Deluxe Suite
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Reviews of Hotel Colon Plaza Business Class

3.5 out of 5
Hotel Colon Plaza Business Class
Ave Cesar Lopez De Lara 3446, Col. Anahuac, Nuevo Laredo, TAMPS

Reviews

8.2

Very good

Rating 10 - Excellent. 447 out of 919 reviews" "
Rating 8 - Good. 230 out of 919 reviews" "
Rating 6 - Okay. 108 out of 919 reviews" "
Rating 4 - Poor. 68 out of 919 reviews" "
Rating 2 - Terrible. 66 out of 919 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jamin

Breakfast was not available. Rooms were small.
Stayed 1 night in Mar 2024

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, property conditions & facilities
So quite and Nice to rest!

6/10 Okay

Mario

Liked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly NOT recommend this hotel! It was super dirty, rooms stink. The check in took one hour. Rooms are very outdated. Carpet is nasty, AC does not work. Slept in a hot, stinky, and super dirty room. What a shame for the person who is running this business. Please stay else where. don’t fall for the pictures on the web.
Stayed 1 night in Feb 2024

2/10 Terrible

Enedina

Las camas no estaban limpias especialmente las Almuadas olían horrible
Stayed 1 night in Feb 2024

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and quiet
Stayed 3 nights in Jan 2024

6/10 Okay

John Hurt Whitehead, Ocracoke

Stayed 3 nights in Jan 2024

6/10 Okay

VIVIANA ARROYO

Business traveller
More cleaning in the rooms, the coffee maker was dirty and dusty, as well as the sheets are not changed daily.
Stayed 2 nights in Jan 2024

2/10 Terrible

Rosendo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Buen dia! El hotel muy bonito pero lamentablemente todo se escucha de una habitación a la otra, ya que tiene una puerta que colinda ambas habitaciones y x tal motivo no pudimos dormir nada en la noche.
Stayed 1 night in Jan 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Ivan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpets super dirty and nasty other than that is an ok
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A Restaurant With A Declining Hotel
I first stayed at this hotel in 2017. It was good and occasionally had minor issues but nothing too serious. Six years later it seems like they haven’t maintained it, haven’t really cleaned it. It’s starting to show it’s age. The beds are barely comfortable. Pillows as well. The rug, comforters, pillows are dirty, stained. The bed headboard had dust on it. The chair for the desk had a big stain on it. The easy chair was stained with a hole in the arm. The only thing that made the stay bearable was the restaurant staff, who did an acceptable job yet still didn’t seem too happy to be there at all. I don’t blame them, really. The food was the same as always. Pretty good, really. But overall, this place needs a makeover to bring it back up to the level where it once was. Unfortunately I can’t say I would stay there again until that happens. However I would return to the restaurant for breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

anibal arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar, seguro mas que todo. Gracias por cuidar de sus huéspedes.
Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023

8/10 Good

Nora

Stayed 2 nights in Dec 2023

6/10 Okay

Norma

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
To much for so little
Rooms to small carpet and walls looked dirty lamps had stains service was great no fridge
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

MIRIAM

Stayed 2 nights in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2023

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Abdias

Stayed 2 nights in Oct 2023

10/10 Excellent

OSCAR, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well kept. No damage seen.
Stayed 1 night in Oct 2023

8/10 Good

irma

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi Everything is fine The only problem is the WiFi Not working at all Buy everything else is grate

10/10 Excellent

JOSE ERNESTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Alma, Houston

Disliked: Cleanliness
Unfortunately I don’t know why I can keep staying in this hotel, being staying there for years but this last 4 times has been not good, this last stay , first they gave me a room that it was not clean at all, they change me to another room where the key room was not working, it used to be a nice hotel and good customer service.
Stayed 1 night in Oct 2023

10/10 Excellent

yuniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Nice workers
Stayed 8 nights in Oct 2023

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Pedro

Business traveller, Travelled with partner
Rooms need to upgrade
Stayed 1 night in Sep 2023

10/10 Excellent

Mari Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente servicio y atención
Stayed 3 nights in Sep 2023

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half of the bathroom lights were not working. Reported to front desk, took 2 days to get one of them working, reportedly had to replace wiring. The other light over sink never fixed. Again told front desk, they offered me another room. Since it was my last day, I declined and just made do. Other than that, everything was good. Have stayed here many times over the years and many of the staff still there and recognized me and asked how I was, always very friendly.
Stayed 4 nights in Sep 2023

6/10 Okay

Mario, Evanston

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Carpets, curtains, and ventilation system need to be cleaned. Several stains on the carpet in both the hallways and in the room. Not sure if they were vacuumed before my stay. Great location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Dora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! I will stay there again.
Stayed 2 nights in Sep 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at Plaza Colon multiple times a year since it opened. This time I was disappointed, There was no body soap in the bathroom, only one glass I was told that there was a $20 pesos deposit for the glass and $10 peso charge for the plastic ones. There was a coffee pot with packages of coffee but no condiments for the coffee. I asked and was told there were none available. I reported to the receptionist that there was a water leak from the air condition and it was already causing damage to the wallpaper. I still like this hotel for the location and the security. The room was clean and the staff were very courteous! The restaurant as always excellent service and food.
Stayed 5 nights in Sep 2023

2/10 Terrible

Alma, Houston

Liked: Cleanliness
This is the second time that I booked on this property of many times , but this last two my husband got there around 4:00pm and there were no rooms available or ready, it has happened two times.
Stayed 1 night in Sep 2023

10/10 Excellent

Miriam Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
The carpet filthy. The condition very bad and in need of serious upgrade. Staff was friendly and helpful. The hotel is used for short on call visits.
Stayed 2 nights in Aug 2023

2/10 Terrible

Ángel Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to the hotel I was informed that my room was clean and ready, this was not the case. I went to my room to find out that the Quilt had various white marks of unknown origin, the headrest had hand prints in it and a dark stain under the desk's glass cover. I asked for a change of bedsheets which was provided partially, I found out when I came back to the room that the sheets were full of hairs and there was a stained ring in the middle of it all. When I asked the front desk clerk about this, he seemed as he could not care any less, went to another hotel after
Stayed 2 nights in Aug 2023

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE shower was great
Stayed 6 nights in Aug 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like quiet and good service and I got from them
Stayed 1 night in Aug 2023

4/10 Poor

Tania

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs renovations and cleaning
A/C in the room was not working properly. Pool was nasty and the pool area needs so much attention. Sheets in my room were not changed to clean sheets, so I left the hotel. Looks like the hotel had good days, but now needs a make over and cleaning.
Stayed 1 night in Aug 2023

10/10 Excellent

Eustolio, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
When I check in and got my room, housekeeping wasn’t done, they change our room, and then the air condition wasn’t that good but we didn’t want to change room again, so we stayed
Stayed 1 night in Aug 2023

8/10 Good

Jesus, Fort Worth

Liked: Staff & service
Rooms are in bad need of renovation.
Stayed 7 nights in Jul 2023

10/10 Excellent

Rosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it!
Stayed 2 nights in Jul 2023