Northwest Harwinton Hotels, Harwinton

"The room was very comfortable. Location was perfect for our visit. "

"Absolutely the most disappointing and uncomfortable hotel stay my family has ever experienced. From the moment we walked into the room, we were shocked by the level of uncleanliness. The carpet was visibly filthy, to the point where we didn’t feel safe walking on it barefoot. The beds were clearly not changed—you could tell just by looking at the sheets that they had been slept in, which is completely unacceptable for any guest, let alone a family traveling together. I felt genuinely scared to touch anything in the room without sanitizing it first. Even the TV remote had grime on it. The couch had a strong, unpleasant odor that made it impossible to sit on. It was obvious that proper cleaning and basic hygiene standards were not followed. As a family, we expect at least a clean and safe environment, and this hotel failed on every level. This experience left us uncomfortable, disappointed, and honestly disgusted. I hope management takes this feedback seriously because no guest should have to stay in conditions like this."

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"Ok place with EXCELLENT STAFF!!!"

"Farmington Inn is quaint and has a mature person feel. The room was older and smelled like a nursing home yet it was clean and served the purpose. There was a small laundry room fire while we were there. Luckily, I was in my room and evacuated me and my dog safely. I questioned if they would have gone in to get my dog if I were not there. That question remains unanswered. I’d stay again. It was close to the interstate and food options and some of the most beautiful walks. "

"One of the nicest hotels in CT, and certainly the best in West Hartford. If you are in the area and want a great stay, this is the place."

"The room was clean but incredibly sparse as is the only had a single bar of soap and a roll of toilet paper. No tissues, shampoo or wash for the shower. I booked the room for 4 people but received only two towels. The second bed (pull-out couch) had no sheets and when I went downstairs I was handed a pile right from the dryer. Basic doesn’t even begin to describe this hotel. Imagine a hotel run by the department of corrections and you basically have this place."

"My day was fine. I wasn’t in the room long. It was good while I was there."

"That’s a laugh. When I checked out my car was missing. The staff was ridiculous. I called the police. I was told that my car was towed, actually 3 Lexus and 2 Infinity there towed from that hotel parking lot. My husband is quite sick and the minute he has seen his specialist I will be looking into this. I was told it was a scam by locals in that area. I will be consulting a lawyer and I will obtain documentation of the past few months to see who else and what type of vehicles are towed. Absolutely horrible feeling for us seniors!"