Search Cruise Ships in Northern Vietnam

"Excellent service "

"I've written a review, but it seems to have got lost... so here goes again. We were very impressed with the staff of Royal Palace Hotel. Jimmi, the manager was excellent to deal with in the booking stages and also extremely helpful and interested in our welfare when we arrived. In fact, we found all the staff were friendly and professional, and eager to go the extra mile to make our stay enjoyable. My husband needed medication in the middle of the night, having had eye surgery not long before we left, and a staff member took him out seeking to find a 24 hour Pharmacy. This is but one example of the 'over and above' service. "

"One of best 5 stars hotel in Hanoi old quarter with exceptional service, beautiful room, great location and wonderful rooftop bar too."

"We loved having drinks at pool on roof at end of day."

"The hotel is in the center of the old quarter, walking distance to everywhere, the rooms are very comfortable , hot shower and comfy bed, but what makes this hotel stand out from the others is the staff, if I could give a 15/10 for staff I would from the breakfast staff, especially Ms. Anna at front of house , made our stay very memorable, thank you once again for a amazing stay."

"One of the loveliest hotels I have stayed in. the staff here is always for you to help - which was really impressive! the surrounding is also very peaceful and feels like a resort away from the hustle. Breakfast was also superb"

" We had a great stay at the Meritel Hotel in Hanoi. The hotel was spotlessly clean with stylish interiors and a lovely atmosphere. All the staff were fantastic, but a special mention goes to Alex and Linh who were especially helpful throughout our stay. Our room was comfortable with a powerful shower and modern design. We also used the in-house spa which was amazing, definitely worth a visit. Breakfast each morning had a great selection and top-notch service. The hotel restaurant is also a great option if you're looking to have lunch or dinner, with delicious food and excellent service. "

"Beautiful place and great service! Good for family as well! "

"Staff are nice and friendly"