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"The staff is very welcoming and helpful. We slept great and having breakfast next to the monastery was incredible."

"No Face tissues. No lotion. For 4 star NOT good.. Daniel from reception was very helpful. Centrally located. Overall i woukd give 3.5 / 5"

"Big family room. Near to the Basilica of Fatima "

"Free parking which is a good thing, walking distance to santario, staff is friendly, just the restaurant staff they are a bit rude the one guy yelling and getting mad at rhe lady waiters I felt bad for her..other then that I really enjoyed our stay.."

"Great staff!!"

"Beautiful botique hotel with a lovely second floor outdoor lounge. The young woman at the front desk was friendly and helpful. I highly recommend this establishment. "

"2nd year staying Great location"

"This hotel offers a lovely position overlooking a river, park, and of course the Templar Castle. The impressive lobby elicits a Wow expression upon entry! The rooms are clean and comfortable. Minor complaint is a 1 euro charge for each coffee capsule used in the room! Does it really impact the hotel's profit to charge for in-room coffee? Also, would have been nice to have free parking, but it is becoming more common for upscale hotels to charge for parking."

"The receptionist is not welcoming or friendly. It seems that she’s not of what she’s doing. The staff at the breakfast area is even worse. He talks to me very loud and attracts other people attention. There’s no order in the dining area . We don’t know where to sit and which area we have to get food. I know you have to prioritize the group tours but we also paid the same for our breakfast. The place is nice but some staffs needs to be oriented properly."