for shopping can visit Keruen and Khan Shatyr. Ailand Ferris Wheel and Nur-Alem Sphere are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Astana travel guide
Map
38 Tauelsizdik Ave, Astana, 10000

What's nearby

  • Schoolchildren's Palace
    3 min walk - 0.3 km
  • Embassy of the United States, Astana
    12 min walk - 1.1 km
  • Hazret Sultan Mosque
    17 min walk - 1.5 km
  • Palace of Independence
    3 min drive - 2.7 km
  • Palace of Peace and Reconciliation
    3 min drive - 2.3 km

Getting around

  • Astana Railway Station
    23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    26 min drive

Restaurants

  • Al Qasr (The Terrace)
    10 min walk
  • Delish
    17 min walk
  • Malena Bar
    18 min walk
  • Focuscoffee
    4 min walk
  • True Food Lunch & Coffee
    16 min walk

About this property

ibis Astana

  • Hotel located in Almaty District
  • Consider a stay at ibis Astana and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, Ibis Kitchen, offers breakfast, lunch and dinner. Free in-room WiFi and a business centre are available to all guests.
  • Additional perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
    • Concierge services, a front desk safe and ATM/banking services
  • Room features
  • All 249 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Heating, daily housekeeping and desks

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Frequently asked questions

Is ibis Astana pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of KZT 7500 per pet, per day. Service animals are exempt from fees.

How much is parking at ibis Astana?

Self-parking is free at this property.

What time is check-in at ibis Astana?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ibis Astana?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does ibis Astana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 10000 per vehicle applies.

Where is ibis Astana located?

Located in Almaty District, this hotel is within 1 mile (2 km) of Schoolchildren's Palace, Embassy of the United States, Astana and Hazret Sultan Mosque. Otan Korgaushylar Monument and Palace of Peace and Reconciliation are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Astana Reviews

8.4

Very good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 47 out of 87 reviews
Rating 8 - Good. 18 out of 87 reviews
Rating 6 - Okay. 12 out of 87 reviews
Rating 4 - Poor. 4 out of 87 reviews
Rating 2 - Terrible. 6 out of 87 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. good location. Close to the American embassy.
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Concierge and front desk nice. Breakfast was average but staff pleasant. Coffee at front desk bar is good but the barman tried to give me 3,000 KZT change in coins which would have weighed about 1kg in my pocket. Step back to 1998. This is a Kazakhstan problem.
Stayed 4 nights in Oct 2026
Verified review

6/10 Okay

Liked: Amenities
24hr bar service excellent
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !!! 10 stars hotel for the money
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A/C weak,
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel has a serious issue with the air conditioning. Staff was called to address the problem but could not fix the issue nor did they offer to change the room
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はとてもキレイで過ごしやすいですが、冷蔵庫がないためドリンクが冷やせない。また、ゴミ箱がトイレにひとつだけなので部屋にあった方がいい。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Alles gut
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Güler yüz güzel hizmet
Stayed 4 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort
oda fiyatiyla ilgili oldugunu dusunuyorum fakat bir sise su koymak yerine sozde cevre dostuyuz vurgusunu yaparak boş surahi koymalari ve suyu odanin disinda cooller’dan alabilecegimizi yazmalari cok garipti. Klima sogutmak yerine sadece calisiyor sesi cikartiyordi. Oda sera gibi sicakti. Premium oda boyle ise standard oda da kalanlar icin cok uzgunum. Ibis otellerinde daha once kaldim ama bu denli kotu bir Ibis gormedim.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比高，
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適に過ごせました！ありがとうございます！
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
s Personal war freundlich und hilfsbereit. Ich habe nur ict ganz rausgekriegt, wie das mit DEM PIZZAeSSEN im IBIS Restaurant war....
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
샤워부스 물빠짐이 조금 느린 편이었고, 방안에 냉장고랑 쓰레기통이 없어서 약간 불편하긴 했는데 그 외에는 깨끗하고 방 넓고 침대 폭신하고 좋았어요! 조식도 요일별로 조금씩 변경되어 간단하게 먹기 좋았습니다. 도보로 5분거리에 아스타나몰 대형 마트가 있어서 편했어요!! 최고! 출장으로 방문했던거라 좋은 가격에 좋은 숙소 였습니다.
Stayed 4 nights in Sep 2022
Verified review

6/10 Okay

空港送迎あり（3500テンゲ）と貴社の表示にはあったが、実際はなかった。順次新しい情報が欲しい。
Stayed 6 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ибис Астана

Гостиница нррма
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very friendly staff.
Stayed 4 nights in Jul 2021
Verified review

6/10 Okay

Disliked: Staff & service, amenities
The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ery happy stay great price

The ibis was a great deal and had English speaking tv Staff was great!
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ... Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern and friendly place. A good atmosphere and room standard is good.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 최고

전반적으로 편안하고 좋았음
Stayed 1 night in Feb 2019