Apartments in Nueva Gorgona

"Horrible customer service, tried calling to cancel as our flights to Panama were cancelled and they had no number to call, the number given was a house number. Expedia tried calling and no answer in the end we lost out on our money, we lost out on the hotel. "

"We wish we could have had time to use the spa, but not on this trip. The property was stunning, the pools were perfect, the complimentary happy hour was a very pleasant surprise, the food at Fuego was amazing, the complimentary breakfasts were the best among the 4 hotels we stayed at on our trip. Everything was super clean and well maintained and we loved checking out the art everywhere we walked!"

"Receptionist was very serious, employees should look happy as they are enjoying their job."

"We loved our stay there. It was an amazing property with friendly and helpful staff. The expansive pool was great for adults and kids. The breakfast was exceptional. Incredible attention to detail throughout the property."

"Temi, our host was very welcoming, friendly and helpful. The pool off our deck was lovely to cool off in after a round of golf. It was enjoyable to eat meals and spend the evenings on our deck playing cards. The kitchenette was nice to have so we could eat breakfast and a few other meals in our room. The fridge was a nice size so we had room for drinks and food. "

"Host was welcoming. Provided us with a few amenities that were missing and arranged for plugged sink to be prepared.However this property is not suited for multi week stays. The reviews that we saw prior to booking were excellent however they were all for 1 or 2 night stays. The accommodation is basically a 1 room hotel room, with an extremely small kitchen, making it very difficult for meal preparation and clean up.Getting hot water was hit and miss and there was very little hot water pressure in the bathroom sink.The pool and restaurant were closed for the better part of 2 weeks of our 5 week stay to replace the pool decking. We were not aware that this would be happening when we booked. The host refused to compensate us for this shortfall. The pool complex when finished however was beautiful. Also the tennis and pickleball courts were great.The golf course was a nice layout but the leaves, especially off the fairway and also on the fairways on windy days, made it difficult to locate balls. Apparently this is the case for January to March for Panama trees and Guayacan trees. The golf carts though are in terrible shape. Four times in 15 rounds our cart quit on the course. At the best of times they were difficult to engage the motor.Being on site for the golf, tennis and pickle ball was very convenient but the suites were definitely not luxurious."

"From our first conversation, Roxana was very easy to communicate with and quick to answer any questions. Her suite was beautifully decorated, spacious and clean. Great location on the beach!"

"Host was responsive"

"Lamps in rooms, the breakfast was overpriced and bland."